Scopri il tuo soggiorno a Braunstone Town

Cominciamo con il dire che il personale ce la mette tutta. Da Andy alla reception che si è prodigata nel portarci gli asciugamani puliti e tutto l'occorrente a fronte di un errore e la nostra camera non è stata pulita. Anche Hope la collega in Training alla reception ce la mette tutta così come il personale del ristorante per la fantastica colazione sempre fresca e con moltissima scelta. Fin qui la consueta qualità Hilton. Purtroppo sono le camere (pur avendo ottenuto una Deluxe) che risentono dell'età. La camera per carità, aveva tutto ciò che serve. Tv grande, accessori per tea e caffè, 2 letti queen, prese per attacco devices,ecc. Si vede però che l'hotel è Datato. Non dispone dell'accesso senza chiave (comodissima app Hilton per i membri) ad esempio. Questo il motivo per una stella in meno.

Non c'era nessuna denuncia, tutto era come si aspettava, anche se non c'era una caldaia nella stanza.

Myself and my family had an amazing time - the portions of the Christmas meal were so big and so tasty I was surprised at how generous the servings were!! The service was spot on and very professional. The kids got beautifully wrapped presents which they were so happy with - a super friendly Santa Claus went round to meet and greet all tables and the kids were so happy - the tables were personalised with named table settings which was a lovely special touch - there was a lovely kids play area- the staff were super friendly and couldn't do enough for us to make us comfortable and if we needed anything extra they sorted out for us immediately. Well done to all the Winstanley team you are all amazing!!!! Thank you so much - our Christmas was stress free with no stress making Christmas dinner and the kids all had a fab time and all my family were impressed 💕 This is the first time we have decided to have Christmas dinner out and we were not disappointed it was fab, great atmosphere, music and decorations overall perfect experience. Massive thank you to all the amazing team once again at Winstanley House ♡

Only one towel was available not the most hygiene of rooms. Location is great

Bel posto e posizione. Ci vediamo la prossima volta. Amo il personale che sono molto amichevoli. Camere molto belle Ambiente piacevole vicino a un centro commerciale dove si dispone di ristoranti diversi.

The hotel was nice and clean rooms were OK sofa bed was like sleeping on concrete breakfast was OK could of done with a bit more breakfast items

We were travelling as a band, group of 6. Had travelled from Glasgow to Nottingham the previous day to play a gig, then onto Leicester and London. The owner had phoned the previous day to inform us that there was a problem with one of the rooms, seemed very polite and apologetic and would organise accommodation elsewhere for 2 of our group. We were fine with this. However, upon arrival we were informed by the guy managing the place currently (as the owner was out with some health related issues) that we all had rooms there. The rooms were open and keys were in the drawers. We went upstairs and only the 3 bed room was made up and another guest was still staying in one of the rooms and was out at work so we wouldn't get that room until later. Our group all hung out in the 3 bed waiting on the other room being made up. The ”manager” stood at the door of the room for over an hour talking nonsense and sharing details that no-one needed to hear instead of making up the other room. The worst possible scenario when you've just travelled 6+ hours and played a gig the previous night. The ”manager” took 2 of our party into the 2 bed room to get it made up (no reason for this, just wanted to talk more nonsense). The 2 bed room had obvious signs of water damage (most likely the room the owner had phoned the previous day about). Brown damp spot on the ceiling in the corner of the room, the wallpaper peeling off the wall and the room smelled awful. Previous guests things were still in the drawers. One of the beds in this room got made up in that time and he had to leave to get another sheet, never came back. Our group decided to just get out of the place for the time being. We arrived back later to pick up our gear to go soundcheck at the venue down the road and the rest of the rooms had been made up. We returned later that night and couldn't get in the front door so we phoned the number asking to call for access. This was the owners number I had spoke with the day before and he sounded genuinely surprised that we hadn't been given the access code. We got in and went upstairs before going to bed, on of the boys flipped his pillow and found what appeared to be blood stains on the pillowcase. We all slept on top of the duvets that night in our clothes because we didn't trust that anything was clean and got up early the next morning to leave as soon as possible to head for London. We had booked the breakfast in advance but we didn't want to chance that either knowing what state the rooms were in. Overall, an unpleasant and uncomfortable stay. Would not book again given this experience and anyone looking to I would hesitate until the owner manages to sort out the problems with staff and the condition of the place. It's a shame because I'm not sure the owner actually knows how the place is currently being run.

Non c'è modo in cui nessuno possa dare praticamente Glenfield Lodge 5* e sono sicuro che i proprietari non si sforzano neanche per questo. E' meno di un chilometro dal centro della città e è fondamentale - è usato principalmente da aziende per ospitare lavoratori di costruzione durante la settimana. La stanza aveva una TV di base, caldaia e bagno. Il bagno e il bagno (sia molto pulito che funzionale) erano alla fine del passaggio. L'edificio è stanco internamente. Non c'è dubbio. E' un posto per dormire, ma - ecco il resto. Il signore in servizio era gentile, amichevole e approfondito. Anche se ci tenevamo solo per una notte, ci facevamo molto bene. Le letti e le letti erano puliti e molto comodi. Per nostra sorpresa, era molto tranquillo. Non ci sono stati i notiziari dei weekend o i residenti sono molto considerati. E ora la cosa più grande - £37 per una camera gemella prenotato solo pochi giorni prima.