Scopri il tuo soggiorno a Crosthwaite

Perché è una stagione turistica, il prezzo è leggermente costoso, ma è ancora più economico di altri hotel vicino alle attrazioni turistiche.La stanza dell'hotel è buona e molto pulita.La piscina è buona, e la sauna, giocamo tutti i giorni. In particolare, si raccomanda il ristorante dell'hotel, particolarmente buono, il prezzo è coerente con altri ristoranti, il menu è diverso ogni giorno, e ci sono davvero cuochi che fanno, si consiglia di provare!

Chiunque adora il sapore di legno e di fuoco sarà qui nel cielo, tutto è cucinato sopra la griglia o preparato in fumo fuori. Fumo è il mio sapore preferito - ero nel cielo. L'hotel era immacolato, le camere sono molto pulite e il bar / ristorante è ancora in decorazione Xmas. Hanno bevuto le loro ali, così siamo andati direttamente al bar per iniziare sulla birra. I menu sono grandi , c'è così tanto da scegliere. Purtroppo le nostre prime scelte sono state vendute dopo l'urgenza del nuovo anno, ma non poteva essere aiutato. Ciò che abbiamo scelto è stato davvero delizioso. Il vino era molto prezzi e abbondante da scegliere in tutte le fasce di prezzo. Il servizio era lento ma è stato qualche giorno per il nuovo anno e il personale era sottile sul terreno a causa delle rotte di lavoro xmas ..... capito. - È un posto di fuga, i prezzi sono buoni, il cibo è estremamente confortevole e il tè del pomeriggio che è stato fumato è destinato a morire. Grazie a tutti.

We had a wonderful stay at the Gilpin Hotel and Lake House. We had booked a junior suite which came with its own hot tub in a little garden area. Positives - The biggest plus of the Gilpin is its staff. After three nights it felt like we had made friends with so many of the people who worked there. Firstly there's Lorraine who welcomed us at the front desk. She was a pleasure to deal with and, upon raising an issue with her, she was diligent in arranging for those issues to be addressed with the relevant staff. Also, two of the waiting staff we wanted to specifically call out are Grace and Caroline- both of them struck the perfect balance of fun and friendly mixed with the formalities you would expect of a 5* hotel. And lastly, to the spa Olivia did a great job in all of the treatments we had. Other notable mentions: Charnice and Laura. - The decor feels luxurious and very relaxing. Very suitable for the festive season. - There are two restaurants, Source and Spice. My fiancé and I are quite fussy so we mainly ate at Spice but we really enjoyed the food there. - The hotel is situated in a beautiful part of the country. I won't put it as a negative but I would say the hotel is most suited to those that can drive. It doesn't have easy access to nearby towns or walk paths unless you can drive.  - After raising said issues earlier, the staff were very proactive in remedying the situation remediating the situation with us. It was nice because rather than wait for a complaint about anything in particular you can tell they just want to show goodwill proactively. A fantastic customer service experience in that regard.  Negatives - On the aforementioned issues, I will say the front of house staff such as Lorraine did a fantastic job of listening to our comments and delegating to the appropriate team for action. I will say however, the team responsible (cleaners) for addressing said concerns did not address the issue at hand in an adequate way on first attempt. I will note the front of house team could not have been more understanding and the issue was ultimately resolved. - Inconsistent table service at times, particularly in Spice, one of the mornings we had breakfast and in the lounge area. - Due to where the Source dining room and kitchen is in relation to the lounge, it could sometimes feel like you were interrupting the service staff when you had to walk through the service area. This is a fairly minor point but just worth mentioning. Overall - We would recommend people consider the Gilpin as a holiday destination, especially if you are looking to relax. We have enjoyed it as a festive getaway. We wouldn't describe it as seamless an experience as some other 5* hotels we have been in but there is an overall sense of warmth and friendliness which is not always the case in very formal establishments, and the staff have overall been the greatest pleasure to get to know.

Sono appena tornato dopo aver trascorso qualche giorno qui per il mio compleanno con mio marito. Questo hotel è bellissimo, tranquillo e tranquillo, attualmente in corso di massicce riparazioni, perché alcune aree sono 'cansate' ma il nostro soggiorno è stato meraviglioso e non molto disturbato. Non possiamo fare abbastanza e siamo amici. Abbiamo entrambi ricaricati, usato il bagno e abbiamo avuto il trattamento che amava solo sedersi in sala da pranzo con il drink e il mio libro, mentre prendiamo in vista, anche in ottobre. L'hotel sarà ancora più magnifico una volta completato tutti i lavori, in attesa di rivedere.

