Scopri il tuo soggiorno a Helsinge

This is an older hotel under the Best Western brand, and its dated quality extends to the attitudes of its staff. On a sunny day, the room gets very warm. Since the building is probably well insuated, it stays that way. There's no air conditioning, and when I went downstairs to ask for a fan, I was told they were all out. So I was stuck sleeping with the windows flung wide open, but no real change in temperature. There's also no vending machines, and their restaurant closes early. I asked the elderly woman at the reception desk if I could please have some ice water. She obliged, nicely enough. I went downstairs a couple hours later and made the same request to the gentleman who replaced her on a new shift. He asked if the previous woman had charged me. I said ”no”. He said he'll see what he could do. He came back with some ice water, but before handing it to me, made sure I understood that this was the last free one I would get, and he'd have to charge me from now on. I stayed in my room the rest of the night, and vowed never to stay at this hotel again when I'm in Denmark.

We stayed 5 nights in one of the 4 deluxe suites in the renovated building. The A frame slant to the roof over the bed and work area made for many a head bump. Amenities normally associated with a 4 star hotel that were missing: 1. No safe 2. No kettle to heat water 3. No coffee, tea, sugar, creamer, spoons , wooden sticks to stir the coffee 4. No refrigerator 5. No shelf in the shower to place anything. Whatever you bring personally goes on the floor of the shower. 6.No ice bucket 7. Housekeeping never dusted the furniture nor cleaned the bathroom floor. They were great at making the bed and providing towels 8. No washcloth. Most European hotels do not provide one. The intl chains do so 9. Limited space to store clothes and bags 10. No plug in the sink for one to wash delicate items 11 No fitness center On the positive side: I asked for and eventually received a a kettle and two cups with 4 tea bags and 4 sugars. We went to the store and purchased coffee and creamer for 5 days. The food was excellent but very pricey There was a double sink in bathroom I went down to the Bistro and requested one of the few ice buckets for the duration of the stay and received one which we were able to fill every night at the Bistro. Jesper at the front desk was a pleasure to deal with and very supportive in helping us get a van to the CPH airport. He was also informative about events in the area. The front desk staff and wait staff were very nice. Walking distance to the few shops, grocery store and restaurants in the tiny shopping area. Value for the the USD: Not much as everything was very expensive even with the present strength of US dollar Location Great if you have a car or want to take a bus to another town to find a restaurant. Also great if you want to see the Queens summer residence and gardens as they are a very short walk form the hotel This is not a true 4 star hotel by any standard I know of and we travel all over Europe Summary: I am certain we will not return.