Scopri il tuo soggiorno a Port Hope

I wanted to give this place a higher rating. Our first impression was the room was nice. We came during a busy summer weekend. 3 baseball teams and a wedding party (Sat). The hotel was understaffed and disorganized. They seem to lack communication between the departments and among their own department. The teams had prebooked the rooms through a block, so the hotel knew it would be busy with kids. A organized hotel would be prepared for heavy use of the pool- including having towels readily available. We go to the pool- and it’s busy with kids, and no towels. I use the phone in the pool area and call and request more towels. They bring a few but hardly enough for the amount of swimmers. I call back the front desk and no one answers. Finally when the phone is answered, I’m abruptly hung up on. I try calling back with no answers. Someone comes opens the pool doors and demandingly asks who’s is calling. I said I was calling to ask for more towels. I shared that the kids had nothing to dry off with and were making the hallway slippery as they couldn’t dry off. A kind house keeper brought more towels, and said that was all the towels left. There was a huge pile of dirty towels and she advised that the laundry was no longer available for the day. She also let me know that rooms are only serviced every other day. (Be very careful on the pool deck it gets very slippery. We saw a few kids wipe out on it.) That night we had the meeting room booked. I go to the front desk to get access to the room and I’m told we don’t have it booked. I pull out the contract and show him. He tells me that he’s been off and didn’t know. The next morning we go down for breakfast, and apparently the breakfast person did not show up for their shift. The front desk person brought over coffee and set some stuff out, and then went back to the desk. No one was there to help restock food etc. the manager was MIA. We had planned on our room being serviced on Saturday, as we learned it was every other day. It’s 2 pm and no one has come by, so I call and ask for it to be serviced bc we had no clean towels and needed fresh sheets for my sons bed. They said they would bring some up. No one showed. At 4 pm, I see the housekeeper finanalizing with the front desk. I go over and inquire when our room will be cleaned, and was told that we were on the list. Unfortunately, the front desk did not advise house keeping that several team members checked in the day before, so the rooms were never put on the list to be cleaned. It seems like they can update some internal procedures to have a more streamlined process. If you stay here be prepared to reuse towels and bring your own for the pool incase they are “out”.

Arrivata e incontrata da Janice al divano frontale. Janice è la più amichevole ricevitore che abbia incontrato negli anni. Sempre veloce per aiutare con qualsiasi domanda, o raccomandazioni come i ristoranti locali. È un vero bene per la società. La proprietà mostra la sua età. Sembra che si stiano iniziando le riparazioni. Alcuni stanze sono migliori di altri che abbiamo scoperto da affiancare con altri genitori di hockey.L'hotel è in generale pulito.Il colazione è tipica fiera di lobby. Uova, salsa di cereali, tosta, ecc. Un produttore di waffle è stato colpito anche. È questo il Ritz Carelton... no. È questo un posto decente per passare una notte o due... sì.

I don't normally expect to be surprised by a budget motel in a semi-rural environment, but the Budget Motel in Port Hope was a stunning surprise. It is a little off the beaten track, and is not visually prepossessing. However, we found our room immaculate, everything clean and proper, everything in working order: this is a place that is treated with love and care by its owners. I can recommend it to anyone who is looking in the area for a room for the night. While in the countryside, it is only minutes to downtown Port Hope, which is a charming town. I would definitely stay at the Budget Inn again.

This place was fine for a couple of nights. Service was good and friendly and the price was OK. It’s a fairly big property and it was pretty full for weddings and such. But with all the people, it was still nice and quiet as we were on the 3rd floor and no one was above us. My only complaint: Although this is a non-smoking hotel we always had to run a gauntlet of smokers at the back entrance (which people use because there is an elevator there). Why can’t the management shoo these smokers away from right in front of that entrance? Please…help out us asthma sufferers!

Inizierò con il positivo la stanza era pulita. Eccolo. La mia famiglia e io abbiamo prenotato una stanza qui in gennaio e avevano elencato su più siti web che hanno una piscina. Infatti, quando ho mostrato Google, mostrava ancora che hanno una piscina. Noi abbiamo chiesto di annullare il nostro soggiorno, perché è una ragione principale per la nostra famiglia in qualsiasi hotel. Dicono che era entro 24 ore e non poteva essere fatto senza mangiare il prelievo. Ho chiesto di parlare con un pranzo solo per provare e nessuno poteva ottenere una trappola. Il fatto che nessuno potesse ottenere una trappola era davvero strano. Il personale del desk front non era felice con noi in questo momento e cominciò a diventare rude. Questo era un sabato e non ci fu detto che nessun manager era disponibile fino a martedì. Questa situazione era una vera chiusura. Il bagno nella stanza era inclinato e il sedile non sarebbe rimasto in piedi. Sono un ragazzo, quindi questo può essere un vero problema. La porta di sicurezza sul confine meridionale dell'edificio si chiuse così lentamente che chiunque volesse entrare potesse. L'ultima cosa e davvero peggiore era la signora che lavorava al colazione al mattino. Abbiamo cercato di spostare una tavola che era in mezzo a una passeggiata, così potevamo tutti sederci a quella parte, e lei uscì e gridò a mia moglie che non potevamo spostare nessuna tavola e che potevamo occuparci di gestione. (Martedì, quando arrivarono.) Quando questo avvenne, stavo cercando di fare dei waffles per i miei figli e lei mi ha letteralmente salito due volte mentre cercava di controllare le forniture intorno alla zona alimentare. Abbiamo anche visto che ha spinto le persone fuori dal modo in cui poteva riempire qualcosa che non era davvero vuoto. In genere non calcolavo le cose male, calcolavo solo le cose buone, ma era davvero la fine. Non tornerò mai più a stare qui e non lo consiglierò a nessun altro.