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Delusione

We just got back from our stay at the Ki Space Hotel. If you're looking for a fun and unique stay near Disney, the Ki Space Hotel is the way to go! Their robots were seriously amazing. These little guys are everywhere. They clean the floors, serve drinks, and even handle room service. It felt like being in a sci-fi movie! But the “human” staff was great too. They spoke Spanish, which was such a nice touch for our family. It made everything feel so much more welcoming.

Esperienza molto positiva per questo hotel, lo consiglio. Posizione comoda per andare a Disneyland con l'autobus 2231 che arriva molto vicino all'hotel (fermata a 2 minuti) e che serve la stazione Disney (tragitto 10/15 minuti). Attenzione, questo non è un bus navetta, è un autobus urbano, quindi a pagamento (2,5€) Hotel pulito, personale gentile. Concept molto carino e atmosfera familiare. Il frigorifero e il forno a microonde in comune sono un vantaggio per un soggiorno in famiglia in un'atmosfera rilassata e pratica. Locale piccolo ma funzionale e ben arredato, ripostiglio operativo. Spesso buoni prezzi per questo hotel. Hotel sicuro e atmosfera familiare raccomando

We stayed here before going to Disney Paris which was nearby. Unfortunately, I would not recommend it since both the service and room were not adequate for families. After a long drive here we expected as ticked in our booking for a cot to be in the room for the baby, however this was confirmed as not completed by the very rude check-in assistant. I said I was not happy since it was late and we had requested this in advance so there is no language barrier, it is a tick box on Holiday Inn booking. We paid 160 euros for the room so I expect this to be setup as requested rather than having to remind people to do a basic job. The check-in assitant bought the cot to the room about 30 minutes later but with no bedding, when he returned it was an adult size duvet, no cover for the cot mattress and no sheets. This is not appropriate for a baby, who should not have a duvet under the age of 12 months. I told him I was not pleased I had to make the bed myself since it is a hotel not self-catering accommodation, he did not care and left. I booked this room because I was sure there was a fridge, however there was not, we were told there ice machine had been broken for 3 months in this hotel which was not great. In addition there were a lot of insects and bugs in the room, which is strange since we stayed in self-catering centre parcs in the country the day after for a week and did not see this many bugs, so they're doing something wrong. Other points to note parking is free and there were plenty of spaces. The buffet breakfast was OK if you like croissants. The room was very overpriced and I would recommend you try a different hotel chain or centre parcs down the road which was fab. I would not return here, they need to reduce the price to below centre parcs which is were the service and quality is.

Abbiamo soggiornato qui la 1' e l'ultima notte della nostra vacanza a disneyland (le altre notti eravamo al Santa Fe) hotel comodo pulito vicino a disneyland a pochi minuti di auto o bus. Colazione abbondante con salato e dolce. Camere ampie e silenziose. A fianco all hotel c'è un ristorante Buffalo Grill, comodissimo!