Scopri il tuo soggiorno a Pooley Bridge

Stayed for 1 night whilst travelling to scotland. Beautiful setting of the hotel Staff very pleasant and polite. Was shown to room 5 . Room cosy,toilet a bit of a squeeze,window opened onto a flat roof,so couldn't be left open,as any birds,insects can get into the room. Maybe mesh could be put up? Evening meal was very good. Service good presentation lovely and the food itself was excellent. Very impressed. Shower in the morning was fun as the water pressure was lost and the shower stopped whilst shampoo was still in my hair. Not a happy customer! Did inform staff at breakfast and the lad at breakfast said that they were aware of this issue happening and it was an old building hence the issue. Breakfast good

When we arrived we were unable connect to Wifi. When I asked for help at Reception I was told there was little or no signal anywhere in the hotel; I tried the conservatory and the ‘library’ as well as the room. It seemed that Apple iPhones or Apple Mac laptops were viewed as a problem! However, I found out that the conference would be taking place in the dining room; I wasn’t offered that as an option, but in fact there was a signal in there. As regards the signal in the room, it gradually became available over the following days after I had succeeded in ‘verifying my email’. But I shouldn’t have had to wait that long. There was limited hanging space in the wardrobe. The bathroom had an over-bath, not a walk-in shower, which I found difficult as I have slight mobility problems. No face flannels were provided. The toilet did not flush well and required a ‘knack’ to make it do so. The shower was fierce and somewhat unpredictable, but the water was hot. Fortunately we were on the ground floor, but no help with luggage was available for another guest on the first floor who requested it – no lift, because a listed building. Dinner: orders were taken promptly and food came out in good time. The waitress, Rosie, was capable and personable. I had the salmon gravadlax to start and my husband had the crayfish tails. Bread came in a hot terracotta pot was good. My chicken breast with ratatouille was average; the chicken was tough and the mange-tout stringy. However, an adjustment was made to the final bill to compensate for this. But at £50 per person for two courses I would have expected better. Breakfast was freshly cooked and piping hot. The McLeod & McLeod Stornoway black pudding was very good. However, anything other than the ‘full breakfast’ (or ‘full vegetarian’) attracted a £6 supplement – why, when you are already charging a substantial amount for b&b? There was also a £4 supplement for cappuccino etc. Anyway, no avocados were smashed on our account. Top marks to the hospitable older gentleman who is on duty on Sundays and Mondays.

Il bagno è stato come il sabato pomeriggio in un bagno locale, a nulla rilassamento. L'unico alto era il ristorante FYR che era molto buono sia in servizio che in qualità alimentare. Non consigliere l'hotel e certamente non il SPA! Ironicamente, questo è quello per cui l'hotel è annunciato. Fate pure un favore e siate chiari, a meno che non vogliate un bel pasto.