Scopri il tuo soggiorno a Juan Diaz

We had the pleasure of spending just one night at this lovely property. We chose the property because of its proximity to the airport for a flight the next morning. The hotel also is well positioned for visits to the old town, modern city, and for eco-tourism if you are planning to explore both the city and countryside. For travelers who prefer to return to a nice resort amenities after a day of adventure, The Santa Maria is an ideal choice. When we arrived, there were a couple people in line before us checking in and we were approached by the affable beverage manager who offered us a warm welcome and asked if we would like any refreshments. Check-in was a smooth and friendly process and we found our room to be spotless with a very comfortable bed and nice linens. We enjoyed lunch at the restaurant by the pool as well as dinner in the main dining room, The cuisine and service were both excellent. The pool and surrounding patio area were quite large with ample chaise lounges spaced comfortably apart. We enjoyed a leisurely afternoon by the pool. The pool area would be a wonderful place to relax after a day of sightseeing. We were traveling as a couple without children but the pool area is a large plus for families with children - and the pool is large enough that energetic children can easily be kept away from adults who are enjoying a quiet read by the pool. We arrived during the Sunday brunch, which looked utterly amazing. Evidence of the resort's love for children was that Mickey and Minnie Mouse were greeting families as they arrived for brunch. The resort was an oasis of calm despite its youthful visitors so couples seeking some peace and quiet should not be deterred from visiting. Whether you are looking for a desirable hotel handy to the airport or a resort for a lengthier stay, The Santa Maria is a great choice.

It had already been a long day of travel, but I was excited to get to my room to drop off my bags and go explore Panama a little. We were only there for less than 24 hours so time was super valuable. Upon entering the hotel, it seemed a little dated, dirty, and worn. The location was extremely convenient since it was so close to the airport ($8-9 Uber black ride, $4-5 Uber X) and we would be there just to rest our head before our 9am flight. After waiting for 25 minutes for the two people in front of me to be checked in (only one desk person), I handed my passport and credit card over and I was promptly informed that I did not have a reservation. Instantly I looked on my Bonvoy app to confirm I did in fact have a reservation, but that was not enough for him. Even though I gave him the confirmation number and showed him the reservation for a two bed room. I had to go through my emails to find the confirmation email with room rate. I even checked in via the app to try to expedite the process and showed him I was now checked-in. Finally after about 30 minutes he gave me a room, while a nice line of 5 or 6 pilots and flight attendants waiting to check-in mounded behind me. I apologized to them while departing to my room, the desk guy did appear to care they were waiting. I was traveling with my elderly mother, so I just wanted to get her to the room so she could relax for a minute. After opening the door, guess what I was in a single king bed room, definitely not what I booked. I left my mom at the door so we did not have to lug our bags downstairs again. The line was not down to 4 people. Luckily they saw me and the pilots felt bad and let me jump in line. Not once did the deskman apologize for anything. He even had an attitude about it. The beds were acceptable, but not as comfortable as other Courtyards I have stayed. The room looked well worn. The hallway did not even look like it was vacuumed, food particles were on the ground! The next morning breakfast was great for a Courtyard, the only bright star for this dump. The server was extremely attentive and pleasant. The food was pretty good. Maybe the bar was set so low with the other experiences here. I should have went with my instincts and kept my original reservations that were deeper in the city. When I come back to Panama, this will definitely not be my hotel.

I only spent one night to catch my flight the following morning as it is about 15 minutes from the airport, but it was a good experience nonetheless. The room was beautiful, clean and spacious, with a garden view. The pool, the huge check board and the entire environment was very lovely. There is also paintball and other activities on sites which I believe are at an additional cost. I didn't get to enjoy any of these amenities, but I would definitely stay there again if ever in Panama.

I was pleasantly surprised by the quality of service and warmth in Panama, everyone was helpful and welcoming and the country is beautiful. I would like to give a special shout out to Franklin for his extra top notch service and book recommendations.

Excellent stay at The Crowne. This hotel exceeded our expectation. The room was very cosy and extremely clean. The buffet was delicious with a reazonable price. We could enjoy the swimming pool and it was relaxing. The souvenirs were very nice and affordable. The staff was professional, and we had an excellent and warm welcome. Everything was perfect! Nothing to worry about! I higly recommend The Crowne Hotel Airport. There is also a free shuttle to and from the hotel! I will for sure book the Corwne again. It was my second time there.

Hotel con ampie strutture, con ******, biglietto, negozi e ristoranti. La pasticceria/bar Las Hadas, aveva molto buon cibo, buona attenzione e era aperto 24 ore. La stanza era grande con una bella vista sull'Oceano Pacifico e ogni giorno lasciavano acqua in bottiglia di cortesia. Un punto negativo è che un giorno si dimenticarono di pulire la stanza, e quando chiamarono la ricezione per lamentarsi, ci hanno offerto di farlo, ma era gia' sera. Come opinione personale, non mi piaceva che il bagno avesse un vetro smerigliato invece di avere una parete, quindi non aveva molto privacy.

Non era pulito quanto poteva essere.Il personale era molto mancato.Il colazione era stanco, e la monotone si è conclusa a prendere colazione in sala operatoria. Valet, basicamente non esistente, annoiante servizio taxi all'ingresso, davvero annoiato che non ci fosse quasi nessun personale di piano, soprattutto al check-in. Rimarrà a causa della posizione e del prezzo.