Scopri il tuo soggiorno a Paradise

Nice clean rooms. The awesome staff is very helpful and friendly. We were treated like family. Free laundry and detergent. Bottom outlet by the bed did not work. Towel Sets good. Shower good. Price was reasonable when compared to St. John's.

Well located. Upon entering the hotel, the first impression was that cleaning was not one of their top priorities. The hotel lobby windows were dirty, and there was garbage in the stairwells. Get to our room. Nice big rooms. Beds seemed like they were clean. The bathroom vanity wall was full of dry soap/toothpaste splatter. The shower had mold and mildew on the bottom tracks of the sliding doors and also on the grout and caulking. The closet door tracks were also very dirty. There definitely needs to be more effort into cleaning the rooms and the hotel. I would check out a Hilton for a few more bucks.

This is a great hotel very well managed. It is spotless and although 10 years old , plus it hides its age very well. We had a couple of hiccups, but the staff was very attentive and worked hard to find mutually beneficial solutions. I was very impressed with their commitment to customer service. You can tell it is an integral part of their staff DNA. We arrived early but they were able to let us check in early. We were there for a few days, and I was very impressed with the breakfast offerings as they had many choices of fresh fruit and rotated the egg and protein offerings. They have a large breakfast area. I didn't use the pool as there were many kids there when we were there, but the gym was well equipped and well maintained. It is a bit if a drive out from the downtown, but very close to the Avalon Mall. This is hotel is good value and you won't go wrong staying here. A superior Fairfield property I would highly recommend.

Ho prenotato questo hotel per errore, cercando un hotel a Saint John, non a St. John. Andate a mostrare, assicuratevi di non assumere le cose. Inoltre, non prenotare hotel quando si sta per andare a letto e non ha avuto buon sonno per una coppia di notti consecutive. Lezione imparata.

Stayed in the Superior King Deluxe room over the weekend and it unfortunately was no where near the experience we were hoping for. Upon arrival we headed to our room to relax and watch some TV before heading out for dinner. However the cable box did not turn on for the TV so we ended up having to just watch something on our phones while we got ready. When we were leaving to go to dinner we mentioned to the guy at the front desk about the TV which he argued that we were doing it wrong however I know how to work a TV and this one was not working, thank fully that part was fixed by the time we returned however we returned to a random electrical cord now sitting on our bed. When we got back to the hotel after dinner and drinks we decided we would relax in the jacuzzi tub with the fire going. After filling up the tub we tried to turn on the lights and the jets however neither worked, the lights on the control panel would turn on but nothing would happen. Attempted to trouble shoot with the instructions they gave us at checkin but still no luck, so we decided to call the desk for help and got no answer there. Decided whatever as much as that sucks we can still relax in it and have the fireplace on to relax. The fireplace makes the most annoying humming noise though so that was useless to try and relax with. At this point we were so frustrated we decided to just go to sleep in one of the most uncomfortable beds I’ve ever slept in that made so much noise at any movement you made. This room and experience was in no way worth the $500 I spent to be there, the room itself was horrible as nothing worked properly and it was impossible to find anyway to actually relax there. Not to mention all the “add ons” I did to the room felt way over priced for what we actually received. Tried to fill out the paper survey they gave at checkin but there was no pen so couldn’t even leave the review of how bad of an experience it was. Was very disappointed all around trying to have a relaxing night out on our vacation in from Alberta just to spend $500 of wasted money. Would definitely not recommend to anyone, can stay at another hotel with a jacuzzi tub for half the price and probably twice the service. Not to mention no water to drink in the room and when we tried to get some from the desk the worker was asleep on a cot. Just bad all around and waste of so much money.

Very loud and uncomfortable room blankets were scratchy and pillows deflate as soon as you lay down. Wifi requires a Hilton account and then payment otherwise bandwidth is capped and only useful for sending emails. When checking out the agent said no preauthorization was found, I was charged when I checked in, so I was charged twice and no one knows where the money is. Credit card company says it’s on hold with Hilton and Hilton says there’s no such charge/hold. So I’m out money until someone figures out where it went.