Scopri il tuo soggiorno a Canfranc

Most beautiful building and setting BUT...... We stayed 1 night. The check in staff were fantastic with a special mention to Isreal who was friendly, helpful and professional. I think the nearly 50 Euros to use the small swimming pool for the two of us was fairly outrageous given how much we had already paid for the room. Our room was clean and comfortable. We ordered some pillows from the pillow menu. They arrived 2 hours later with the maid completely ignoring our do not disturb sign and banging on the door continuously until we answered! We then went to dinner. Our waitress did not seem happy, when we refused the bread she would not accept it and kept pushing it onto the table. We ordered a bottle of cava. She slammed the bottle down on the table in front of me and started to use her knife to try and remove the foil. She then removed the cage and the foil in one movement and pointed the bottle straight at me. Given she was right by my side and I had no choice but to watch her every move I swiftly pushed my chair backwards and duck. At this point the cork flew off and hit the back wall spraying me with at least a 3rd of the bottle. She was very apologetic and staff came out with a bucket and mop. Did they get us another bottle or an extra glass full to compensate - NO. Did they charge us for the bottle in full - YES. Someone did offer to dry clean my clothes and they did put some kind of fish starter on our table that we didn't order. We refused it as we had already ordered plenty of food. They again plonked a dessert we had not ordered on our table and said it was to make up for the drink. I told them I didn't want it but they left it anyway so my husband ate it. The whole thing was quite incredible. A 5 star hotel that thinks this behaviour is acceptable and not prepared to give any compensation for nearly losing an eye, getting soaked and spilling a 3rd of my bottle! I certainly would not recommend paying the high price given the service.

Really beautiful location - mountains surrounding it and such a pretty little town. The first room we were offered was beautiful and large, but it was quite dark with only one window. We were quickly offered a choice of other rooms, which were slightly smaller, but with much more light flooding in. The set menu dinner was really great value and we enjoyed all three courses with a nice wine. Maybe slightly pricey on the B&B cost but we were there when there was a big event in the town so it was quite busy. Breakfast had a wide selection and the swimming pool was beautifully clear but icy cold!! The sun terrace was really warm though, so great to be refreshed then warm up in the sun. Really friendly and helpful team - thank you to the staff for such a lovely stay.

I am surprised nobody mentioned about the sheer number of flies in the hotel in their reviews. At the parking spot opposite the hotel, I was greeted by at least 2 dozens of them once I stepped outside the car. Then inside the hotel, they were everywhere, alive or dead, near food or not near food. Upon entering the room, we were originally quite okay with it although it did look much older and shabbier than pictures on the hotel site. There was only one fly near the window and we could get rid of it easily. However, we later found out that the hotel was still using the central air system to blow hot air in late June instead of turning it into an air-con. There was a heat radiator in the room but apparently the hotel is still relying on the central system for heating. With one window open (only one has screen window), we still couldn't get the room cooled below 27 Celsius that night and it was difficult to fall asleep. Worse still, I was waked up very early by 5 or 6 flies buzzing around my head. We checked the screen window and it looked perfect. We suspected they could be coming through the ventilation system as we could see light from its opening. I am grateful anyway that the hotel allowed us to leave a day earlier without penalty. I booked 2 nights with 48 hour cancellation prior to arrival, but they reserved the right to fully charge for the entire stay after that period for whatever reason. If it is not because of this gesture, I would really have given the hotel a one star rating only as the stay was really too uncomfortable. Many mentioned food in restaurant was good. However, I only found it quite average, but then I think it is sort of reflected in their price.

El hotel es, como dice la mayoría de las opiniones, correcto. Esto significa que las instalaciones están en buen estado pero un poco anticuadas. Tiene cosas muy buenas: el trato del personal de recepción, el desayuno (variado: queso, fruta, huevos -por favor, no los pasen tanto-, dulces, pan, tomate...), el guardaskies gratuito, y por supuesto la inmediatez del telesilla para subir a pistas - si funciona la estación, porque lamentablemente este 2024 la suerte no ha podido ser peor para Candanchú.- Sin embargo, entre las cosas malas, lo peor con diferencia es el mal aislamiento acústico de las habitaciones respecto a todo lo que ocurre dentro del hotel: oímos discutir a los vecinos, hablar a la gente por el pasillo, charlar a la gente... La cama es cómoda, la ducha funciona bien, la habitación es amplia para dejar todos los trastos del ski (botas, cascos, trajes...).Hubiera agradecido un poco más de calefacción o poder regularla mínimamente desde dentro de la habitación. Pero también me gustó que fuera de radiadores en lugar de aire, sobre todo cuando veníamos con la ropa mojada de nieve.

Un'analisi dettagliata, soprattutto perché alcune informazioni sull'hotel sono difficili da trovare. Come altri hanno detto, l'hotel poteva fare con alcune aggiornamenti e ridecorazioni, ma questo non era un problema per noi, e tutto sembrava pulito. Progettato per l'inverno, quindi non A/C: potenzialmente un problema con la temperatura in mezza/più 30 anni, ma la nostra stanza era abbastanza fredda con finestre aperte tutta la notte (nessun insetto). Abbiamo preso la metà della tavola, che era molto buono per la posizione e la stagione, con un piccolo sconto per prenotazione anticipata. Colazione è stata molto buona, con una vasta gamma di prodotti: nessuna denuncia, tranne il caffè è stato davvero terribile! Il ristorante è certamente una sala da pranzo, il pranzo è composto da tre scelte per i principianti e i principali corsi, e da un pasto ”buffet” (alcune torte ”industriali”, frutta stanca e ho avuto l'ultima tazza di melone). Due delle opzioni di avvio sono state broccoli a vapore e salate di lettuce con 4 filetti di anch'io. I principali corsi sono 2 carni, 1 pesce sono stati semplici e buoni, anche se il pesce è stato servito solo con poche foglie di salata. Il sistema è efficiente, serve molto rapidamente, e la maggior parte delle persone lascia senza inginocchiare il loro pasto o ordinare caffè. Bella terrazza all'aperto, così come bar e lounge. Prezzi ragionevoli del bar (e del vino del ristorante): personale formato del bar che ha fatto una serie di bevande. Diverse tour e consigli su rotte locali di cammino ecc sono offerti. Infine, la piscina non è dell'hotel: è la piscina della città, circa 200-300m lontano. Ingresso gratuito agli ospiti dell'hotel con una carta si può ottenere dalla ricezione con un deposito in contanti: questa informazione non è stata offerta al check-in. L'hotel offre tuttavia un buon valore, soprattutto per le famiglie con bambini più giovani.