Scopri il tuo soggiorno a Dundee

Ho recentemente prenotato questo posto per il servizio funerale e il tè di mio padre, e mentre l'hotel stesso era bellissimo e la cena era eccellente, purtroppo ci sono stati problemi con il servizio bar che hanno messo un po' di abbattimento. L'hotel era bellissimo e la qualità della catering non poteva essere sbagliata, ma un membro del personale del bar, in particolare, si è sposato il giorno con la sua atteggiamento non professionale. Egli si rifiutò di servirmi perché ho cercato di comprare una bevanda per il mio nipote di vent'anni che ha presumibilmente sbagliato era sotto i 18 anni. Sebbene comprenda l'importanza di rispettare le restrizioni all'età, questo membro del personale è stato brutto e si è rifiutato di servirmi, per me stesso o per qualsiasi altro membro della mia famiglia, molto più di 18 anni. Questo è stato ritenuto inutile e disrespecto in un giorno così significativo per la nostra famiglia. Grazie a Dio, la gestione superiore ha intrapreso e risolto la questione, che apprezziamo molto, ma una tale esperienza deludente e evitabile in un luogo diversamente bello.

Siamo stati in una camera doppia, privata, condivisa, bagno condiviso. La stanza era pulita e spaziosa, con un letto confortevole e un radiatore di lavoro, potevamo regolare. Non c'era TV, ma buon WiFi nella stanza. Ci sono molte bagni nell'edificio, quindi non era nemmeno un problema, e sono sempre puliti e ben riforniti con la rulla di loo. La posizione è eccellente - nel centro di Dundee, e abbiamo visto la strada alta. La cucina era l'unica cosa fastidiosa: ci sono sempre 3 o 4 persone, qualunque sia il tempo in cui siamo entrati, e quasi sempre persone che vivono e lavorano all'ostello, piuttosto che ospiti. Ciò significava che cucinavano ”mangiare bene”, piuttosto che cose semplici che si aspettavano dai bagagli o dai viaggiatori, e che dovevamo lavarci le pannole, eccetera, prima di mangiare, se qualcuno li avesse bisogno. Erano studenti internazionali o persone anziane.Sarebbe meglio se il personale avesse la propria cucina, perché la cucina non è grande - c'è una caldaia, una microonde, un tostapane. Ci sono due forni e due cuochi, ciascuno con quattro forni. Ci sono segni di lavaggio, asciugatura e smaltimento, ma le scarpe di legno non sono ”secchi” con un asciugamano, quindi sono in assenza nei cavi. Se non possono fare una cucina separata per il personale, Suggerirei di aggiungere alcuni semplici apparecchi a una delle molte camere da letto, come una caldaia, un tostapane e una microonde, per almeno poter prendere il colazione rapidamente senza lavorare in modo brutto intorno a tutti in cucina.

A lovely building, and free on street parking, my room had a view of the sea. Its in a really quiet area of Dundee. The bed is really comfy, however some of the walls could do with a clean (coffee stains up them). Breakfast was massive (too big for me) and not really Scottish, no haggis, no black pudding compared to other Scottish breakfasts - I personally would prefer a smaller breakfast with better ingredients. Again the table clothes could do with a clean, tea stains on mine. Staff were friendly.

On checking in, we were listed as room only when it was B&B with an email to confirm this. We were allocated room 123 but found it already occupied when we got there, fortunately there was nobody in the room at the time. Reception were apologetic and gave us room 134, a further 2 flights of stairs for my arthritic knees to contend with. When I attempted to iron a shirt, the ironing board completely fell apart and I had to place the board across a chair - I reported it and a replacement was in the room after dinner. We then discovered the TV didn't work 'no signal' came on the screen. I informed Reception the next morning and was assured it would be fixed. Returning to our room after 4pm the TV still was not working and we phoned Reception who sent somebody up after about 20 mins. He was no more successful than us but reassured us that we could watch You Tube if we liked. He gave a ludicrous explanation that the aerial couldn't cope with the demands of all guests TVs and mobile phones. The next morning having washed my hair, I switched on the hair dryer which worked for about 5 seconds then stopped but made some alarming noises so I switched it off to avoid any potentially fatal mishap. On checking out, a half hearted apology was the best the Receptionist could offer. A letter of complaint to the Manager has gone unanswered after 10 days but I'm sure the adverse nature of this review will provoke a response.

È un vero gioiello, è il posto più meravigliosamente posizionato che abbia mai trovato dato che è sopra la stazione! Ed è vicino alla zona centrale e al bellissimo porto di Dundee, divertiti!

Well located close to the main attractions of the city, the hotel is nicely decorated and has a good ambiance. We stayed in a suite on the second floor right at the front/corner of the hotel looking to the train station and Discovery. The suite was very spacious and tastefully decorated with a separate seating area with TV, very large bathroom with double sinks and showers and a freestanding bathtub. The bedroom has a very comfy large bed and a sofa and wardrobe with mini bar etc. It was really nice but with a few things that took off the sheen - such as very creaky floorboards , a standing lamp and ceiling down light that was broken in the bedroom, and three which were broken in the sitting area (the entire ceiling lighting). It was a bit noisy facing onto the main road too but quieter overnight. The restaurant was lovely with delicious food and the bar was good too. All in all for the price paid it was great but staff (who are very friendly) should definitely make sure all lights are working in the rooms. They should nail down those creaky floorboards too!

Booked this hotel through “my hotel breaks.com” on a B&B basis. When we arrived the reception staff were very helpful at check-in and we had free parking for 24 hours. Room was big bright with en-suite and plenty of storage. There are enough portals for mobile phones and lights for reading. The bed was very comfortable and we both had a good nights sleep. We were able to have a coffee with biscuits first thing before going down stairs for breakfast. The breakfast room is light and airy and the breakfast food was lovely, staff were so helpful and attentive in the breakfast room and we both had plenty to eat before setting off for a day in Dundee and Broughty ferry. Thank you Queens Hotel we will be back 😀

A converted jute mill is the location for this fabulous hotel & suites. You are greeted by a great ambience and friendly staff. The suite was spacious and well-equipped. The kitchen area was spotless and certainly would enable one to cater for themselves. The bathroom, again spacious, had the best shower. A comfy bed gave a good night's sleep. Breakfast was a self service affair. The breakfast seating area was light and inviting. Food was tasty and constantly replenished, and the variety of hot drinks was impressive. It was a buffet style but fitted our leisurely approach to the day. The only fly in the ointment was the parking. There is very limited parking for the hotel (for which you would be charged £12.50) or a short walk away there is local authority run car park which at the pay and display you can pay to park -we paid £6.60, expertly explained by Holly at reception, it maybe needs to be made more clear on the website for clarity.