Scopri il tuo soggiorno a Cherating

I recently had the pleasure of staying at The Royale Chulan Cherating Villa, and I must say it was an unforgettable experience. From the moment I arrived until the day I checked out, the staff and services at this resort exceeded my expectations! Without a doubt one of the best resorts in Malaysia and if you're ever in Cherating, THIS is the place to stay! First and foremost, the staff deserves a standing ovation. Their warm welcome and genuine hospitality made me feel like a VIP guest. Whether it was the front desk staff, the buggy drivers, the housekeeping team or even the F&B staff, everyone was attentive, friendly, and always ready to assist with a smile. They went above and beyond to ensure my stay was comfortable and enjoyable, and for that, I am truly grateful. Kudos to Rizam for introducing us this hidden gem. The dining experience at the resort was exceptional as well. The Ocean restaurant offered a delectable array of dishes, catering to various tastes and preferences during my breakfast and dinner. I was particularly impressed with the chef's culinary skills and the waitstaff's impeccable service. Shoutout to Mahdi and Nizar in building a strong service team. Each meal was a delightful journey for the taste buds, and the dining experience added another layer of enjoyment to my stay. However, while the staff and services were outstanding, there is room for improvement when it comes to the resort's facilities. Although the property is well-maintained, some areas appear a bit outdated and could benefit from a renovation. I was told that they have very limited budget provided by the management and the improvement process is quite slow. They don't even have a gym or a large banquet hall which I understand is a requirement for a 5 star resort. The rooms, while clean and comfortable, could use a modern touch to match the high level of service provided by the staff. Additionally, the pool area, though enjoyable, would be even more appealing with updated loungers and a fresh coat of paint. These are my two cents which I hope the management would consider to do as soon as possible in order to maintain this amazing place and their regular guests. Despite these minor facilities-related issues, I wouldn't hesitate to return. The exemplary staff and top-notch service is more than enough to compensate for any facility shortcomings. In fact, I look forward to seeing how the resort evolves in the future, as I believe that with some upgrades, it has the potential to become an even more remarkable tourist attraction. I truly hope the management takes care of it's staff by giving rewards or incentives as I can see they worked really hard to maintain this resort's standards. In conclusion, my recent stay at The Royale Chulan Cherating Villa was a delightful experience, primarily due to the exceptional staff and services. While there's room for improvement in the facilities department, it doesn't overshadow the overall positive impression I have of t

The bed is very comfy. The room service is fast (I complained need 1 more towel and they showed up within 5 minutes with extra towel). Check-in is fast and the room is clean with clean bed sheet. Unfortunately the room not sound proof, I can hear my next door room talking and the room is near to the road, so it is quite noisy. The breakfast is okay but since it’s free, I have no complain.

It's my first time at Cherating. A Lovely village full of friendly people. The hotel was better than the booking photos. The location was great for the beach and the local cafes and restaurants. The hotel staff were kind. They also had a SPA, and the service was excellent. The nearest local cafe drinks were divine. I had a good stay overall.

It was a very relaxing holiday for my family despite us travelling in a big crowd of 3 families. Stayed in one of the chalets. PROS: 1) enjoyed what nature could offer. The plants, tress, beach was such a relaxing, de-stressing sight. 2) service - very good i would say. They would respond immediately on the request of food or beverages. Upon checking in the chalet, was given glasses of welcoming drink. 3) chalet - love the concept of ”kampung” chalet. The whole structure is made of wood, which i felt was quite sturdy and didnt make much of funny noises when walked upon in the living room and hall. 4) swimming pool - as we had stayed in the chalet, there is a private pool next to to it. Water was prescient, with minimal to no insects seen. The common swimming pools on the other hand, they were fabulous. There is the kid's pool and the adult pool, which was kept very clean and my kids enjoyed tremendously playing in it. Cons: 1) being next to nature, you cannot avoid the annoying mosquitoes feeding on you. - best to have apply some mosquito repellent patch especially during the evenings. 2) food at the cafeteria however was quite a big let down in my honest opinion. Food options are not quite to my expectation. The plates and cutleries were dirty with visible stains. 3) the wooden stairs leading up to the chalet needs a major upgrade. It looks like it will give way anytime soon. We were really concerned as in our crowd, my aunty was walking with a walking stick. 4) not many options of food stalls except for a few local Malay restaurants down the road. 5) there are two rooms in a chalet. Unfortunately these rooms are separated and one needs to pass through a door to exit and another door to enter the room. Family with young children would not benefit staying in such design. Overall, i would give this place a 7/10.

Pools and most facilities were closed when we arrived (late) and got up early. Access to beach is very convenient and open in the morning. Room is spacious as we were upgraded to Deluxe Room due to availability. Building structure is quite old and needs better maintenance. Towels need to be replaced. However it was still considered well kept. Staff are friendly and can speak good English.

My colleagues and I went to EryabySuria over the weekend for a business trip. From the exterior I can say that the hotel has been around for sometime. The check-in was a breeze. My room (G9), was clean and modestly well kept. ROOM: Like mentioned before it was modest, furnitures were dated but still functional. The bathroom was ok, if I can say so. MEETING ROOM: It was ok. Although as a note for the future, the hotel should have a label for each meeting groups for the coffee breaks. Our coffee breaks table was set up outside the meeting room without any labelling or signs. The hotel's guest ended up assuming the food was prepared by the hotel as a complimentary. We ended up not having enough food for us. The air-conditioning in the meeting room (Cengkih) can be improved. It was not as cold as we expected it. Perhaps a little bit of maintenance would do the trick. COFFEE HOUSE: It was simple and clean. The staff were very welcoming and accommodating. Although the management should consider of adding a few more tables so there would be enough seats for the hotel's guests, especially during breakfast. The food spread was just 'ok'. SWIMMING POOL: It was clean and decently sized. Although if I may suggest the management could add pool chairs and tables for the guests. OVERALL: I have high hopes for the hotel. Moving forward, the hotel should begin upgrading the hotel's exterior and facilities. With new hotels and airbnbs opening around the area, the hotel should be amongst the frontrunners to be the choice of tourists and visitors. I wish the hotel all the best for the future and hope this review helps.

Resort very strict with the maximum guest for the room capacity. So make sure to comply with the requirements ya. But the check in process if very much different from another resort. Its like you are purchasing a chanel bag and waiting for the sales advisor😍 the check in lobby is at the parking area so they will monitor the in and out guest and the car as well. The villa is so unique and spacious. Perfect for a holiday. However, the restaurant is not a buffet concept where you can take any amount of dish or whatever u want to mix and match the food. But the restaurant staff very good in the etiquette 👍🏻the beach also good but cannot swim ya. Very relaxed enjoy the sounds of waves

Il quadro eccezionale. La costruzione, di stile spagnolo, è al cuore di un enorme terreno arboreato. Il quadro è pacifico si sente molto bene. Le parti comuni sono piacevoli, e le camere (lettera confortevole e aria condizionata non aggressiva) . Il personale è molto aperto e al servizio degli ospiti . Vorrei ringraziare in particolare l’ospite d’accoglienza che è molto simpatico e disponibile. In chiaro è un luogo che consiglio, abbiamo tutti adorato il nostro soggiorno a casa Titik. Congratulazioni ai proprietari. È un indirizzo che si conserva preziosamente per un prossimo ritorno in Malaysia 🇲🇾

Quanto acqua fredda, può migliorare un altro per il condizionatore d'aria si sente freddo, abbastanza caldo