Scopri il tuo soggiorno a Narborough

Re Hotel provided for “a national company” the accommodation was unsafe, unfinished and unfit for purpose. To be clear; I have been in the construction industry for 33 years and I am currently the service delivery manager of 16 years with this company, accountable for the Responsive Repairs, maintenance and Voids properties for “a national housing provider”and “a national company” fire compliance work through our other FRA departments & Fire Safety work across the country. The hotel in question Blaby Westfield House Hotel is truly an appalling hotel provided by Agiito web site options. On entering the car park, the front entrance windows blinds were hanging down off the windows, after I parked, the reception was to the side of the building. On entering the reception, I could smell and feel the dust in the air. There were patches of bare plaster on the walls where the walls had been repaired, I understand thing need repairing so I walk to reception and gave my reservation. I was greeted by the reception person who took my reservation and informed there was no breakfast as the chief was on holiday (I was informed at the time of booking there was no breakfast) therefore I asked is the chief back next week? to which the recreationist stated, ”we don’t know he has been gone a long time”. So now I am thinking what?? I continued my booking and received room number 102 which is situated in the main house building above the front entrance. After walking up and around several corridors through several fire doors which I guarantee are not certified under fire regulations (I am fully versed in the requirements for fire doors and fire safety of buildings). As I walked to my room again around another small corridor the hard-wired fire alarm had a yellow empty tile grouting bucket on the floor as I focused on the bucket, I then realised water was running into the bucket as I looked up it was running out of the fire alarm sensor into the bucket!!! I returned downstairs and informed the receptionist who said, ” Yes it’s the water tank in the loft is leaking the man was meant to fix it last week but it’s still leak, and he hasn't returned yet.” Therefore, there has been no working fire alarm at this hotel for over a week!!! Another breach of Fire Regulations and hotel safety regulations. I asked so when is the Fire Alarms going to be fixed? and the receptionist shrugged his shoulders and stated “I don’t know”!!! The appalling condition and false advertising of this hotel doesn't stop at the complete failure of all Hotel fire Safety Regulations. I was sent to the bar while the receptionist went to get what I can only assume was the manager, I was asked could I go down the ground floor corridor to the bar / restraint area. I walked down the corridor as requested to find myself in the front reception bar/restaurant area, yes where the blind are hanging off the windows, once on the inside looked like a building site!!! The receptionist then came down the corrido

Non c'era nessuna denuncia, tutto era come si aspettava, anche se non c'era una caldaia nella stanza.

La nostra famiglia aveva prenotato tre camere per unirsi, il personale era tutto efficiente, utile e amichevole, le bagni sembravano un po' arrabbiate e in bisogno di aggiornamento. L'hotel era pieno e occupato e tendeva a essere rumore. Ci sono state due notti disturbate dal rumore nei corridoi. Pensavo che l'hotel potesse fare di più per promuovere la cortesia tra gli ospiti. Come segnale migliore, ora entrate in una zona tranquilla senza rumore nei corridoi. La piscina e il bagno sono stati chiusi per la riparazione e non ne siamo stati informati prima del nostro viaggio.

Bel posto e posizione. Ci vediamo la prossima volta. Amo il personale che sono molto amichevoli. Camere molto belle Ambiente piacevole vicino a un centro commerciale dove si dispone di ristoranti diversi.

Beautiful venue with lovely rooms but really let down by their breakfast. Extremely poor for such a venue. Buffet is small with no offer of a la carte. Any hot food (bacon, sausage, scrambled egg etc) is precooked and left in trays but only one burner under each which is not replaced when it goes out and as a result the food is left to go stone cold. I asked for it to be warmed up and was told they don't have a microwave! Even the pastries were inedible being so cold. Also no decent coffee only a big urn of preprepared coffee with no option to order a cappuccino etc.

Only one towel was available not the most hygiene of rooms. Location is great

It is exactly opposite to the Leicester football stadium. For most of the time in the year it will a pleasing stay except when its too hot. As the ACs seems to not work properly when its too hot. Breakfast was ok, not many options but can't expect it wither as its a express hotel. Attached a pic that have the view of stadium from the hotel room.