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We loved Chalet Christine. We had a room on the top floor that had sweeping views across Tailloires and the lake. The accommodation has only 5 rooms and we chose the area so that we wouldn't be in the hustle and bustle of Annecy. We were greeted by Eva, who recommended restaurants and booked them for us. Each venue was fabulous. Breakfast was part of the accommodation deal and typically French and beautiful. Downstairs, the pool and spa were fantastic, and the sunbeds on the lawn were soothing after a big day out and about exploring. The only thing that I would like to see changed is to have the shower head hung on the wall rather than hand-held. We had the perfect stay in the perfect location.

Arrivata alle 18:30, nessuno ci accoglie. Un numero da chiamare per recuperare il codice e la chiave . Si può capire perché siamo in basso stagione ma sarebbe stato bene di essere avvisati. Inoltre, abbiamo avuto l’hotel per noi solo! Camera pulita ma stato davvero medio (matrazzi morbidi, mosquiti nella camera da bagno) Colazione corretta (vite e pane fresco ) ... per 14,50€ Il quadro è bello e la vista sul lago è bella. Quindi non è terribile per una notte ma per il prezzo (160€ con colazione ) si sarebbe potuto sperare di meglio .

We have recently visited the BB hotel and to summarise, were a little disappointed with our stay. Upon check-in, we were greeted by a queue of 6 people ahead of us with only one member of staff taking care of customers, not an ideal start to the five star experience. Once we checked into our room, the room itself was very new and stylish, clean and tidy with amazing views of the lake, the bed and bathrooms are also brilliant. The pool has an exquisite lakeside location. Sadly from here, we were a little frustrated with the running of the hotel. Small things like bike hire being €60 per person per day… this is a 5* hotel.. this didn’t sit well with us, we spent over €300 on bike hire in the duration of our stay…. Couldn’t some bikes be included? Future guests should note that there aren’t any taxis or Ubers here, it’s also way too far to walk into Annecy. If you don’t bring your own, or hire a bike, I’m afraid you are stranded at this hotel unless you drive. Two paddleboards are available for hire, but again, for €20 per hour when they can be rented for half the price down the lane by the lake side. Embarrassing, profiteering from your paying guests! Could free use of these board be a perk of staying at this hotel?! Security and access was also a little worrying, although Annecy is a lovely place, most nights we walked from the lake path right to our hotel room door without actually seeing a single other person or member of staff. There seems to be a security gate however, during our 4 night stay we didn’t see it closed once. Lake access can also be challenging - a private pontoon is advertised however this was commonly occupied by young locals surrounded by bottles of wine. Again, not really the 5 star experience we’d hoped for conveyed by images on the website. Instead, we were lay on grass by a busy cycle path with locals and other holiday makers from surrounding areas. Overall, the location was great and we will visit annecy again, sadly, not the Black Bass Hotel.