We'd been really looking forward to our stay, which was a treat from my husband for my birthday. Both of us had visited before but not since it was re-styled and we had picked Linthwaite so that we could try another Michelin-starred restaurant at the Henrock restaurant there. Sadly, although the hotel itself is lovely, and some of the staff were excellent, several things really let it down. On arrival we noticed a small sign stating 'reception' pointing to the left that was attached to the right-hand door of a set of double doors, so we assumed we needed to go through the left hand door. As we opened it, rather than a hello, or can I help, someone just barked at us that 'reception's that way'. Check-in was then slightly odd as we were told we'd be shown around the hotel, which would've been a nice touch had one of the two staff attending to us thought to offer to take our bags to our room or to keep them at reception whilst we were shown round. Instead, we had to keep hold of them which then meant the staff member showing us round kept saying 'you've got your bags with you so I won't show you this, can't show you that' etc, rendering the 'tour' pointless. Once we had settled into our room we went for a drink at the bar. No-one was behind the bar when we walked in so we were just stood at the bar looking at what was on offer and discussing what we might order. After around 1 minute, the barman walk led in and again, no hello, welcome, or what can I get you etc, just 'sit down please' . We were puzzled and my husband said 'could we have a drink' and the barman repeated again 'sit down please'. When we said we'd like to sit at the bar, he seemed annoyed. No other customers were around. The food at the Henrock restaurant was really good - we had the tasting menu and the service broadly good too, but twice during the meal we had to wait long enough for something that we said to each other 'they must've forgotten...' We also had an incident later in the evening where we were trying to get out to the outdoor seating area. We had seen another couple struggle with the door earlier. After several attemots, eventually I opened the door but had to use such force I injured my hand as it caught between the handle and frame. My fingers are still swollen a day later and it's sore to grip anything. It really shouldn't be this difficult for guests to access the outside tables, especially as the door in question is a fire exit. Finally, we were told on arrival that our breakfast would be at 9am. In all honesty, I couldn't remember for sure if they had contacted me and asked us to choose a time in advance or if 9am was dictated to us, but in any case, since we made the hotel booking, a work commitment came up for my husband that meant 9am would be too late, so we asked at reception after dinner whether we could change it to 8am. Without even checking any records, we were told no as the hotel was fully booked. Not 'i'll see what i can do' or 'I'm sorry but...', jus

In primo luogo, è necessario lodare il design di questo piccolo hotel, molto con un senso di design, nella posizione del lago nella zona del lago, molto tranquillo, il giardino è molto delicato, andare al lago vicino per circa venti minuti, ed è anche molto conveniente. Devo prenotare la cena, non c'è ancora nero alle dieci e mezza, puoi andare al centro della città per cena.C'è un parcheggio gratuito, questo è davvero bello.

Although the hotel is just off the main road into Kendal, it is very quiet, and we had a room in the front. We had a very good welcome at reception. As it was a special occasion we had booked the junior suite on the second floor. There was a convenient lift and the room was nearby. The room itself was clean and tidy with all the usual amenities. It did require a bit of TLC to the paintwork, but we were subsequently told work is due to start at the hotel now out of season is here. The bathroom had a bath and large shower and was very clean. There was a nice environmental touch of soap and body wash bars in small bags, and locally produced. Breakfast was cooked to order, well presented and very tasty. I can definitely recommend the kipper. There was a varied evening meal menu and that was top notch. The bar was well stocked and there was an excellent lounge area to relax in at the end of your meal. We found all staff excellent with nothing too much trouble. Helen, the manager runs a very good establishment. We would certainly visit again.

An absolute gem of a B and B! Well placed for touring the Lake District. Susan and Glenn made us feel very welcome, and even offered us coffee and a mince pie on arrival. They also gave me a card on my birthday! Room 3 (Victorian Suite) was fabulous with a spacious bedroom and king-size four poster bed. The dressing room was a most useful space, and the bathroom was large and well fitted. The decor throughout the house was elegant and tasteful. The Christmas decorations, twinkling fairy lights and candles enhanced the overall ambience. The breakfasts were served in the attractive dining room, with linen tablecloths and fine china. They were plentiful and very tasty with a comprehensive choice. We enjoyed sitting in the lounge on one evening, chatting to other residents. We'll certainly return in the summer, so we can take advantage of the attractive garden. Thank you, Susann and Glenn for a most enjoyable stay.