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Housekeeping Nito was excellent. However, the Food and Beverage staff felt that they were doing us a favor by serving us at their restaurants. We went to their specialty restaurant, Vemanad. There was only one server, and he was unable to attend to 2 tables. We asked him to get some extra pickle, and he was so kind to oblige, but only after dessert was served 😂. Now comes to the famous Habba restaurant, which is their all-day dining restaurant, the restaurant that you would visit for High Tea, Breakfast and Dinner. The view is mesmerizing, but it ends right there. First day High Tea - Babycorn Tempura tasted more like a Golden Fried Babycorn as it was not made with the Tempura batter. Served with that was Spring Rolls, which were the life saving dish to the High Tea as even the Tea and coffee were unable to do the same 😂😂. Next day breakfast - Idili over steamed, cold, and rock hard. Surprised that a hotel in Karnataka was not even able to get an Idli correct, if they can not get an Idli correct I dared to try an Omelet, Oops what a mistake it was over fried browned outside and dry. I asked them to replace it, and they could not understand as to how an omelet could not be overcooked and browned 🤔. The bread might have been from a few days old as it was dry and did not taste fresh. The Dhokla i must give it to them that even a Gujarti would be surprised to have so much sweetness in a dish. Second Day Tea - The sandwich was to be missed as the bread tasted old and dry. Also, even asking 4 servers for tissues, they just nodded and never got us tissues. Coming to dinner for the second evening- I walked in and realized that the Biryani was over and asked a server to replace it in the buffet. He was very kind to nod and said that he would do it right away, after waiting for 5 minutes I walked up to a chef and requested for the same he said that to be patient, I felt bad so patiently waited and after now 10 minutes passing by I asked another server he now did not even acknowledge that they needed to refill the buffet (sorry but isn't that their job?). I felt like they were doing me a favor by giving me food. I went up to their manager- Monica, and when I asked for the same, she obliged immediately by giving me an ice-cold biryani. Maybe those are the SOPs of the kitchen to keep ice cold. The heat from the cheffing dishes will warm them up. Unfortunately, being an avid traveler, I feel that the F&B could really pull up their socks. Coming to Housekeeping - One word Wowed Nito took such good care of going over and beyond his duties to keep us comfortable. Front office - all the staff are amazing right from speedy check-in to always having a smile on their face. Super pleasant. All in all, I wish they pull up their socks and be more hospitable.

Great location surrounded by trees all around, great hospitality, warm amd cooperative staff...clean rooms, lovely interiors...delicious food...all in all ...highly recommend...👌👌👌 A little out of the main market area but the stay is totally worth it..

The good: food and staff. The bad: smelly hotel rooms with dirty walls in need of heavy makeover, power issues, washrooms taps not working fine, hot gives you hot water, cold gives you hot water. Ask for current photos to make a decision.

Beautiful surroundings, lush greenery, and friendly staff. I stayed on the ground floor but had access to the first-floor balcony, that is common. Sitting there it was amazing, surrounded by nature, and I spotted many birds, especially Myna birds chirping that seemed to be having a serious discussion with each other. Overall good experience.

Apt name of the property since it is located on the edge of the cliff. Hence, you get an excellent view of the hills. Each floor rooms have a different view and balcony size so check out the pictures. Ours was on the second floor with a huge balcony and an excellent view. The room and bathroom were clean. Our booking was inclusive of the breakfast which was decent in taste. Besides that, swiggy delivery option is available as well.