Scopri il tuo soggiorno a Newton and Noss

The Hotel itself is an imposing building, so we had high hopes for our 3 night stay. Reception and check in went smoothly with the offer of a much welcome peach lemonade while we waited. Our 4-poster room was on the second floor of the main house. I had to ask for help with our bags. In a 5 star hotel this service should be standard practice. We asked to use the EV charging point, and were told to download an App and then follow the instructions on the charging unit. Unfortunately we could not get the system to work, so after trying several times, we asked for a member of staff to come out and assist us. Rather grudgingly a staff member did come out but was unable to sort the issue. We were told to ”try again later”. Just as well we have a hybrid vehicle, or we would have been in real trouble. We dined in The Mayflower restaurant. The room, staff and ambience was very pleasant. However, while the presentation of the food was lovely, we both felt the dishes lacked flavour. It was all rather underwhelming. Sadly, things did not improve for breakfast. While staff are polite, service is extremely slow. On two mornings we waited 20 minutes for our tea and juices to be brought to the table. On our second morning we had to return both our breakfasts. Yes, this was dealt with efficiently but dishes should be checked before leaving the kitchen. Similarly, if toast is ordered, then please don't serve warm bread! Thankfully, our final breakfast was much improved. We did not use the Spa facilities as it always seemed so busy. Our room was clean, spacious and very comfortable. The addition of fresh milk in the fridge is a bonus. We did enjoy our break but left feeling somewhat cheated. It is an expensive place to stay and eat, so should deliver high standards on all levels. This was a special birthday treat, but sadly it did not live up to expectations.

We headed to Plymouth for a surprise 30th birthday party and booked here as it was near to the venue. The reception staff were great, I received 2 free drinks vouchers which were part of my deal without having to request them. The star of the service staff was the young man, who was new to working the bar (Fri 17th March in the afternoon) He was clearly so passionate about getting everything correct, checking all glasses for marks etc. He is a credit to an employer. The room was spacious and the bed super comfy with loads of pillows. Shower and bathroom were really clean and had good pressure (something I always comment on, as there is nothing worse trying to freshen up under a dribble!) We were only on the 2nd floor but heard no street noise at all. The location is great for the barbican. Only small issue is that the car park is very grotty- but its a typical city centre car park. But its locked at night so fairly safe I would say. Definitely would stay again when we come back.

Great central location, the town centre outside the entrance and the Barbican a few minutes away via the nearby lanes. The studio is clean, minimalist, compact but not claustrophobic, although would probably be more appropriate for a young couple or busy visitor. Innovative use of limited space, but fitted with cooker, microwave and fridge if you want to live independently (although there is a vast array of restaurants, cafés, bars and takeaways on your doorstep). The reception is manned until 10pm. Late arrivals contact the duty manager who will advise them of the key safe combination at the entrance. My reservation was via a booking agent, but the duty manager maintained I was required to pay a security deposit, which was not included in the booking confirmation; if it was on the website (as he insisted) it was not prominently advertised. I challenged this, so I would advise guests to double check the check-in process prior to arrival. Despite this setback, my short stay here was pleasant. The location is a significant bonus, and the quirky nature of the decor and included amenities made an encouraging change to the larger chain hotels close by. Would gladly return again for a non-business stay.

Il servizio era molto buono e molto gentile personale che usiamo la piscina , la sauna e amava molto facile solo segnare e godere per quanto ti piacesse. Il cibo era meraviglioso. Verrò certamente di nuovo lì e diffonderò la parola .