Scopri il tuo soggiorno a Garstang

Bello hotel in una posizione tranquilla. Ci hanno fatto sentire molto benvenuti dal personale amichevole. Mangiavamo al ristorante la sera con alcuni amici che vivono piuttosto localmente. Il cibo era delizioso, i nostri amici godevano in particolare le pesche. La nostra camera era comoda e vista sul club di golf. Il nostro viaggio era un viaggio di golf acquistato per noi da nostro figlio. Avevamo un tempo di tee prenotato per martedì mattina alle 10, chiedevamo se potessimo iniziare prima perché la pioggia era prevedibile presto pomeriggio. L'uomo del negozio di golf era molto utile e disse che potevamo uscire un'ora prima. Purtroppo la pioggia prevista è arrivata prima di finire il nostro giro, ma abbiamo più della metà di esso. Il colazione era eccellente con buone scelte e alcuni prodotti locali. Mi sono particolarmente gradito gli iogurti di Preston, se fossimo di nuovo nella zona, sceglieremo questo hotel.

When we arrived the barrier was down. We had to do that awkward thing of move the car over as far as you can and then stretch to reach the button to contact staff. Unfortunately the staff member who answered the gate intercom was a little hard to understand and she cut us off rather abruptly with the gate still remaining down. We pressed again and the gate allowed access. We checked in and I advised that I had already paid online via paypal. The staff advised that any payment was not an actual payment rather a hold - I would still need to pay again. If you use paypal you will know it takes several days to show on your account so I could neither prove nor disprove their claims. We got to our room and were pleased to be in an annexe as there was a wedding going on. Nice room size etc kettle, coffee machine, mugs, tea and biscuits. I checked in the bathroom for glasses and there were none available - I would assume that a hotel charging over £100 per night would at least supply plastic cups or proper glasses to drink water from. There was plenty of storage available and a decent hairdryer. The shower was nice - however the glass door was not long enough to prevent significant amounts of water hitting the floor - the bath mat was sodden. The shower tray and grout work as well as an area near the radiator had mould/blackening to it. There was also a random hole in the ceiling - possibly an old leak? The food was great although it took a while to arrive. I did ask for mild peppercorn sauce and no mushrooms - my food arrived with mushrooms and no peppercorn sauce. We left the restaurant believing that the meal would be added to the room - a member of staff followed us out advised that many people may have sat at the table and they needed a room number (this was given when we arrived at the restaurant) and could we pay now?!; perhaps they need a better booking/checking system in place? We then went through to the bar there were several tables which had been left with glasses on them. They were only removed when we sat at one of these tables, the table remained unwiped. The two staff on didn't come over to see if we wanted more drinks and didn't interact with other people who were hovering also intending to purchase drinks. I eventually took my chair and sat in front of the bar waiting for the staff to return from a patrol; neither asked if they could help so I shouted over. I believe this is indicative more of a lack of training in customer service than rudeness. Children from the wedding were becoming a nuisance by this point and were pretty much unchallenged by staff. They were running in and out, up and down stairs taking milk from the fridges and leaving plastic rings on the floor. They made enough noise to be heard on at least the first floor as the fire doors were help open by magnets. In our room we hoped for peace and quiet only to be left disappointed by music echoing over from the wedding - this finished just before midnight. The bed was comfortable and we slept well. The gym was lovely and quiet at 8am although the sauna hadn't quite heated up when we headed in there around 8.40ish. Breakfast was mostly tasty - the black pudding lacked any flavour - the scrambled eggs and hash browns were great. The tea was the wrong colour and tasted like very cheap teabags. There were bits of chips on the floor from the food service the night before.

- E' fantastico! Il personale era utile. La sala di Thurnham si trova in un ambiente tranquillo e bellissimo, e comprende un alloggio moderno e pulito. La palestra, la piscina e la sauna sono stati un bonus aggiuntivo con un alto livello di attenzione per mantenere un ambiente pulito e sicuro. Grazie per il grande soggiorno - verrà certamente quando possibile. : )

Abbiamo avuto un bel quattro giorni con amici al Mill. La nostra camera era spaziosa con un letto massiccio e molto comodo. Ci svegliamo al mattino al suono delle pecore sul campo vicino all'hotel. Il colazione era bella con personale amichevole e utile. La struttura è perfetta e abbiamo trovato una base ideale per visitare la zona locale.

Letti confortevoli. Servizi ricreativi molto buoni. Personale di ricezione brutto. Check-in molto frustrante. Avevamo un grande furgone non poteva uscire o entrare e dovevamo continuare a camminare per la ricezione per loro aprire la porta perché non rispondono alla linea terrestre. Il cibo era molto buono.