Scopri il tuo soggiorno a Cirencester

Grand Hotel in bella posizione - hanno soggiornato poche volte e l'amore - purtroppo questa volta è stato lasciato in deficit di personale - la mia camera non è stata pulita o nessuna biancheria fresca e prodotti sono stati sostituiti . Il servizio di ricezione non c'era nessuno - la chiave della mia carta per la stanza non funzionava - doveva tornare due volte a sostituire e aspettare a lungo in entrambe le occasioni, come nessuno alla ricezione - ha rovinato il mio soggiorno, questa volta.

Originally chosen for being in walking distance from the centre of Cirencester, as well as good reviews. It was a time of torrential rain in the local area, but the warm welcome we received and the excellent level of hospitality and friendliness experienced throughout our stay made all the difference. An historic building with steep narrow stairs to some of the upper floor rooms, it suffered from some unfortunate water leaks during our stay, but the staff kept smiling and looking after everyone despite the problems. Outstanding level of service. The breakfasts were amazing and the evening meal was top quality. We will certainly re-book if we are in the area again.

I went to the restaurant with a friend. Ordered a ribeye steak. I ate about quarter of my steak before I realised it was inedible. Full of gristle. I told the waitress who eventually sent a male college. I have no idea if he was a manager. He looked at my steak and apologised and said he agreed it was unacceptable. I told him I did not want another steak. He told me he would adjust the bill. When we got our bill it was for the full price. I asked the waitress to get it adjusted. She returned with a new bill showing a 10% locals discount. Really is that it? You add your service and then only give me a tiny discount. The waitress just looked at me. I did not want to make a scene in front of my friend so paid and left. My advice would be avoid this over priced badly staffed and run hotel. They have no interest in customer service. We were ignored on arrival and had to wait to be seated even though at least 3 staff members saw us they all ignored us.

My wife and I stayed in the Delux Room for two nights. Ann and David were very accomodating with our travel arrangements and we had a lovely stay. The Inn is ideally located for an easy walk in Cirencester centre and made a great location for exploring other parts of the Cotswolds. Thorougky recommend staying here.

Vorrei ringraziare il personale dell'Hotel Stratton House per aver fatto la nostra riunione familiare un'occasione così piacevole. Le camere erano molto confortevoli e il cibo molto piacevole. Una menzione speciale deve andare a Jack che ha fatto del divertimento. Ha affrontato il nostro gruppo di 9 e le nostre richieste individuali con professionalità e senso di umorismo.