Scopri il tuo soggiorno a Charbonnieres-les-Bains

Questo hotel dice di essere 5 stelle, è uno dei peggiori che abbia mai soggiornato. Dice di avere un ristorante Michelin stella, ma è stato chiuso il martedì sera che ci siamo fermati. Non è stato offerto cibo alternativo, solo servizio in camera di salmone freddo. Il dipartimento frontale era inutile, non potevano raccomandare nulla nel villaggio locale, fortunatamente abbiamo trovato un bellissimo italiano.Il Wi-Fi è lento e continua a cadere, il condizionamento non funzionava, la stanza era sporca (vedi foto). Il parcheggio è a più di 400 metri, tutto questo per €250 per notte, per il suo piccolo, non mi sorprende che l'hotel fosse vuoto, abbiamo viaggiato da un 5 Star Hotel a St Tropez e siamo stati orribili con questo hotel, È assolutamente insufficiente e non si sente amichevole. Solo metà dei sockets elettrici lavorano nella stanza, la porta accanto è un treno alto, ti danno orecchini !! E poi il lavoro di costruzione ti sveglia al 7.30am. Più grave è la situazione, non ci viene detto che la mattina non ci possano essere i prodotti dal menu di servizio in camera, come nessun altro si ferma. A questo punto siamo saliti e lasciati, fame e molto angosciato, io sono responsabile della gestione dell'hotel, avresti dovuto chiudere l'hotel e anche *********, avresti dovuto essere informato. Questa deve essere la peggiore esperienza dell'hotel nella mia vita di 59 anni, supponendo che essere britannico non ha aiutato.

From the outside I was nervous about what I was getting into, but it was nicer than it looked from the outside. My first impression was that the service was excellent. Very friendly encounters with all the employees. The room was a decent size and comfortable. The thermostat actually worked, which isn't always a given. The breakfast was good with a decent selection. OK location if you're visiting Lyon and don't want to pay the premium to stay in town. My only big downside is that I guess it's a dog friendly hotel because there were two families with their dogs at breakfast, which proceeded to have a barking match. Not before my coffee!

Nice and clean apartment on a child friendly park. Well situated next to large park for walking and nice eating facilities close to the city of Lyon. The staff was very friendly and flexible in changing our stay at no extra cost!

Fantastic service from local management (Nicolas & Loic) in helping to correct a digitally manufactured overcharge. I was scrolling my phone to book a stay at the Campanile in Villefranche sur Saone & just before selection the page loading changed (often & irritatingly!) so that I accidentally selected the Ecully hotel. On phoning the central Campanile Management hub within minutes of the accidental mis-selection, I was met with a ”Computer says NO” type response. The woman could read off her screen exactly what had just happened but ”couldn't help me”. Fortunately the strategically sighted humans (named above) were far more honourable and flexible. They listened to my story & refunded me the full amount that I had accidentally paid them. Great kudos! Will certainly stay there if travelling to Lyon in the near future. I did manage to book the Campanile at Villefranche sur Saone stay by the way

La casa D'Anthouard è un hotel accettabile vicino a Lyon. Ha un ampio parcheggio gratuito. Non c'è ascensore in linea con la natura storica della casa, quindi il personale assisterà a portare il bagaglio nella stanza. I letti sono comodi, con letti fine, i terreni sono mantenuti in modo immacolato. Il personale è utile... quando la doccia è stata sovraccaricata da un'acqua disturbata, il povero chef del colazione che era da solo, si è spaccato per trovarci una chiave per un'altra stanza, in modo che potessimo finire la doccia. In generale, l'hotel è stato superprezzo e supervalutato, ma offre una buona posizione.

After a long travel day, I just needed a cool, quiet, dark room with a comfortable bed to help put some jet lag behind me. After checking in, I went to my assigned room to find that is was rather warm. I visited a colleague’s room to see if perhaps all the rooms were warm or if it was just mine, and my colleague’s room was cooler. I reported to the front desk and asked for assistance. The front desk was attentive and responsive, but suggested I give it a few hours to cool down. We ate dinner in the on-site restaurant (which was fantastic) before returning to the room. After two hours, the room was still hot (24-25C) so I asked for a different room. I was given a different room but on the same sunny side of the hotel. The room may have been a little cooler, but not much. Perhaps the A/C is not adequate to overcome the heat transfer through the aluminum window frames or perhaps ok just tried two different hot rooms, but I’d urge caution if staying here on a warm day. I stayed in March (when it was much cooler) and had a very pleasant stay. The staff is friendly, the rooms are clean, the amenities are nice. If staying on a warm day, I’d suggest a room on the back of the hotel. Perhaps it would be cooler.

Soggiornato in occasione della fete des Lumières, stanza pulita e accogliente letto e cuscini molto confortevoli,comodo garage collegato con ascensore alle stanze oltre il parcheggio esterno, il personale giovane gentile e cordiale, la colazione è buona e abbastanza varia . Il checkout è alle 12 cosa non da tutti proposta . Lo consiglio

I happen to stay at this hotel several times a year as it is convenient for my business. The location is, for me, top notch, especially not far from the motorways for those who travel by car between East (towards Switzerland) and West (towards Bordeaux) of Lyon or between North (towards Paris) and South (towards Marseille). The hotel itself is clean and tidy. The parking is fantastic, very easy with a lot of space, and a special bonus for the electric charging stations which have been in place since around 2022 and which are very useful to me. The rooms are nice and spacey, I cannot fault the staff for the room cleaning either. The restaurant is nice especially in the Spring/Summer with a beautiful terrace overlooking the pool. The bar is decent although a bit dated in my view. The breakfast is OK but not great. My main comment would be on the restaurant room inside which needs some improvement in my point of view. It feels like this is a conference room that has been turned into a restaurant (maybe it is?) and this is not what I expect from a restaurant, which makes me feel uncomfortable. This is why I only eat there in the nicer weather when we can dine outside. This is a minor personal comment however, and overall it remains a very good hotel and I will stay there again.