Scopri il tuo soggiorno a Zagori

There are many positives about the hotel. Sympathetic architecture for the national park with small clumps of modern stone buildings. Lovely view up the valley road. Acceptable food from the in-house restaurant and a jolly good b+b breakfast. Large enough bedroom with comfy bed. Hospitable staff with plenty of smiles. The major downside for me was the outdoor layout. With no mechanical aids, all movement away from the car is on Shank's pony. There are steepish ramps and lots of stairs but no lifts, escalators or assistance, not even a baggage cart. It was annoying to have to leave the suitcases in the car. None of this would have been an issue if the publicity blurb had warned of it: we would simply have gone somewhere else. But to be hit with the surprise on arrival was more than a little dispiriting.

Well, perhaps I'm not fair using the word ”they” in the title, since every single member of the hotel stuff, have been extremely polite. The girls in the spa, the technician, the receptionists, everybody: They have been amazing. So, the destruction, was one man's work only: the hotel owner's, himself. And of course, his guidelines-directions, that the hotel is following, should be held responsible also. I will try to be comprehensive, because if I right in detail everything that happened, I will not be over writing until...tomorrow. I had booked an executive suite for me and my wife for our wedding anniversary (3 nights). The room, costing itself 200€ per night, had a problem with heating: no matter what we tried, the temperature would not rise above 21 degress celsius during our first night (anniversary night). Hotel stuff was informed. Wasn't able to fix this also. When we woke up the next morning, and the heating was operating the whole night, the problem remained. I asked if we could switch to another room with no heating problem. Two different hotel employees, had confirmed already that there was a problem with the heating of my initial room. The receptionist agreed to meet my demand and offered us the chance to switch to the junior suite. But, when I asked how much should I pay, she said that we would have to pay THE SAME price, just like if I was staying in the executive suite , for 3 nights. I responded that this is non-sense, and she replied that she notifies us about the decision the hotel owner himself had made. I requested to see him. And request was granted. Comprehensively: I said that 1) It is non-sense to ask us to pay for the junior suite the same price to the executive suite, which is, among others, 22 square metres larger as a room, especially since the problem was at THEIR end. We already have suffered enough with all this of course, and he should consider this also and leave us transfer to junior suite in peace, for God's shake. He replied in an amazingly rude, hostile and careless manner that :there was no problem with my initial room. The heating system is controlled centrally by the hotel. So I can't modify the temperature myself, because, what if I wanted to reach 30 degrees celsius in my room? So the problem is mine and it is my choice to change room. So I have to pay the whole initial booking, which concerns 3 nights in an executive suite. After alI, I chose their hotel to come, the didn't force me to. I COULD NOT BELIEVE MY EARS. And I wouldn't believe that this could happen in a 5 star hotel in my country. I said that, if so, then 1) Why this is not refered in your website? That we have to stay ”cool” in a winter destination like Zagorohoria and the heating is modified centrally depending on the preferences of the person in the reception? 2) Why then, two different employees of yours confirmed that there is a problem with the room? And why your employees didn't tell me that the heating is controlled

Mount Grace Suites is the perfect place to stay if you want to explore the Vikos Gorge and surrounding area. The hotel is absolutely gorgeous and is situated a very short walk to the center of Monodendri. We had a suite with a balcony. The suite had two levels -- the first was a sitting room with a balcony overlooking the hotel's terrace and the mountain scenery beyond; the second was the bedroom and bath. Both were spacious. . The furnishings and decor were all very well done. Breakfast was very good and plentiful. It included cheese pies, rice pudding, cakes, breads, yogurt, honey, eggs of your choice cooked to order, juices, coffee made to order, etc, All very good. The staff was very professional and helpful. Open your windows in the morning to hear the sounds of the goat/cow bells from the surrounding area. Very highly recommended.

Πολυ καλο ξενοδοχειο,ανακαινισμενο μπανιο εξαιρετικο,10 λεπτα απ το κεντρο των Ιωαννινων με το αυτοκινητο ,στον ακριβως απο πανω δρομο βρισκεται το σπηλαιο του Περαματος,με παρκινγκ,ευγενεστατοι στην ρεσεψιον,παντα εκει,φορανε μασκα,εξυπηρετικοτατοι,το ιδιο και η κυρια στην καθαριοτητα!Τι αλλο να ζητησεις;Επειδη θα ξαναρθουμε Ιωαννινα,θα κλεισουμε χωρις δευτερη σκεψη εδω παλι διαμονη!!!

We visited the picturesque village of Lingiades on our return trip from vacation. As the distance to our home was very long, I had decided to visit this village, for which I had many informations for his excellent view and rest there for a night. I havem;t booked a room,as the city of Ioannina is very near, If there was not an availability in Lingiades. When I entered the village tired of the long journey (from the island Zakynthos) and under heavy rain the first building I passed was this hotel. So when anout availability and price, the gentle lady offered me a room in a price (100€) higher than I would spend for a night, but the hotel was a very beautiful boutique hotel and i was really tired to look for an other hotel. In the end the hotel was totally worth the cost I paid. The room was dreamy, had an air of 19th century, while the rest areas of the hotel had a modern, but very pleasant architecture. And the view from the room was magnifiscent. The lake, the small island with the village and in the fond the city of Ioannina. And although we could see everything, there was no sound of the city activities. The lady in the reception had warned us that the breakfast was extraordinary. And indeed it was. It wasn’t a buffet breakfast. The ladies of the kitchen entered several times with special dishes. Savory, sweets, pies, jams, eggs in different versions (fried, boiled, omelettes, scrambled), cakes, biscuits, pancaces, fruits, etc,etc, It is not possible to describe the whole menu. But finally we asked them kindly to stop,as we could not consume more. And everything we had tasted bas delicious. I would like to stay at least for a day more, but unfortunately my wife had to work next day. I promised myself to stay there for 3-4 days another time. Unfortunatley in October, when I wanted to book for a night again on return trip (from Peloponess that time), the hotel was fully booked ! The village has at least 2 restaurants, one of them, ”Kukuwagia” (where we ate) is very famous in Ioannina region.