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We visited the Canoe museum earlier in the day and booked the Waring House for the evening. The Inn is a little dated. The food there is delicious. We had lunch at the Barley Room. It was hamburger day so we had 2 of their burgers. Juicy and full of flavour. I eventually had to use a knife and fork. It was too big. The evening passed uneventful and we had a full breakfast the next day. It was a made to order for each person. I had an omelette and my husband had the hash. It was so filling we didn’t eat again until close to dinner. The problem occurred when we got home. We realized that there was a charge of $375 from the Waring House that we did not charge. When we called,we were told that it was due to the fact that we booked through a on line third party and it was their charge and we had to go to them to have it removed. It clearly stated on the on line statement that it was the Waring House that charged it. We even went through their accounting department. We were told it was flagged as an on line booking so it was not them. We spent 3 days calling the bank regarding the charge as well as the on-line booking company. They told us they only charged us for the original booking and the $375 was not put on our account by them. We finally got Waring House account to look again. I booked the room with my Visa card and paid for lunch as well. My husband used his Mastercard to pay the incidental charges. How did the on line booking company get his Mastercard number. He has never used it with them. After searching their records the Waring House had to admit they made a mistake and charge another customer’s room to our card. They were very sorry and will reverse them. We are sorry too. 3 days and hours on the phone to get to what happened. It is obvious that the Waring House does not have their accounting regarding guest in order. Not willing to go through that again!

A great venue on West Lake, Wellington outskirts. A beautiful, new restaurant spa cabin accommodation place. Accommodations are new, beautiful decor, private and $$$$$ expensive for a high end getaway experience that caters to families. The grounds and beach are expansive, nicley done with an outdoor bar and lawn/beach furniture. There is a pool, sauna showers and they offer a day pass for use of the grounds at a reasonable price. The restaurant overlooks the grounds and beach with a full glass window view, full of light and inviting. I found the food well prepared, reasonably priced ( $20-40 mains) experienced servers and am overall very pleased with the courteous staff and overall experience. Well done Wander.

Siamo appena tornati a casa da 3 notti e 4 giorni in questo splendido luogo, celebrando il 55° anniversario del nostro matrimonio e il personale aveva anche lasciato un piccolo tavolo di calcio per congratularci con noi, insieme a un bel pezzo di cioccolato. Le suite sono assolutamente senza spot, odore così bello e parlano di lussuoso! Letto e cuscini molto comodi, bellissimo grande doccia e un sacco di guardaroba e spazio di magazzinaggio. I membri del personale che abbiamo avuto fortuna di incontrarci erano molto amici. Michael sembra un tipo molto bello (solo ha parlato con lui al telefono) ovviamente un uomo d'affari terribile con queste grandi suite in mente. Una fotocamera Polaroid per fare una foto lascia una memoria e scrivere nell'album, un paio di giochi sulle tavole della sala, queste suite sono a pochi passi da negozi, ristoranti e porto e una breve gita al lago sulla montagna. Avete anche un caffè giusto sotto, saremo certamente indietro!