Scopri il tuo soggiorno a Merida

Questa è una valutazione 3 stelle basata su una media di 1 stella preoccupazioni e 5 aspetti stellari. 1-star preoccupazioni riguardano la sicurezza. Due cose che riguardavano: (1) mio padre si è scivolato e caduto nel bagno a 4AM e perso la coscienza. Quando ho gridato forte per aiuto nel giardino (compreso ”ospedale!” perché pensavamo che avrebbe avuto un attacco cardiaco o che altrimenti sarebbe morto), Nessuno ha risposto. L'hotel è un edificio aperto che si trova davanti a un giardino interno, quindi qualcuno avrebbe dovuto sentire il mio grido, soprattutto quando il piede era tranquillo a 4AM. Grazie a Dio mio padre era ok più tardi quella notte e il giorno dopo. (2) Quando ho raccontato questa storia al divano il giorno dopo, la donna non era affatto preoccupata che un ospite potesse morire in casa sua. Ho chiesto di confermare che qualcuno lavora il turno notturno, quindi non sono sicuro perché nessuno ha risposto quella notte. Ha chiesto se avessimo chiamato il desktop quella notte, che non ho fatto perché mio padre poteva morire così no, non ho avuto il tempo di scoprire che numero di desktop era al 4AM. Nessuno mi rispose per aiuto, quindi dubito che qualcuno prendesse il telefono. Ha detto che avrebbe detto il turno notturno, ma altrimenti non c'era alcun seguito. Ho anche fornito questa storia su una carta di commento degli ospiti quando siamo andati - neanche un seguito. 5-star - Hotel è in una posizione ideale nel centro della città vicino alla piazza principale, ed è un edificio affascinante con un bel giardino e una piscina al tetto. Come si ricorda in altre recensioni, le camere sono rustiche/simplificate/basiche, ma sono perfettamente servibili, soprattutto in considerazione del prezzo e della posizione. Se non per le preoccupazioni di sicurezza, resterò di nuovo.

Puzzled at first when using my phone for directions and it said hotel was permanently closed. Drove through the area that was a total construction zone but found the hotel to be open. Workers have removed the old cobblestone from the street and replacing them with pavers. I miss the old world feel the way it was. After being greeted very kindly at the front desk, was escorted to the third floor suite. The unique floor plan had a triangle shaped enclosed terrace that looked down on the front street. The bed and pillows were very comfortable. Given its location, the hotel was bigger than expected with a quaint courtyard and good size pool. Free parking in the adjacent lot was very convenient. Real reason for booking here was its proximity to La Negrita, a block away. Walked there for dinner and had a great time with the live band. Highly recommend and hope to return someday.

We stayed here for one night in December 2022. The hotel is very well located, just a couple of blocks from the main square. All around there are plenty of shops and restaurants. We stayed on the 10th floor and there was little noise. We stayed in what I think is called a ”studio” room, which was quite small: not much room around the bed. Other people in our group stayed in rooms with two double beds and their rooms were quite large. Overall, the hotel was ok, but not flash.

We loved this hotel. So historical and quaint. Customer service from the staff was top notch. We loved our room. It was so pretty. Why I gave it 3 stars. Our room didn't have a fridge or TV remote as it stated. I never inquired about the fridge because we had other issues going on. We did get a remote. We the problem with our room was, the air conditioner kept leaking and we had a flood on the floor. It was difficult to walk around it because was in the little hallway in front of the bathroom. It also flooded the closet. Maintenance came up several times. We asked for another room but they said they would fix it. It never got fixed. So we had a bucket all week in the hall to catch the water. I was a little disappointed because I wished they moved us because it never was fixed. Also if you like hard beds and pillows, these beds are perfect for you. Also 2 days before we were to depart, we had no hot water. After letting them know, they resolved the issue at some point in rhe day. If the staff weren't so friendly and nice I could have been more demanding about the inferior room. Would I stay here again. Absolutely. Great location and wonderful staff. If our room hadn't had the issues I would have given it five stars.