Scopri il tuo soggiorno a Colchester

Avevo una cerimonia di laurea, questo hotel era perfetto perché aveva una grande posizione. A pochi minuti a piedi dal campus dell'Università di Essex. La stanza era senza spot e molto confortevole, quindi ho avuto un bel sonno.

La prima cosa che ho notato è stato l'eccellente servizio amichevole al conteggio frontale, che si è continuato a colazione la mattina dopo, che era molto bello - era un colazione di stile menu dove si ordina un colazione che si desidera. Il colazione con salmone ha avuto un piccolo supplemento. La stanza era in gran parte buona, anche se ci erano delle tinture sul letto. L'inclusione delle penderie è stata un bel toccamento, perché è sulla strada principale - mi piace il rumore della città, ma ho finito usando loro per bloccare il rumore del fan (non c'è aria condizionata). Il bagno aveva un bel bagno, anche se notammo che il tappo freddo era caldo per un po' prima che si raffreddasse. Il soggiorno è stato in generale buono, ma con molti hotel disponibili a Colchester non sarebbe la mia prima scelta di tornare.

Absolutely loved the room, bathroom was gorgeous, big tv, bed was comfy, AC was great and even had a fridge The toilet seat didn't fit the toilet correctly, mentioned it to reception who said they will look into it The shower was amazing, in fact I didn't want to get out of it. We went down for dinner on the Saturday night and this is where it let us down a bit. The food was lovely however when I went up to the bar to order the lady both times looked at her watch and said that the kitchen closes at 8.30pm. I went up both times way before them. To be honest I felt like I was an inconvenience. There was a party on and it felt like we wasn't as important as them so felt a bit uncomfortable. Breakfast the next morning was fantastic- plenty of choice. Left feeling full up. Didn't use the leisure facilities but did go for a look, gym looked good as did the pool (Pity there wasn't a jacuzzi but not a deal breaker). Plan on returning so will use the pool and gym then.

How delightful to be given an upgrade to a suite. Having checked in it was off for an evening with many old friends. On returning sometime after 10.30 we thought ordering from the late night room service menu would be a good idea. The gentleman who answered the phone went off to check with the kitchen as to which options were available, a curious event in itself. On calling us back we were told that not a single food option was available other than some cheese for sandwiches which ”wouldn't come up nice” whatever that may mean. We were offered the choice of buying packets of crisps from the bar or ordering food elsewhere that they would accept at reception for us to collect. What an absolute joke, amateur hour hospitality at it's appalling worst and at a premium price point too. Whether the fault lies with poor recruitment, training, supervision, management or all four is a question that needs answering before anybody reading this review considers staying in this venue. So now it's morning, the temperature in our room is unpleasantly cool. No problem, we turn on the heat pump. It's great at moving air but no heat is to be had, it's cold in here and now we're both sick of the place and just want to leave. The instructions for the heating are badly photocopied and somebody has used the paper to make notes on but nobody has spotted that either. Its nice and warm in the rest of the suite though so we prepare for the day in there. Mustn't forget that we've already struggled twice this morning with the toilet that flushes continuously until you push the buttons in the special way that stops it. The staff told us to do this last night. Ok if you know you have this problem why not do something about it and repair or replace the worn or faulty parts? I've genuinely enjoyed much better standards in the humble Travelodge. Greyfriars from where I sit right is just a poor joke. Breakfast was good, our suite was beautiful, in fact the whole hotel is beautiful. But when you go to bed hungry and wake up cold these things lose their charm

Party of 6 staying in 2 twins and a double. Thank you to Ricardo and team for hosting the dinner and entertainment, a great venue with well organised friendly staff. Superb performance by Mark Summers as Elvis. There is the option of booking ground floor accommodation in the annex if stairs are a problem. Thank you.