Scopri il tuo soggiorno a Burwardsley

Stayed one night at the Pheasant on a midweek break. It turned out that we arrived on the first snowy day of the year. If anything, the snow added to the already considerable charm of the old inn, nestled in a fold of the Peckforton hills. We were greeted by the hardworking and personable Alisha, who looked after us brilliantly during our stay. We were quickly checked in and directed to our room in the old barn. The room was very comfortable and wonderfully warm, which was welcome, given that the external temperatures were hovering around zero. Standards of housekeeping are impeccable at the Pheasant. The bedroom and bathroom were extremely clean and appeared to have been refurbished relatively recently. The double bed was very comfortable and sleep quality was good. Tea and coffee making facilities were provided. The bathroom was equipped with high quality toiletries. Drinks and dinner at the inn made for a highly enjoyable evening. The food is high-end gastropub and was appreciated by both of us. Breakfast the following day consisted of a wide choice of cereals and juices. There was also an extensive cooked menu. The “full English” was excellent. The stay flew by, and we were sorry to leave. It certainly won’t, however, be our last visit. This wonderful old inn offers visitors the finest traditional British hospitality. It is comfortable, informal and welcoming. The staff are outstanding. Recommended in the highest possible terms.

I visited the day spa recently with a friend and must say the spa is 5*. It’s really excellent. Decided to come back with my husband for one of their spa stay packages. The spa was again excellent. The hotel was pleasant but extremely corporate and it felt like regular guests were a bit of an afterthought. We were in one of the courtyard rooms. I agree with the previous review that this feels a bit ‘travelodge’. We were lucky with the weather and we were only there one night, but it would have been a pain if it was raining. There were several very large corporate events going on during our stay. They seem to get priority over the hotel. We stayed on a Wednesday and had wanted to do the Vines restaurant tasting menu but were told it was only open at the weekends. However there were people on there dining so I guess they set it aside for the lucrative corporate guests. We were also looking forward to a pre dinner drink in Goldies bar but this was also closed for a private event. The meal in the ‘brasserie’ is actually in the main breakfast room. I know hotels often use the same dining area for various meals, but this felt like eating dinner in the breakfast room rather than when having breakfast feeling as if you’re in the dining room. You have to walk past lots of tables made up with tea cups etc for the next morning, the lights were off over those tables and over the breakfast serving area as you walk through. It’s really odd. Also as so much of the hotel was taken over by corporate events, the dining area and the lobby bar were virtually empty and therefore there was no buzz or atmosphere. It felt a bit ‘canteen’. The food however was surprisingly good. It’s a shame as it could have been a lovely meal but it just felt odd eating it in quite a vast, empty room. The hotel Leisure Club was also a bit disappointing. Locals clearly use this as a gym. We had the spa booked for the following morning so were looking forward to relaxing in the hotel pool area on the afternoon of our arrival. But the hydro pool was out of order, the pool was being used for lengths and there weren’t any sun loungers to sit and relax, just some tables and chairs. We didn’t stay long. Overall, the spa is very good but I wouldn’t stay in the hotel again. The beds were comfy, staff were great and everything was very clean. But it is expensive for feeling like a bit of an inconvenient add on and the luxury isn’t there for general guests. It would be great for a corporate event though!

Ho avuto la più piacevole esperienza di cena nel vostro ristorante, grazie al servizio di tavola eccezionale di Connor! Dalla mia parte, mi ha salutato con un sorriso caldo e mi ha fatto sentire a casa. Per tutto il pasto, era attento, sapiente, e andò oltre e oltre per assicurare che le mie esigenze fossero soddisfatte; le sue raccomandazioni erano a posto, e mi sorprense persino con un dolce complimentato che era semplicemente divino! Il professionalismo e l'amicizia di Connor mi hanno davvero sollevato la serata. Non posso aspettare di tornare e godere del suo servizio impeccabile di nuovo. Kudos a Connor e tutto il personale per creare una memorabile esperienza di cena!