Scopri il tuo soggiorno a Killarney

The hotel itself is lovely, and in a great location for walking to downtown. However, there are major communication problems with hotel staff. We attempted to book a two bed room for 3 people — per the descriptions online, the room should have been able to sleep 3 people, as there was one single and one double bed. After being unable to book the room online, we called the hotel directly to book the room, and were told it would be no problem. We never received an email confirmation or booking number, so two emails and a phone call later, when we received the confirmation booking for only 2 people, we were concerned. Two more emails and yet another phone call later, we were told a third person would be added at no additional charge. When we got to the hotel, checking in was easy. We were unable to park in the car park for the hotel, but were able to temporarily park in the set down spot to drop out our bags, then found parking at the sister lot, which was quite close. Unfortunately, the check in clerk neglected to mention that breakfast was included in our stay, in fact, telling us that the breakfast would be billed to the room, so we did not utilize it any of the three days we stayed here. The room was huge, and well maintained. The pool was somewhat lackluster, but the steam and sauna rooms really made up for it. Finally, upon checkout, we were billed for the third person. Overall a lovely hotel if you have extra money to waste!

L'hotel ha chiesto un feedback e l'ho mandato a loro, ma non l'ho mai sentito. Tutti gli anni che abbiamo soggiornato in hotel non abbiamo mai avuto una cattiva esperienza come questa. Andò a cena molto presto nel bar e ordinava la carne e l’anca che uscì in solo cinque minuti, e ci sorprendevamo; non poteva dire quale fosse la carne o l’anca, mentre entrambi erano stati colpiti su un maschero con una piscina di segatura. Non quello che ci aspettavamo da un hotel a 4 stelle, ma prima di tutto era solo lukewarm e quando le mine si sono abbattute sui miei mariti, il carne bovina cominciava a cambiare il colore e era quasi pallido in colore. L'unico modo per farlo è se si riscalda nella microonde, e ci aspettavamo di mangiare dopo aver camminato tutto il giorno, e poi la stanza. La fine del corridoio, che si trovava davanti alla strada principale indietro verso la città, che abbiamo riso di prima, ma quando è diventata buio, le luci dell'allarme per il fumo erano come un faro che scorre ogni 8 secondi sopra il traffico costante e le luci dalle auto tutta la notte. Deve avere la luce all'interno tutta la notte a causa delle luci di allarme. Non li noti finché la stanza non è buia. Non mi sono mai lamentato di nulla nella mia vita, ma mi sentivo come se fossimo in una torre difettosa. Siamo così ansiosi di andare via.

Siamo rimasti in appartamento 20. Veramente grande per 2 persone. Spotless. Ben attrezzato e moderno. Luminoso. Grande frigo e microonde, molta cuttery. Buona TV. Un po'di rumore dalla strada alla notte, ma non troppo male. Residenti erano tranquilli. Nessuna musica ecc. Bello personale. Parcheggio sicuro sotto.

Il tempo è assolutamente meraviglioso. Il personale è meraviglioso e così utile. Abbiamo avuto un buon colazione, non poteva essere più utile. La stanza era senza spot e molto pulita e confortevole. Avrei raccomandato diversamente per chiunque vuole venire a Killarney. Non lontano da Tralee.

Ottimo per visitare Killarney e la zona circostante. 20 minuti di cammino a piedi in città. Sulla strada principale che era rumoroso dalle camere balconi, ricordatevi se volete più pace girare intorno. Un hotel rilassato e amichevole.

Highly recommend here. Check-in was quick & informative (Loui). The room was spotless with toilitries, tea, coffee, iron, hairdryer, jacozzi bath. etc. The bed was very comfortable. The breakfast buffet was delicious, a huge variety of options! The staff were attentive, and the dining area is comfortable and cosy. We dined in the bar, and our group were happy with their choice. I had the fish and chips, and it was delicious. All staff from reception to housekeeping were friendly, professional & courteous. Some of our group did use the leasure centre & were very complimentary about it.

Excellent location. The room was very spacious with two beds which were very comfortable and the room temperature could be easily adjusted. Very clean bathroom and shower. The staff were efficient and friendly. I stay here on many occasions for work and I love the food especially the breakfast buffet, this hotel is one of my favourite hotels to stay in when I am working in the Kerry area. I would highly recommend it to anyone. There are shops a short walking distance from the hotel and the town centre is only a short drive or Taxi ride away. Well worth a visit and this hotel is exceptionally good value especially given the standard of the room and the excellent breakfast. Well done to all the staff for making it an enjoyable stay.

So we stayed last night for 1 night. Checked in and the room was just lovely. Very well decorated and you could tell a lot of thought went into the design. Overall it is a lovely hotel. Great lobby very nice bar. We dined in the bar last night and the food and service were excellent. Not a single issue. Staff could not have been nicer. However this morning was not so good. We looked forward to a lovely breakfast considering our experience the night before with the excellent food in the bar. The breakfast was shocking to say the least. We went for breakfast at 09.30. So the cold offerings were fine .But the hot buffet was obviously not been checked by anyone. The hash browns were overcooked and inedible. The fried egg tray was empty, scrambled eggs were , again , inedible they had been there so long. Sausages were over cooked and only barely warm. I did have 2 sausage as there was really no other option. Also no mushrooms in the tray. It wasn't that they were short staffed. They had 4 or 5 servers so for me no excuse. One of the staff should have the responsibility to monitor the buffet. I did mention this at checkout, They say your last impression of a hotel will be its breakfast prior to checkout. Not at all good on this occasion . My wife and I are retired and we stay in hotels 2 or 3 times a month .We dont expect perfection all the time but with the rates people are now paying for hotel stays a good breakfast in the least we can expect. This will explain the 3 star rating