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Pub Review – The Swan – Staines On Thames. Berkshire I aimed to book into the Swan as it is as much hotel as bar, but sadly it was fully booked so I ended up the dreadful Boleyn’s across the road. I did pop over to The Swan for my evening meal and ale, which were terrific. Though crowded, with a pending wedding and many staying there for Ascot week at the races nearby, the service standard was excellent, with a lovely conservatory dining area leading out to a riverside terrace. The food was nicely presented and I had a lovely relaxed unhurried experience before my return to the less than impressive accommodation I had. The Swan has a great range of real ales too.

Breakfast should have been served until 10 am. We got into the restaurant 9.15 and there was hardly anything left, One spoonful of scrambled egg which I had to gather from around the pan for my husband - none for me, no bacon, no sausage, no hash brown or tomato. They did have beans!! Having asked and waited, we got a bit of bacon and some sausages that were so hard we could hardly cut them!! Then , at 10am they asked us to leave the room because they had to get it ready for something else. Our bedroom was ok but there was a skylight in the roof and the sun came flooding in just after 4 am so I didn’t sleep. Waste of time having black out curtains at the window when you don’t cover the skylight. The teaspoons on the dressing table had not been washed. The shower was nice but the water came out all over the floor - our friends had the same in their room. All in all not a good experience and I wouldn’t stay there again. I did mention all of this to the reception guy but he just smiled at me. Not sure if he spoke English!

Das Personal war sehr nett und hilfsbereit und stand bei Fragen immer zur Verfügung. Auch das Essen war sehr lecker und preislich in Ordnung. Jedoch ließ die Sauberkeit im Zimmer sehr zu wünschen übrig, Spinnenreste im Badezimmer, Klebewimpern vom Vorgänger am Tisch und Krümel im Bett. Es gibt keine Steckdosen direkt in Bettnähe und man muss unbedingt einen Adapter dabei haben.

Ben situato, posto pulito e conveniente

Hotel assolutamente brillante!! Io e il mio ragazzo siamo rimasti principalmente per Thorpe Park, è stato un luogo incredibile per esso. 4 minuti dal parco! E' un bel hotel attaccato a un bellissimo pub con il cibo impeccabile! Siamo venuti per il nostro anniversario e abbiamo deciso di mangiare al pub era buono, valeva la pena! Ha una bella zona esterna con riscaldatori se vuoi sederti fuori o fumare! Dave e Emily erano incredibili servizio qui come nessun altro! Abbiamo avuto un problema con il nostro acciaio in camera e hanno fatto la riparazione entro 2 ore quando siamo usciti al cinema! Favano tutto il personale che partecipano ai clienti del bar e i clienti che soggiornano in hotel lo fanno tutto! Non posso perdere il nostro soggiorno! Siamo sicuramente tornati a dire alle persone quanto sia grande e quanto sia vicino al parco di torpe! Il prezzo era anche grande! Non volevo nemmeno lasciare che avevo un bel po'di giorni lì. Grazie mille