Scopri il tuo soggiorno a Weybridge

Stayed for a few nights, staff friendly and welcoming. Room was in an Annex outside which was lovely and quiet as we had no guests next door, only downside it stunk of dogs. My Daughter wanted to surprise us with a note, bottle of Prosecco and table booked for an evening meal. It was an Anniversary and Birthday celebration. The Hotel had forgotten to do this, my Daughter was extremely upset as she had planned well in advance of our trip. Hotel staff apologised, delivered a bottle of sparking wine at the table, promised us things would be sorted and better the next day. On arrival to our room the bottle of Prosecco had arrived with the note. It was a shame as the surprise had been taken away from us. Following evening they left a cake in our room with plates and cutlery, that was a nice touch. Food on the whole was good, breakfast was a let down, especially if you were having continental as I did, not much selection, pastries maybe 3 to choose from, Cereal one choice, no yoghurts, no marmalade jam, Strawberry or Honey. Sour bread, so had to ask if they had white/brown bread. On arrival you had to pay your bill in full, never been asked that before in all the years I stayed in different establishments.

Il personale era molto professionale e amichevole, tuttavia, ho pagato un extra per una camera di aggiornamento , con un letto più grande.Il letto era un doppio di base.Il bagno era estremamente piccolo, non accettabile.Non c'era nemmeno uno specchio adeguato nella camera da letto.Questo sbaglio nostre soggiorni .

Questa è la mia seconda volta che sono rimasto in questo hotel e non posso fare il male al servizio. Esther alla ricezione è stata così utile e ha portato un po' di giocattoli in camera per mia figlia di due anni. Il cappello che aveva preordinato era già nella stanza quando siamo arrivati e ci è stato dato una bella grande stanza che i tre di noi potevano godere senza essere sopra l'uno l'altro. La stanza era pulita senza spot e tutti i servizi di pulizia erano così amichevoli al mattino. Il pranzo del ristorante era eccellente (un'altra sedia alta era pronta e ci aspettava quando arrivammo) e mentre il colazione è un buffet, è una buona selezione e alta qualità. L'unica cosa piccola che suggerisco è che la qualità del caffè è migliorata e che tutti i caffè sono inclusi nel colazione come un'ulteriore ricarica per un ”caffè speciale” non è davvero in linea con un hotel di questo tipo.

We booked to stay, as we were attending a 60th Birthday party at the Hotel. We booked and paid online so checking was very easy. We really enjoyed our stay. Our room was very spacious with a large king size bed. Which was extremely comfortable! We were impressed with the newly renovated bathroom, with lovely soft fluffy towels. The room has all the amenities that we needed ie iron, hairdryer and extra pillows. We booked a room with breakfast - which was excellent and was available till 10.30 which was great. A good array of hot food included quality sausages and bacon. All the breakfast staff were very helpful and genuinely cheerful, as were the reception staff and the bar staff and food servers at the evening function. We really enjoyed our stay.

Il doccia non aveva pressione e non molto caldo . Camera fredda non riscaldamento . Il letto era solo foglia quando chiediamo un piatto è stato dato un foglio per mantenere caldo . Inoltre hanno solo un bagno per un paio. Non rimarrà qui di nuovo . Molto deluso dal rumore presto mattina

The Bridge is well situated on the river and close to the M25 and Heathrow Airport. Rooms are comfortable and the staff are friendly and welcoming. Amelia was ever present and really hard working and the hotel manages to attract a good level of local custom in the restaurant so does not suffer from the soulless atmosphere of so many hotels. The full English breakfast is top quality !

3/21/23 This email is to compliment your staff, specifically, Kim at the front desk, Libby the bar tender and Andrew your head chef. We were unexpected guests at your property on Monday, 3/13/2023. We got stuck at Heathrow Airport because of weather. We had been on the go for more than 20+ hours while traveling from Santorini Greece back home to Boston USA via London. We were very hungry. There was nothing open at Heathrow to grab any food and we were not going to sleep in the airport. We began our search for a nearby hotel that was a brand name we knew, had good reviews and most importantly had 24-hour room service. It was after 10pm when we arrived at the Shepperton hotel. Sadly we learned upon arrival that the kitchen had closed at 10pm and that the hotel does not have 24-hours room service. (This is something that should be updated on your website.) However, there was a solution for us waiting in the wings. Unbeknownst to us Andrew was in the bar area and heard me sharing with Libby our story of exhaustion, frustration, and disappointment that we could not get any dinner. Andrew jumped into action, came over to me, was polite, kind and caring and said, “you have to eat.” He went into his kitchen team and asked that they cook us cheeseburgers and French fries. Libby provided us with a couple glasses of wine on the house and Kim at the front desk shared with us her personal mobile phone charger. You see, we had no luggage when we got to your hotel, so we did not have our converters for our US pronged Apple iPhones. The above and beyond service that Kim, Libby and Andrew provided was a game changer. This trio of employees exceeded our expectations and ensured they took care of our nutritional needs, comfort, safety, and wellbeing. Please share and socialize our thanks and bravo for a job well done by Kim, Libby and Andrew!!! Cheers!

Hotel assolutamente brillante!! Io e il mio ragazzo siamo rimasti principalmente per Thorpe Park, è stato un luogo incredibile per esso. 4 minuti dal parco! E' un bel hotel attaccato a un bellissimo pub con il cibo impeccabile! Siamo venuti per il nostro anniversario e abbiamo deciso di mangiare al pub era buono, valeva la pena! Ha una bella zona esterna con riscaldatori se vuoi sederti fuori o fumare! Dave e Emily erano incredibili servizio qui come nessun altro! Abbiamo avuto un problema con il nostro acciaio in camera e hanno fatto la riparazione entro 2 ore quando siamo usciti al cinema! Favano tutto il personale che partecipano ai clienti del bar e i clienti che soggiornano in hotel lo fanno tutto! Non posso perdere il nostro soggiorno! Siamo sicuramente tornati a dire alle persone quanto sia grande e quanto sia vicino al parco di torpe! Il prezzo era anche grande! Non volevo nemmeno lasciare che avevo un bel po'di giorni lì. Grazie mille