Scopri il tuo soggiorno a Xcanatun

In profondità della foresta, la stanza è buona, il paesaggio è bello.

Non è per le famiglie, è un campus abituale abilitato come hotel, non hai accesso all'albero, e all'università perché è un ambiente per i giovani

Il centro di Wi-Fi è un hotel con un'ampia gamma di servizi, una grande posizione in centro, parcheggio gratuito e grande disponibile per gli ospiti con auto, letti molto piccoli per persone alte.

I stayed in Residence Inn Merida for a month in January 2024. I liked the location and services. It’s very close to the Galleria Mall, Costco and a large grocery store. You can take bus R72 to Central Merida which is very convenient if you don’t have a car or don’t want to drive.The room is clean and equipped with full kitchen. The breakfast is included. The front desk staffs are also helpful. They helped us to arrange two private day trips to Maya sites and cenotes. The only thing I would recommend is to improve the quality and add more choices to the breakfast. Not many varieties of breakfast. The refrigerator is a little bit noisy at night.

La posizione è un po' complicata se ci si sposta con i mezzi. Ha un supermercato nelle vicinanze e il centro congressi di fronte. Dipendenti generalmente cordiali e disponibili. Colazione ok. Strutture molto confortevoli. C'è un mini-bar in camera, che in questa occasione mi ha aiutato a mangiare qualcosa in quanto, a causa della contingenza, non c'era niente aperto nelle vicinanze per mangiare e l'hotel aveva solo il servizio di colazione. Il prezzo è davvero molto migliore in questa app rispetto a quello diretto in hotel, praticamente 1/3 a notte.

On 3rd party sites, they state coin laundry, as an amenity. My main purpose of booking hotel was because it stated coin laundry, and I wanted to wash my clothing the way I am used to. Before check out the next morning, I went to front desk and inquired about where was laundry room. I was told by clerk that it was not available that day. I advised her that my only purpose of staying at the hotel was because of the coin laundry they advertised. She got on her computer and stated she would find me one. I advised her that I knew about other coin laundry, but I booked hotel to be able to do laundry. She made a few phone calls, asked me how much laundry I had. I told her 3 bags. It was my daughter and my laundry. She continued to talk on phone. She then stated she could have my laundry done and back by 5pm. I advised her that that’s way past check out. She continued on phone. After hanging up, She handed me a ‘laundry form’ and asked me to fill it out and give her clothes within 15 minutes. I decided to just give her ‘a few items’, and returned her the form and clothing. At 12 noon check out time, I advised her I was sitting in lobby. She acknowledged. Around 1 pm, a housekeeper came and gave her a bag, and she advised me my clothes was ready. I took them and said thank you. She then stated that I needed to pay her. After attempting to charge me $90 usd, my card originally declined and manager was called when i complained and explained situation. Called a friend on phone who spoke with manager about situation. I was then told that manager stated he would discount, because of the misunderstanding. Total $80 USD for 25 pieces of clothing. I was advised by friend to pay it. When I gave them my card again, I was charged, I advised them that I would be reporting the situation. They proceeded to write down my credit card number. I asked why? But no response. Manager then proceeded to go outside, and talk on his phone, at the end of the parking lot, for about 15-20 minutes.