Scopri il tuo soggiorno a Navalcarnero

El hotel está junto a la carretera, en la vía de servicio por lo que es muy cómoda su entrada. Dispone de parking con algunas plazas cubiertas por tejado. Suele estar bastante frecuentado y yo creo que de ahí sus precios que me parecen demasiado altos para lo que ofrecen. La habitación me costó 70€. Las instalaciones no están mal pero no se puede usar el ascensor, no creo que esté de decoración, imagino que el servicio lo usará. Las habitaciones están limpias y bien aisladas del ruido exterior. El baño es amplio aunque las toallas podían ser de mejor calidad. El gel y champú de sobre, de lo más barato. El colchón es cómodo y se descansa. El restaurante que hay en la planta baja es similar, algo caro para lo que ofrece. También hay una barra de bar detrás de recepción, junto al restaurante.

Reservamos una habitación triple para pareja y niña, con entradas a la Warner, está cierra a las 00.00 pero nos fuimos antes porque estábamos cansados. La sorpresa fue llegar al hotel con la puerta cerrada y dos teléfonos de contacto, en uno una chica que buscaba a su compañero perdido, media hora esperando en la calle con la niña durmiendose en banco, hasta le dimos pena a la chica del bar que no entendía como no había nadie. Al final en el segundo teléfono nos dicen que la llave está en un buzón. Llegamos a la habitación, el baño sucio, tres toallas de ducha (la cara, el pelo... Solo hay esa). Bueno para el lavabo, de pie con la puerta abierta y para el water y la ducha hay que entrar de lado. A las 12.30 pasadas viene una señora muy desagradable, que dice que mi marido está muy alterado la tele no funciona, no hay tdt, nos vamos a dormir, y nos aporrean la puerta, la señora que tenemos que hablar... Le digo que es muy tarde y que mañana le ponemos hoja de reclamaciones y hay escuche su primer y último lo siento. Por la mañana no hay agua caliente, ducha agua fría y nos vamos. Mal el hotel pero sobre todo el servicio.

Hotel Cuidad de Móstoles was a hotel we selected because of it's location in the Villaviciosa de Odón/Alcorcon/Móstoles area. It's location is a bit far from central Madrid, but we needed to be in this neighbourhood, so it was ideal. We had previously stayed at another hotel nearby, but decided to 'hotel hop' in order to add variety to our time in Madrid. I'll divide the review into Pros and Cons. PROS: At check-in, we met ANDRES at the reception. He was warm, helpful and welcoming. This jolly gentleman offered to store our luggage- (which was a lot), but I said we would manage. Andres told us about booking their breakfast buffet at El Gueridón Restaurant a day in advance, which would be cheaper at 9 Euros, as opposed to 11 Euros on the same day. This we immediately did. What's most notable about Hotel Cuidad de Móstoles is their 'risque' shower smack in the middle of the room! 😄 This was a unique feature that I had read about in its reviews, and I thought- how unique, cool and original! Though I know many a people will despise this odd concept of a shower cubicle in the center of a hotel room, I 'digged it' quite frankly!😍 And the thing is that the glass panes are transparent, so one's 'nudity' is unmissable, graphic and quite glaring! Besides, there's a full length mirror just by the side wall! 🤪 I mean, how many times will someone ever see or stay in a hotel room like this in this lifetime?!?! My daughter absolutely hated it! 😂 She thought it was rude and inappropriate. The room had a mahogany wooden floor that looked rich and glossy. This was another favourite thing about the room for me. Two complimentary bottles of small water were left for us everday. Housekeeping was quite fast and extremely efficient in cleaning the rooms. As soon as you place the 'Si Pase N' (Come In) sign on the door, they are there pronto, or 'No Molesten' (Do Not Disturb), then they never bother you. Two ladies at the reception were always of speedy assistance whenever we needed a taxi. Didn't catch their names because they were not wearing name tags. CONS: Our room at Hotel Cuidad de Móstoles was a bit on the small side. That 'sexy' shower was positioned in a way that made an already tiny room super tight. The furniture, decor was tacky and old-fashioned. It looked like stuff straight out of the 1980's; especially the black & gray headboard and that dwarfish cupboard contraption! 😩 (Please refer to my posted picture of it). The cupboard was not sufficient, and there were no shelves or drawers inside it. The bed was rather small, too low, and the mattrass was slippery and a bit lumpy. The bedsheets were ill-fitting- which made them slip off the bed easily. This was so uncomfortable! 😖 The room was starting to show a little wear in the form of some wall paper coming off, the hairdryer almost out of it's fitting, and the wood at the base of the fridge chipping off. Kindly refer to my posted photos. There were no grab rail(s), handles, or anything you could h

Molto facile da raggiungere, i ricevitori hanno tutto pronto e le camere spaziose, molto pulite e dettagliate per essere ciò che è un hotel di convenzioni e/o riunioni. Sono già andato più di due volte e ripetere sicuro. Lo consiglio. Il miglior hotel della zona.

La atención durante el proceso de reserva por parte de la dirección de hotel ha sido de 12 sobre 10. Trato cercano, rápido y solucionando peticiones que por la casuística de la visita necesitaban de una flexibilidad que nos facilitaron sin problema. Si a eso le sumamos una atención impecable al llegar a recepción y hasta un detalle cariñoso en la habitación, la experiencia está siendo muy agradable. Muchas gracias el equipo del hotel