Scopri il tuo soggiorno a Barrie

Most of the reviews online are poor, we had no choice but to use this hotel as part of a hockey tournament. Our room was not as dirty or smelly as others had indicated but it was outdated and in need of new carpet, no bathroom fans, no sprinklers, no modern conveniences ie. USB charging ports etc. The beds are all doubles, not queens so they are small. It wasn't terrible however. The WIFI was good when it worked, went down for a couple hours, I contacted to hotel regarding this, they pawned me off to a 1-800 number, they told me it was infact the hotels hardware that needed fixing, had to let the hotel know this, as if its my job. I run a business so connectivity is key. The pool was the coldest pool of any hotel I've stayed at, its clear they don't pay to heat it, perhaps 70-75 degrees at best, for that reason its not well used, at least for long. The health department shut down the hot tub (per the sign on it when we visited), the out door pool would be amazing but its closed and in need of a ton of repair, sauna not working. The owners need to do some serious updating to this property if they want to sustain business in the coming years, we would never return on our own. My son was a late ad on to the hockey team and we were not able to book under the ”team” rate, we had to pay $40 more. They would not give us the same price as the rest of the team. On the final day (Sunday) I asked for a late check out as we wouldn't be back to the hotel until 12pm after the game and they refused to give me a later checkout and told me that they couldn't guarantee housekeeping wouldn't be in there. I told them I paid more than everyone else on the team, would be the least they could do for me, to no avail. We gave up and packed up early and left to avoid any further contact with them. I would have given them 3 stars had their employee been nicer regarding the request for a late check out. The hotel was full for the weekend, 100's of rooms to clean Sunday, I highly doubt they have 100's coming in Sunday to replace us all, I don't appreciate the ignorance of the employee I interacted with. In short, its clear this property is 30 years past its prime and little has been done to maintain its relevance to 2022 standards. My suggestion would be to avoid at all costs, park benches may be a better alternative than staying here.

We came for Barrie Spirit Fest. What a weekend we had! Love this city. Hotel was clean and comfortable. Staff accommodating. We used the bar in the evening and loved the patio/sitting area out back. Kids had fun in the pool and the surroundings great! Walk to Tim Hortons and grocery with wine across the street. Hotel had TV's in lobby and a very homelike lobby. We hope to be back next year! Barrie was so nice! We had some time to check out the waterfront too. Very nice!

Disappointing Experience at Monte Carlo Hotel, Barrie I recently stayed at the Monte Carlo Hotel in Barrie, and unfortunately, my experience was far from satisfactory. I had booked the $200 Sunrise Suite, which was supposed to be a premium experience with a jetted tub. However, the stay was marred by several issues: Lack of Privacy: The suite did not have curtains, which severely compromised our privacy and comfort. We are parents that only stay in hotels sparingly and not having a curtain to block out the sun is just ridiculous. Cleanliness Issues: Used band aids were found on the side table, which is unacceptable and raises concerns about the cleanliness and sanitation standards of the hotel. Inadequate Room Amenities: When we requested assistance, we were provided with binder clips and a bed sheet to address the issues ourselves, which was not a suitable or acceptable solution. I have attached pictures of my attempt to fix the issue. They should be embarrassed by the look both inside our room and the look to the outside with a large circle window stuffed with everything I could to block the sun. We were told there were no other rooms with round curtains which when I went outside saw this was a lie. Given these problems, I am disappointed with the quality of service and the state of the room. This is very disappointing as the Monte Carlo is where we stayed with our families for out wedding in 2016. We have continued to come for the jetted tub king suite experience. We are now at home disappointed this might be the end of that. Could you please let me know the next steps for addressing these concerns? I would appreciate information on how you plan to rectify these issues and what compensation, if any, might be available. Thank you for your attention to this matter. Best regards, Mark Kucharski

Il servizio di Trip.com è buono!Che rete è arrivata oggi da X: il volo di prenotazione è stato cancellato, che volo di protezione è stato cancellato, il giorno dopo volare in un'altra città e tornare a fare un giorno di sconto. Rinunciare decisamente, l'operazione di rimborso dell'app non è riuscita, e a causa della tensione del tempo, ha fissato un volo diretto ad un prezzo alto.Dopodiché chiedere di nuovo il rimborso, e poi rifiutare il rimborso entro il termine. Il cancellazione del volo mi ha causato una grande perdita, ma non ha ancora rimborso il biglietto. La società è abituata a mangiare il ristorante di Wang?

