Scopri il tuo soggiorno a Wexham

The Pinewood Hotel is a housing estate waiting to happen. From staff lacking in the most basic of customer service skills to a cute rat routing about under the fake Christmas tree pinned in the flower bed outside the entrance. This hotel was almost empty on one of the busiest weekends of the year for the king's concert. They couldn't find our booking and refused to acknowledge the paid-for email from booking.com. They made no attempt whatsoever to help whilst I spent an hour on the phone trying to get it sorted. But as they had hiked sub £80 pricing most of the year to £300 plus, their revenue-raising exercise backfired big time. During my time getting increasingly annoyed at the absolute lack of any attempt at customer service, I got to see the poorly mended ceiling from upstairs leaks, the dated decor, and the cracked flooring tiles in the main reception. As well as filthy signs on the windows at the main entrance. The lift is obviously expected to be out of use for some time as they had turned it into a feature with a light-up unit in front stopping you from getting in. That was if you got past the empty car park with a huge hole surrounded by metal barriers, cracked containers for dying plants, and the delivery driver bringing food to the sole inhabitant we saw. The 70s pub-style dining area was totally empty, and the outside area overlooking a lovely meadow area was shabby and despite sunshine - absolutely devoid of any guests.. The welcome was marred by a pervading smell of cooking oil and as you walk from the car park to the entrance, a window at the back of the reception area has an unusual way of blocking people from seeing in with a collection of tesco carrier bags instead of a curtain. Pictures on various sites are of an era long gone - add appalling service and you can do much better elsewhere. I would be surprised if it lasts much longer as a hotel. This hotel clearly doesn't want guests and will make a great housing development for anyone looking at developing in that area. It has a fabulous selection of wildlife, from various colourful birds making nests, to furry creatures running around outside the entrance, so it would be a beautiful spot for a development. Having read some of the other reviews saying ”filthy” ”easy to get away from” ”tired” ”drinks terribly expensive” ”electrical testing 4 year's out of date” ”outside door propped open all night” ”practically falling apart” - I guess we got away lightly. What it isn't is - their description: A 4* hotel (REALLY?) Luxurious setting (I TOTALLY DISAGREE stained reception ceiling badly mended with no luxury at all) in a tranquil location (Yes agreed) Designed with elegant interiors and a unique approach (maybe once upon a time but not now) Just off the A412 ( erm just on the A412) The Brasserie provides an informal dining experience (looks like a 70s cafe and guests ordered takeaway) Free car parking (yep lots of it was almost empty and more space was taken by a huge

The Hotel was incredible good located, the Garden surrounding the Hotel was amazing. The breakfast was quite full and also the food was fresh. The bar tender Silvester was amazingly kind, and he was really keen on preparing all cocktails. The receptionist Walmer was also so kind, we forgot the charger adapter and he gave us one! Also he was always prepared to solve any questions we had!! Our experience was much more of what we were expecting. I definitely recommend this Hotel, not only for the building but for all the staff!! Definitely my Number one come back 🇦🇷

Le camere sono molto ristrutturate. Beh, il riscaldamento era ancora in uso alla fine di aprile.

Il hotel era pulito e il servizio era il 2° a nessuno. Il personale era brillante Agnelo non poteva fare abbastanza per rendere il vostro soggiorno comodo e piacevole. Daljeet era una favolosa attenta e utile e che una signora piacevole. La ultima, ma non meno importante, Laura era molto obbligatoria e utile durante il checkout. Cercherò sempre di guardare e rimanere all'amoxi, dopo aver sperimentato un soggiorno meraviglioso confortevole e lussuoso, molto pulito e tempestoso con grandi attrazioni.

La stanza è perfetta, pulita, spaziosa, servizio in posizione. Ci sono due punti insufficienti: 1) La porta dell'hotel è molto piccola. L'ascensore è salito sul piano superiore. Ho trovato un altro hotel. Mi hanno portato via da loro sorelle di reception; 2) Non c'è un parcheggio locale alla porta, volendo mettere il bagaglio alla porta, non riesco a trovare la porta della sala da ballo, che non è in linea con la logica nazionale.C'è un parcheggio gratuito vicino, non lontano, ed è conveniente.

Hotel adeguato per il prezzo. La materassi e la culla erano leggermente incomodi. A causa della musica di matrimonio che ho avuto a casa, sono stato tenuto in piedi di notte.