Scopri il tuo soggiorno a Teversham

where do I start! the room we had was ok but very tired and in need of refurb, we were cold but reception gave us a portable heater, the bathroom was clean except for very dirty grout between tiles especially around the toilet, window blind was broken but useable. The spa pool is tired and cold, the sauna and steam room were good. We booked for an hours massage, my wife went in on time but I was 45 minutes delayed due to no staff. My massage lasted 45 minutes but was ok. We had the Serail mud treatment the next day which should have lasted 40 minutes but it was less than 30 minutes and hardly any steam. The room works on a timer so maybe the timer needs resetting. When I complained we were offer a day pass to the pass to take at another time. The wheel restaurant was ok but with a very limited menu, we booked with one night dinner included which was a choice of three starters, mains & sweet, to upgrade to the Á la carte menu was £30 extra per person which I thought was a little expensive, although a little cold the food was ok. Breakfast was not too bad the full English was not hot and the poached eggs were very watery. We had breakfast booked for each morning of our stay but, it was on the last day we had problems, the waitress asked if we had booked even though our room was on the list, she informed me she had many people booked but not enough space, I was abrupt and informed her the back of house problems are not mine so please seat us, it's not good when staff are telling you they have messed up, I did apologise to her when we left as I did get a little short. On checking out I asked the reception manager if I could speak with the duty manager, i was told they had nobody on site, i asked if they could call them so I could complain, reception told me if I complained she would be Kicked out so at this point I was rather annoyed and let her know, I was then spoken to by the Housekeeping manager and I must say she was the most professional person I had spoken to there, well done to that lady, listened to my complaint and apologised. Thank you Quy Mill for spoiling my 41 year anniversary of the day my wife and I first went out.....

Room is a bit old but acceptable. But in the rooms there's this door which links with the next room, which definitely doesn't have the best soundproof in the world.

La stanza non è grande, il bagno è più piccolo.La posizione non è abbastanza sveglia, è il bar dello stesso nome dietro di sé, facile da chiedere.

I have been visiting my son in Addenbrooke’s Hospital since the 25th September, I wish I had stayed at this hotel before, Staff very friendly and welcoming, rooms very clean and comfortable, and breakfast is fantastic, even had freshly made pizza from the restaurant downstairs, booked again for another 3 nights , and probably a few more bookings before he is out of hospital, wouldn’t go anywhere else, highly recommend thankyou jo

No bed for third person made up, called receptionist I was told someone will come and do it, this was at 19:00 no one ever came, even after following up over the phone. I spent night sleeping without bedding, on plain sofa bed without a single pillow. Terrible experience and poor service. Not enough towels, just for one person & again after calling reception- I was told that they ran out of towels!!! This was enough for my family to bare after whole day of travel, especially the room booked was Executive one. So expected to be up to highest standard and service to be over the top, this isn’t the case. Cleanliness is very poor - see pictures. Dust everywhere and this wasn’t one day worth. After asking for partial refund due to poor service, I was given a silly look and smile, advised to sent email online. Do not bother going there.

È un hotel molto giovane, probabilmente perché è a Cambridge, dove ci sono tutti i giovani, e anche le strutture sono molto giovani. È molto pulito e molto utilizzato, e la posizione è ottima, a solo un minuto a piedi dalla stazione ferroviaria. Non è possibile effettuare il check-in prima delle 15:00, ma al momento del check-in la camera è già pronta, compreso il divano letto per bambini. È molto carino e non è necessario chiedere a qualcuno di decorarlo. Nel complesso, anche se si tratta dell'ibis, uno dei pochi hotel veloci in Cina, in generale è buono nel Regno Unito e migliore che in Cina.

This is a modern and clean hostel ,the staff are friendly ,kind and considerate, and listened patiently to my several and widely varied questions . I found out more from the reception here than the tourist information in Cambridge town centre (which is absolutely useless).The rooms are clean as are the showers and toilets .The food is good but a full breakfast is £9.95 and often you are only permitted 1 slice of bacon ,1 hash brown and 1 sausage which is financially poor value . Wetherspoons in Cambridge has a large breakfast for £7.95 but is a bit of a walk from the hostel. The location is good about 10-15 minutes from the railway station where there are other eating outlets . the self catering kitchen is good and there are kettles there to make your own hot drinks or bring takeaway food in if you wash and clean up afterwards .There is a lounge with books and board games and a tv with all the normal terrestrial channels. Parking in Cambridge is very controlled ,limited and expensive .I parked at the park and ride on Madingley road day return tickets are £3.50 and single tickets are £2.00. The park and ride bus service P+R 1 will only take you to st Andrews street (outside John Lewis) and there you must get another bus or face a 20/25 minute walk. The charge to park is about £10 per 24 hours booked over the phone. Parking near the hostel is on the road and is limited (Devonshire road) it is paid hourly by machine max 2 Hours or free after 5.00pm until 9.00am and free all day Sundays . Devonshire road is accessed by using the ring road and going down mill road (beware of the one way system.)

a new property for us. location was good as literally a few minutes from train station. Check in is a little complicated and self service.no staff on premises.room was compact but with all amnenities we needed. bathroom /shower very small.was all ok until we wet to bed and discovered beds are v small and very soft. was woken at 5 am by very loud conversations from other guests as walls are clearly very thin.resulted in a not great nights sleep, so this would put us off returning tbh