Scopri il tuo soggiorno a North Wraxall

Lucknam park is a magical and beautiful place. I couldn’t believe it was 500 acres- and every inch is stunning. The gardens are perfect, the rooms are charming and the staff was all professional and kind. They made me and my two friends feel like celebrities! We have to give a special shout to the concierge, Daniel, who was so lovely and gave us a tour around the grounds! Daniel always greeted us at the door, carried our luggage and share the history of Lucknam Park. We enjoyed a lovely spa day and dinner at Walled Garden. The breakfast was amazing! Would love to go back!

The hotel grounds are beautiful and the hotel looks impressive from the outside. The reception area also looked nice and the staff were efficient checking us in. However as soon as we opened the door to go to our room it went downhill rather quickly. Stair carpets looked dirty and old and scuffed paint everywhere on the woodwork. For £130 a night we expected the room to be at least clean and comfortable so we weren't too worried about the room. What a shock......it was awful. We found a wood lice scurrying along the carpet in amongst the thick layer of dust and paint flakes. Carpet was full of stains and felt sticky. Furnishings were old and grubby. The headboard was a fake bamboo concoction......very strange. The bathroom wasn't much better with dust layers on pipes and paint peeling off the radiator. Also the room was cold and felt damp. The heating must of been switched off as nothing appeared to work. Found an old radiator in the cupboard but didn't dare touch it as it looked like it had been in there for years. Damp patch in the bathroom didn't add to the ambiance. It was just horrible. In the morning there was no lights working in the bathroom......very odd. Tea tray in the room was okay and there were 2 bottles of water. Breakfast the next morning was self-serve. Staff were nice and helpful. Breakfast was okay but nothing special. Cheap pbread for toast and looked like defrosted pastries. No plant based butter which was rather annoying after being told via email they cater fully for plant based diets. We would never ever stay here again......we couldn't wait to check out. I felt dirty and itchy when I left.......not pleasant.

Ho soggiornato una notte per affari. Un hotel bellissimo, solo a pochi minuti dall'M5, ma si è messo in bellissimo paesaggio. Ho controllato a circa le 4:00 di pianificazione per fare il lavoro informatico nella mia stanza, solo per trovare la stanza non fatta dall'ultimo ospite. Mi è stato offerto un drink gratuito e ho lavorato dal salone/bar. Questo è stato fortunato, poiché ci sono 2 password wifi - 1 per il bar/lounge (che ha funzionato bene) e 1 per le camere, che non ha funzionato affatto. Inoltre, non c'era alcun segnale telefonico, quindi non potevo nemmeno usare 4/5G. Ho mangiato nel ristorante. Buon servizio, ma il cibo era molto basso e abbastanza ingustoso. Cottura calda (in realtà brucia la mia lingua che non posso sentire più di due giorni dopo) ho pagato £15 per pesce/chips/paste, che non era meglio di quanto si potesse mettersi in cucchiaini. Il colazione era buono. Avrei suggerito una TV o una musica - 5 persone in silenzio cercando di non mangiare rumorosamente! La stanza era pulita e aveva tutto quello che avete bisogno, ma molto data, soprattutto il bagno. La schermata del bagno si è svuota quando ha fatto una doccia. Il pulsante fuori non ha funzionato sulla TV remota, quindi ha dovuto scendere verso il basso per spendere la socket. Quando cenava, questo costo era di più di 150 sterline per una notte, che era il doppio di quanto valeva.