Scopri il tuo soggiorno a Hale

Use this hotel fir stop over to and from Jersey. Staff are helpful and friendly. Shame the 2 visits I had recently they had a flood so restaurant area was closed so limited food options.

Rimasto come se non potesse arrivare a casa i treni dopo la partita di football di Liverpool. Molto conveniente per la stazione, molto benvenuto da personale amichevole. Buona posizione per esplorare Cheshire e Merseyside. Grazie di aver trovato questo camion economico.

L'ambiente dell'hotel è buono, la stanza è pulita e pulita, l'ambiente circostante è buono; il cameriere è molto incantevole e ospite, l'atteggiamento di servizio è buono, la colazione è molto ricco, il prezzo è ragionevole e il prezzo è relativamente alto.

Was a good night sleep despite our worries when first arriving very buisy outside main roads and shopping centres but inside the room it wasn't too bad was clean and comfortable everything we needed had to get some extra tea milk and sugar but nothing to much trouble

Ci deve essere più scelta alimentare. Manutenzione IE cambia o riparazioni alle porte o radiatori non dovrebbero essere portati mentre gli ospiti sono rilassati, lavorano o hanno un sonno tardivo. In 2 occasioni il personale di manutenzione ha lavorato per diverse ore rovinando il mio soggiorno. Molto rumoroso.

Il soggiorno era sul mio viaggio all'aeroporto di Manchester. Il riscaldamento nella mia prima stanza non funzionava, ma mi hanno trasferito in un'altra stanza. Tutto era in ordine con la seconda stanza, finché non andai a fare la doccia, la testa non lavorava, come se avesse usato un tappo. Ma in generale, un posto per rimanere. Lo raccomandarei, nonostante le due questioni minori.

I'm currently staying at the hotel.i did stay here a number of years ago, and it was a good hotel then.i checked in and went to my room,it was quite dirty throughout. So i went to reception and asked to change to a cleaner room.I then looked at that,it was still dirty.back to reception, again try another room.it had a smell like an open sewer.so back again, at this point I asked to see the manager. What I need to point out is the reception staff and manager were very polite and friendly. I was told its an old building and during rain sometimes the drains back up and cause a smell.i explained the dirtiness of the rooms,stains on carpets and beds,peeling painted walls,and grime along surfaces, you could play noughts and crosses on the surfaces due to the amount of dust and grime.the remote controls were filthy.put you off picking one up.eventually I got a clean room.the manager took me to check it out herself. She was a nice lady who was doing what she could.after that I thought I'd watch a bit of TV.but all the channels had been programmed in the wrong way,just made it vert awkward to find a show.this morning at breakfast I went to restaurant and wanted a cup of coffee.went to machine and no cups,you have to ask to have one brought out.ok then.i ordered some pancakes of menu after 25 minutes 2 dried pancakes were brought out.ok ill have a glass of orange juice,lukewarm .the buffet,o asked for a gork as non at table ,a stained set of cutlery were provided to me.breakfast it's self was fine,no issues there.but overall breakfast experience a let down.at nearly £17 a head it should be better.though mine was part of the room rate.as you read through this review some parts may seem trivial ,possibly so.but it's the fact that when you add up all these small things it gives a overall bad experience. I have stayed a various holiday inns,and this isn't really up there.i was offered 2000 ihg reward points as a gesture from the manager. To put that into context,it costs around 20 000 points for a 1 night stay at a holiday inn. So really you can't do anything with 2000 points.a percentage of the bill would have been more appropriated.i think this hotel needs a major overall, and some of the staff retraining. The positives are the reception staff and manager.

Went back this hotel after a break of a few years for a tribute night with family. The rooms were quite decent on the top floor but the service was absolutely shocking in every aspect of the hotel. I don’t think we would return to this hotel I’ll explain….. On arrival we dropped out bags in the room and went downstairs to the bar for a few drinks - every single draft beer/lager was off and only bottles were being sold. This was really dissapointing there was no explanation from the bar staff who all appeared very miserable. Next we went downstairs to the party room and waited in the foyer with others and the beers were all off again on this separate bar too. Then I ordered some drinks and was told “we are only taking cash”. I asked why and the bar man said the card machine had broke. I explained I had no cash on me to which he replied I would have to get drinks upstairs! This wouldn’t be that bad but it was up 3 flights of stairs and a real inconvenience for the whole night having to go upstairs to pay for bottled drinks. Anyway after waiting for a minute a few people began to complain and a young man with blonde hair came behind the bar and I’m not joking shouted at everyone waiting “the card machine is off if you want a drink go upstairs” very rudely. One woman asked to speak to the manager and he actually shouted “I am the manager” very rudely - no apology or help or anything. It occurred to me after that they could have just charged the room or charged the table but nothing was offered or any help given he was clearly under pressure and his customer service was absolutely shocking everyone was gobsmacked! So the night went on and the disco finished at 1 am I think but bizarrely the bar in the hotel shut an hour earlier so we couldn’t have any drinks for the last couple of hours as the card machine was off all night ! You couldn’t make it up…. The disco was good fun, meal nice but then a gain in the morning the service let it down. Went down to breakfast and was told our room hadn’t paid for breakfast - we stood at the entrance whilst the woman greeting us walked off for about 10 minutes came back and just said “follow me”…. No apology, explanation or anything and yes we got breakfast which was actually not bad. The service was so poor it did actually really dampen our stay and I think most people were annoyed to…. Mistakes happen but you only want a smile, apology or explanation and instead we were spoken to almost like a visit to “Karen’s diner” . I’ve attached a photo of the state of the bar too!

La stanza era pulita, spaziosa e calda. È quello che volevamo per il nostro soggiorno di una notte. Non ho visitato il bar o il ristorante come era con il mio figlio di 12 anni, ma il menu era eccellente e la zona del bar sembrava piacevole. Molto spazio di parcheggio a posto. Sicuramente visitare di nuovo!