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Reception e personale, autobus, ecc. Erano molto utili, benvenuti e amichevoli. Hotel molto pulito, menu a basso consumo, ma cibo carino. autobus fantastico. Nessun altro attrezzatura. Il bar aspettava la consegna di un progetto e una bottiglia di birra per tre giorni, quindi dovevamo andare da qualche altra parte per bere. Abbiamo prenotato un check-out tardivo e siamo svegliati da casalinghe precoce, spiegando che abbiamo svegliato un check-out tardivo, ma siamo svegliati di nuovo da una telefonata dalla ricezione chiedendoci di lasciare una stanza vacante, Mi ha portato a andare alla ricezione con la prova alla quale la donna ha risposto: ”Oh, deve essere su un altro server” ??????? Perché non è stato controllato allora? completamente disorganizzato. Ho passato il tempo che ho pagato per il controllo tardivo provando che l'avrei pagato??????? Non scusate! Molto deluso. Non hanno quindi bevuto né spiegato perché l'avrebbero lasciato uscire se, come hanno detto, l'hotel era ”prenotato” quel fine settimana, così avrebbero dovuto assicurarsi di avere scorte e assolutamente nessuna considerazione per quello che avrei prenotato e pagato! Il personale di terra si è sentito molto dispiaciuto perché la gestione dovrebbe assumersi la responsabilità di queste questioni invece di lasciare che il personale dell'hotel sia gravato da errori di gestione! Molto scarso con informazioni sbagliate e non molto buone competenze di gestione e pianificazione per I loro visitatori rimangono!

Booked this accommodation to stay in following a late flight into Bristol airport. We arrived at 01.00 the instructions for finding the accommodation and our room were easy to follow. The room was comfortable and warm as were the 2 single beds. The room is not somewhere I would stay for longer than 1 or 2 nights as there was no hanging or wardrobe space. Shower was good and the usual toiletries and towels were to hand, including flannels which makes life easier when you are packing again. We would certainly stay there again either before or after an early morning flight from the airport. Most importantly the goat is friendly

I really don't like leaving negative reviews about a property, if I don't like somewhere I don't usually leave a review unless I think that other travellers should be warned about a property, the Parsonage falls into that group. I had seen lots of 5* reviews which waxed lyrical about the Parsonage and I was really looking forward to staying. The first problem was that I couldn't find it. I'd had an email telling me that reception was between 4pm and 8pm, no mention of problems finding it. It would have been helpful to have given directions at that point. After several attempts driving up and down I phoned them and got directions. The next challenge was the driveway, an unmade road which was in an awful state. I was really worried about damage to my car. That said I got there, parking is a bit tight. That said the house looks really impressive and has gorgeous views. When the door opened I got a smell of dampness, which progressed in my room into a strong smell of dampness...I emptied a tin of lynx into the air to try to deal with it. To be fair, the bed was comfortable but the pillows absolutely awful. I was also a bit surprised at the size of the TV, it was a large room the TV was tiny. The ensuite whilst clean was dated and bore no relation to the age of the house Rooms in the Parsonage don't have locks on the doors, it has 3 lettable rooms. They also don't have bolts on the doors, that includes the bathroom....I can handle no lock, but no bolt!!! I was disappointed that the WiFi didn't work, my biggest concern was a lack of fire safety. This is a big old house, run as a commercial B& B, with lots of soft furnishings. There are no smoke detectors, there is nothing in the bedrooms which give any advice about fire evacuation procedures. My room had a lobby to it with a fire extinguisher in it. The extinguisher had no evidence of being maintained and more worrying was of a type which I understand is not appropriate for use, on health grounds, in residential property. I then discovered that one of the bedside lamps had the cable extended by joining two cables together, the PAT test sticker said 2005! Breakfast was OK, it was well cooked, not a particularly substantial full English,.cheap sausage but the bacon was OK. I must confess that I don't understand all the other reviews saying how wonderful it is, in my view it's very average...not unpleasant but certainly not exceptional I personally will not be returning