Scopri il tuo soggiorno a Palatupana

The hotel is very new, everything is in a very good condition and we liked the concept that it’s not a standard Hilton. You can feel that the service routines are not at the level as it should be, but the staff were always friendly a helpful.

We stayed at Cinnamon wild for 1 night and had the best time. We went on the 2pm tour organised by the hotel and saw so many animals. Our guide Sudath and the driver Suranga were really informative and friendly. Sudath even offered to show us more wildlife films once the tour was over because we were so interested in the park and the wildlife. We booked the jungle chalet which was really nice and felt like we were in the heart of the jungle! It also had all the amenities that we needed including a kettle, minibar, safe, iron and shower products. We had the buffet lunch, dinner and breakfast the next morning with the hotel. The food was exceptional and had a lot of range. In particular the staff were the best part of the experience as they were so helpful and courteous. Malintha and Ratnayake were really friendly and helpful during our stay. They showed us how to get to the beach and gave us some tips on other places to visit which helped us out a lot. They spent some time conversing with us which allowed us to feel more at home and also get to know the Sri Lankan people and place better. Thank you both! Overall this was an amazing place to stay, with really helpful staff that go out of their way to help you and make your stay amazing.

The hotel is not that simple to get to. Once you leave a nice hard top road, you have to drive down a long dirt road for about 10 mins to get to the hotel itself. That road can become a bit flooded if it rains hard - as it did on one day we were there - and that can prevent some guests getting in and out of the hotel. We’d had a lovely quiet evening meal one night and only found out afterwards that there had been a large group due in but couldn’t get down the road. Generally, it’s ‘normal’ vehicles and buses that bring people but, on occasion, a 4x4 would be better. On the days we arrived and left the roads were passable but you could see how they become easily impassable with rivulets running across it. The hotel though is lovely. The old one was washed away in the tsunami but the replacement looks strongly built, with its exposed concrete and stone construction there for all to see. That doesn’t make it cold and like a factory though. Far from it. It feels like it belongs where it is and its appropriate for a climate that varied between sun, wind and heavy rain whilst we were there. Whilst there are bedrooms on the ground floor (plus the gym and spa), most of the hotel’s common spaces are on the top floor, where reception, the bar and a la carte restaurant are. The main restaurant is one floor down, which has a nice view from the verandas around the outside. We had drinks in the bar on a couple of evenings, choosing to sit on the covered balcony as the indoor space - complete with pool table - whilst lovely was rather cold. The cocktails we had were really well made and come with our recommendation. We didn’t try the a la carte restaurant. Frankly, there was no need to from a food perspective. It was excellent all the time in the main one. The hotel tends to get large groups stay, who like to sit together (and create quite a noise), so the main restaurant can get quite noisy. The a la carte would offer a break from that as it’s in its own, quiet space. We genuinely couldn’t fault the food at the hotel. Breakfast always had a large choice ranging from cold offerings, cereal and salad, through to traditional Sri Lankan and hot western options. Tea and coffee was to order whilst you helped yourself to juice. The story was similar for evening meals too. If anything, evening meals catered less for western palettes and more for the Chinese guests that frequent the hotel. There were always lots of local Sri Lankan dishes too, which were simply delicious. All the hot food was outside the main restaurant space, under cover, with much of it being cooked in front of you. The cold starters and desserts were indoors. I have to say, one odd highlight was the soups. Every night there were 2 soups on offer and they were really good. I did have a tiny bug bear sometimes, which correlated with the busiest nights. That was the staff were a little too keen to clear plates. On occasion, you’d literally be chewing still and hadn’t quite put your cutlery dow

A truly unique holiday experience deep in the forest. I was so glad to share it with my 8 year old daughter although she was probably too young to fully appreciate. I know one day she will remember jungle walks looking for elephants ( unfortunately (?) we didn’t stumble on any although they were all around. Kamal is a knowledgeable and thoughtful host the locally sourced vegetarian jungle food was incredible. This is a rare and authentic sustainable tourism experience in Sri Lanka. Twitchers and conservationists will love but don’t come expecting lattes and internet. If you want a swim head to Jetwings at Wellawaya for a day trip.

L'hotel è arrivato la sera, la strada per entrare è come il posto di prova di Viet Nam. Grazie alla macchina che usciva per prenderci. Poiché il giorno dopo non c'era un normale biglietto per il parco selvatico. Il manager dell'hotel ha detto se poteva comprare anche se l'ha comprato, ma è anche molto costoso. Chi non ci ha comprato prima, L'hardware della stanza è OK, cioè il condizionamento non può chiudere la notte, è necessario fare molto freddo, non c'è WiFi, la colazione è troppo cattiva, non vale affatto, in generale