Scopri il tuo soggiorno a Yeovil

We had a wonderful stay. Hotel room was fairly new and spotlessly clean. Good size room with a fridge, and everything you needed. Breakfast was delicious, hot selection lcooked fresh to order, tastes much better and no waste. Good selection of continental foods. The staff are very friendly and helpful. We didn't eat in the hotel but restaurant looked nice. There is a pub across the road that was welcoming and good food, and prices. The gym is small but well equipped. We hope to come back sometime

We had our wedding reception here in August . Things were great to start with and staff seemed helpful . As soon as we made payment things went drastically down hill! When we arrived our greeting wasn’t great, they also tried to charge twice for my best man’s room ! when we got to the room , it wasn’t clean, very dusty and bathroom smelling of urine. When we were setting our reception in the function room we were ignored by numerous members of staff,. The morning of our wedding we were totally ignored and had management walking in showing other couples the room although it was booked to us. again no acknowledgement or good morning to us ! The room hadn’t been cleaned or hoovered as agreed it would be ,We had to cloth our own tables as it hadn’t been done correctly it looked like the clothes had just been thrown on, Minimal effort ! When we returned from our ceremony we had the same stinking attitude. Who ever was serving on the bar that evening needs to be spoken to as they were still serving our guests even though it was very clear they had already had far to much to drink. Towards the end of the evening Richard a duty manager came in to our reception demanding for me to pay extra charges in front of our guests and my wife , how inappropriate and beyond rude ! This wasn’t the end of it, he then tried to take payment from my wife’s card on file unauthorised!! If that wasn’t bad enough, an hour later the night porter arrived swearing saying what a mess the room was, what do you expect after a wedding party and how dare he swear in front us us all ! They have also since added in all kinds of extra charges and again taken payment from a card unauthorised!! The full English breakfast was unbelievably greasy and we couldn’t even eat half of it and felt quite ill afterwards ..disgusting ! The staffs general attitude here is they couldn’t give a sh*t and they all need thorough training as none have customer service skills . I have worked in hospitality for 25 years and this has to be one if not the worst experience we have ever had. Currently we are trying to take this further with head office but surprise surprise after asking for head offices contact details we have be ignored Words are beyond us how disrespectful and disgusting the service is here Thank you manor for ruining what should have been such a special time AVOID AVOID AVOID !!!!!

Questa recensione è solo per il soggiorno e la colazione, ho pubblicato un'altra recensione per il mio pranzo serale. Prima di tutto, questa è una bella posizione, alcuni parcheggi intorno al retro e il personale qui sono amichevole e attenti. La stanza è un po' datata, la stanza che avevo (#6) era sul pavimento, che era molto piccola, senza spazio per il tappeto, ma non era una questione per me. La camera del bagno sembrava più nuova della stanza e tutto quello che dovevo dentro era quello che mi serviva. Il doccia non era il più potente, ma ha fatto il lavoro. Utilities Ci era Wi-Fi gratuito che era necessario perché non si riceve un segnale, la stanza era una buona temperatura e la TV (Sharp) funzionava bene se un po ' troppo alta sulla parete. Le tolette erano ben presentate sul letto, al check-in, al tè/caffe' e a una caldaia nella stanza. È stato necessario trovare il tavolo di ferro e portarlo nella stanza. Purtroppo ho qualche commento negativo. - C'era polvere intorno alla stanza. - Ho sentito la gente camminare e parlare sopra di me, fortunatamente non si sono mossi molto durante la notte. - La finestra mancava un pezzo per la cattura. - Le mutandine erano molto sottili. - La peggiore delle cose era purtroppo il letto, la mattina era così indossata che potevo sentire tutte le fonti, questo è probabilmente il motivo principale per cui la gente prenota una stanza e dovrebbe essere la cosa principale per correggere. La colazione era brillante, un servizio gentile e un pasto davvero delizioso con un caffè eccellente.La stampante era giù in checkout, ma la fattura mi era stata inviata gentilemente. Sono triste di puntare questo posto così basso sul mio soggiorno come mi piaceva tanto l'ubicazione e il personale. Non sono sicuro se le altre stanze sono migliori, potrei ignorare tutto il resto, ma la mattress per me mi mette fuori un ripetuto soggiorno.

Best stay ever! Arranged to meet a close friend at a half way point for us for a sleepover catch up in a twin room. Jokingly asked for “something to make us smile as we have had a tough time lately ” as my guest request and the manager outdid herself! Chocolate treats, muffins and a game of swear snap! We had the best time catching up, giggling over wine and a takeaway and playing swear snap. Just brilliant and made our stay extra special. Room super clean and cosy and fridge and microwave a bonus. We curled up on the sofa and gossiped away. Nice touch having face flannel and nice toiletries and hot choc available too. Breakfast was lovely and the lady serving it was so nice. Absolutely lovely stay and we will be back!

Booked & checked in online which was very easy but to check in online you will need your drivers license or passport information so have this to hand. On arrival I found the staff very friendly and helpful and got shown to the room quickly and efficiently. They had 3 really good well kept real ales and a variety of really good lagers and ciders. Everything was spotlessly clean the food was excellent what more cld you ask with really friendly staff with a warm greeting