Scopri il tuo soggiorno a Torquay

Friendly welcome on arrival. Given a lovely king-size room with Seaview (meadow suite) The room was so spacious and relaxing to be in. All very clean. Great facilities such as pools,steam room,sauna and hottub. No issues with parking ,limited carpark size but plenty of street parking available. 5 min walk to the town. This hotel exceeded our expectations as a last minute booking. And came away all relaxed, calm and de stressed. Will definitely be back.

L’edificio è vecchio e può usare un bicchiere di pittura e alcuni nuovi mattoni, ma la stanza era stata completamente decorata, era molto preziosa, pulita e tesa con un bagno piuttosto che un doccia, e un rack di tovagliolo riscaldato. Il segnale TV era davvero cattivo, ma il WiFi era buono, quindi potevamo guardare la TV sui nostri dispositivi. Ci era parcheggio stradale gratuito. Più opzioni per la colazione sarebbe bello, ma se ti piace un semplice continente è bello. Ci sono state molte opzioni per i ristoranti locali in consegna, così abbiamo potuto godere di un bel pasto nella bella alcave nella stanza dove c'era una tavola e due sedie, guardando fuori la finestra della baia. Il personale, Hissan e la sua squadra erano sorprendenti, cari e amichevoli, fornendo il ghiaccio per il nostro raffreddamento due volte e anche modificando la prenotazione per un secondo soggiorno notturno, senza fare cambiamenti di stanza. Per un soggiorno costoso, avrete un tempo difficile trovare meglio.

Il personale è brillante, grazie speciali a Karolina sulla ricezione e Charlize sul bar, non menzionare Katie e Owen (direttore Ops) il personale del ristorante è anche brillante e molto utile. È possibile godere le vostre bevande sia nella grande zona bar o fuori sulla bella terrazza che guarda il mare. La cena è sorprendente che si può mangiare ancora nel ristorante o nella zona bar. Il colazione è stile buffet e estremamente buono. La mia stanza era un singolo e tutto funzionava. Senza sostanza pulita e molto comoda. Scrivo molte recensioni e cerco sempre di mantenerle accurate. Un punteggio di 10 è molto raro da me, di solito trovo un nigger da qualche parte, come in morto ho qui prima. Ma in questa occasione, un punteggio di dieci è ben meritato.

This hotel is outstanding Lynn & Paul are the best hosts. Food was amazing the breakfast was delicious as was the home made scones thank you Lynn. The rooms are amazing we have stayed in them all nearly. They are a high standard. Tv in the rooms with tree view also. Small bar which was great if you fancied a night in. Lovely wines and beers and soft drinks available and very reasonably priced. Hugh beds lovely baths and seperate showers and nice toiltrees. The towels and linen are gorgeous the bedding snd towels are crisp white A fridge in the room is a great touch. Also wooden hangers which I love. Water in the fridge was for to use as was milk and lovely flapjacks homemade. Lynn & Paul are the best hosts and will do anything for you such lovely down to earth people nothing is to much trouble for them. It's walking distance from everything you need also which is a great bonus. What makes this hotel home from home is Lynn &Paul they are amazing people who are doing a fabulous job. We will see you very soon.🙂

Unfortunately for us , our stay at this hotel was marred badly by the dreadfully dirty room we had ; I am sure it was a health hazard . On arrival, the room we were allocated was very small, but more to the point it was MOULDY - walls, windows etc . :( I went to reception where the lady there was so lovely, she was very apologetic and sympathetic and called the Manager , who was equally as pleasant and helpful and very considerate . She showed us another 2 rooms , one of which seemed light and more airy - we thought . Sadly, upon further inspection, which came to light when I tried to open the windows for some air as it was very hot and stuffy and as I am asthmatic, it would have been good to get some fresh air through - but oh dear, this was not to be .The window frames were thick with black and we could not open any . The bathroom was very , very grubby , the bed frame worn right through, the bedroom chair full of dust and grime - we were not sure if we could see mites on one side of the chair- it was so dirty we would not sit in ti and the whole feel of the room made you feel cringy , like you needed a real good scrub! I could not believe it, it ruined the stay . The shower slip mat was mouldy , the windows rattled every time traffic went by . The pillows were biscuit thin . The bed was the worst I have ever slept in - hard, lumpy, could feel the springs , no mattress topper . :( Goodness, I didn't htink rooms like this existed in this day and age !! Absolute health hazard x 2 !! We had tried twice!! There was so much grime in the bathroom , I cringed having to wash in there. We would never use this hotel again ever, and that is a shame as their facilities are good , evening entertainment good , Bistro gets our vote entirely as all staff in there were lovely and friendly, and the food in there was excellent and very good value for money - I highly recommend ! But when you are staying, your room, to me , forms your home for the week, and ours , despite the hotel's efforts , was dreadful. Such a huge disappointment . I am not a person who would normally have this much to say - but our stay was, as I say , runied , knowing we had to go back to this awful grime ridden room each night . I did not see any point asking again - what would be next ?? So, sorry , Derwent , but keeping just your public area's clean and negelcting rooms to the point we had, we will not return, nor, so our 3 friends who were with us , say neither will they . We even considered going and booking another hotel whilst there but that would have meant, of course, we would have paid double for a stay ? Never seen such dirt . Food in restaurant = mmm , presentation not good, sloppy looking meals , tepid temperatures. Bistro food and service = 10 / 10 - Thank you , Aztec Bistro !