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Il palazzo meraviglioso in buona zona

Beautiful hotel located in centre of Bromley. Easy access via remote key 🔑 to both hotel and room! Lovely touch with GHD hairdryer and straightener! Only downside is the parking is a walk away in a public carpark .. late night returning to hotel solo would be a concern! Fabulous restaurant/bar attached is Dorothy and Waller unfortunately breakfast not available Monday/Tuesday

Friendly staff & central location. Parking included, that is where the 1* star ends. Room 4 deeply unpleasant with the smell of smoke. All windows open upon arrival, clearly trying to air the room. Several deep cleans would be ambitious to get rid of the smell. Waking up throughout the night feeling sick from it. Good job I had my asthma inhaler with me. My wife and I only had one tea mug between us and one glass to share for water. The kettle we didn't use until the morning when I flicked the lid there was brown flakes inside. Rinsed it a few times, made a cup and decided to leave it. No bin provided in the room. Upon arrival there was only half a toilet roll provided. So one of us had to wait. Signage- in case of fire please leave immediately notified if the alarm sounds its a continuous sound. There is NO building/evacuation map on the internal door as there should be legally, in any guest room of where the assembly point is . Not sure if the door to the room was a fire rated door. Was too light and may cause a fire to spread quicker. Smoke alarm in room. With the smell of smoke in this room I question if its connected. Bed was soft. Too soft, poor sleep. We were visiting friends out in Bromley for a birthday & all we wanted was a room that was clean and had the basics, enough toilet roll, a cup and glass each, clean kettle and bin. This hotel has heaps of great potential and staff are friendly. All it needs is the basics. Get rid of the 1980s duvet too! The rest of the decor. OK Chose to eat out for breakfast as felt not clean enough and just wanted to leave. Hope the hotel can resolve all of the above would love them to succeed.

I loved everything about my time at this hostel, so many huge common spaces to relax in, the bed was fantastic, the ensuite bathroom was fantastic, the additional facilities were fantastic and of course the people were fantastic!! Everything was chef's kiss 🤌 I never ever write reviews, but this hostel is totally worth one! 100% will rebook here if I visit London again :)

Ok location great Non era la più pulita Ma era abbastanza bello Resteresti ancora

Stayed in the one-room apartment for about one week. The hotel is located in a residential area with a quiet and neat neighbourhood. Free on-site parking is available. Train station is a long 15-20min walk from the hotel. There was no lift access, but the staff was ready to help during service hours. The interior of the apartment was simple and relatively clean, though some shelves and cupboards were a bit dusty. The bedroom was small and had no wardrobe, only an open hanger-frame for garments. The mattress was a bit saggy and there were only 2 small pillows. There was no air-conditioning, but only a big fan which made a loud whirring noise when on. The heater-panels were too far from the sitting area... I doubt if the heating would be sufficient during winter. The full kitchen was useful, but got only one small pot and one pan for any cooking. Plates and bowls were not enough for 3 adults, and I had to wash them all for a second course during the meal. Steak knives were not sharp enough for steaks! The washer had no dryer, so we had to hang the clothes around the room. Housekeeping was not done everyday... depends on the length of your stay. So much for the unsatisfactory bits. The nice bits were: The location felt safe and quiet. The staff were friendly, Check-in and out was easy and fast. Luckily during our stay, all the electrical appliances functioned well. There's a communal breakfast area, with all-you-can-eat stuff like bread, butter, jam, juices, milk, fruits, cereal, cookies, tea and coffee. These are available the whole day till staff go off at about 9pm. There is a laundry room for those staying in studios, and the machines and detergent are provided free of charge.

This is our second time staying here. Very convenient for the station and travel to central London. Our room was a double at the front. It’s was very nice, spotless clean, comfortable mattress and excellent bedding. Lovely bathroom with all toiletries. Just a few little negatives for me - there is no hairdryer which was a bit of a pain. The curtains were just a little bit short on width and with the Xmas lights outside are window and facing to the main street made the room lighter. These things wouldn’t stop me from staying here again- I definitely recommend it.

l'hotel era vicino alla stazione di Thornton Heath e al ristorante pizzeria (il mio preferito), che è una buona posizione a soli 15 minuti di treno dalla stazione di Victoria. Il personale è molto professionale e gentile. Mi trattano come un amico. L'ho provato lo consiglio 👍