Siamo stati la seconda volta.L'apparecchiatura dell'hotel è molto gradevole.Il prezzo dell'hotel dello stesso grade è basso, e ci sono due colazioni.Non è questo in molti hotel.Il servizio dell'hotel è anche buono.Rimborso veloce per Gold.

Stayed here for a hockey tournament weekend with a large group of approx. 60 people total. My main complaint is what occurred on Saturday November 25. While there are many things I could have complained about with this place - this one is the most important. As we are a large group with kids, we requested to book the conference room for a team dinner (pizza and wings) and was told that it was under renovations and could not. We then requested the front lobby area as it had adequate seating / tables and confirmed with an employee that we could for 6:30pm. We were told we could do this by a staff member - not to mention we saw plenty of other people having drinks and food in that area the night before. So as far as we understood, this was ok to do. Our game that day was 3-4 and some of us even stayed an hour longer to watch the game after since we were playing the winner of that game the next day. Our team was not even present at the hotel from about 1:45 to 5:30 / 6:00 on Saturday afternoon to early evening. (Note: the time is very relevant to the issues) At around 6:15 I started to hear some of our kids crying in the hallway saying ”the girl at the front desk called the cops on us”. I thought it was a joke. I assume you reading this would also think it was a joke - but sadly no. Around 7:40 the police finally came and ”broke up our pizza party”. The girl at the front desk told the police we were ”drinking and being rowdy” - which we absolutely were not. Remember, we all just got back to the hotel about 45 mins before she called the police. After the police cleared us out saying that we were not allowed to congregate in that area and that alcohol is prohibited we all retreated back to our rooms. After the group was gone, I went to the front desk privately to ask the girl her name. Her response was ”Why?” and I said ”So I have the name of the person who called the police on 10 and 11 year olds when I make my complaint to the hotel.” She refused to give me her name (nor does any of the staff here wear name tags) and then she said ”I didnt call the cops on the kids, I called them on you.” and I said ”For what!? We were only here for 45 min - and why did you tell our kids then that you called the cops on them ?!” She responded with ”what I actually said to them was ”Do you want me to call the cops on you again?” and I responded with ”AGAIN? When did you call the cops on us the first time?!” She responded with a smirk and an attitude saying ”At 3:00”. At 3:00. WE WEREN'T EVEN THERE. Apparently there were 3 hockey groups booked that weekend and maybe she mixed us up with a different group? Without trying to have a respectful conversation with us, she called the police and told our children - not us. That is how we found out the police were called - our kids told us. One of the youngest siblings in the group was so terrified she was going to get arrested - she couldn't stop crying. At around 9 pm we all retired to our

My husband and I stayed overnight last night and I just have to write how friendly and welcoming the staff is. P.C. the evening receptionist, checked us in efficiently and even insisted on carrying our luggage to our room for us. As well I needed help printing our boarding passes and he graciously helped me with that too! We had a king room and requested a quiet location which is exactly what we received. Room was clean and renovated. This is not a new building and it shows its age in many places but we were pleased with the overall bright and fresh feeling in our room. Many plugins/USB docks for charging devices. Our bed was comfortable, pillows good, clean white bedding and towels. Shampoo and conditioner provided in large size was excellent. Coffee was strong…perfect. Breakfast included was adequate. Yogurt, apples, waffles, cereal, scrambled eggs, sausage and home fries. We have booked to stay here again on our return trip and would recommend this Comfort Inn.

Post COVID-19 travel has been an experience. The world is a different place for the traveler and inn keeper. This establishment never lost sight of the golden rule: Service above all else. Once you enter the facility and approach the front desk, you know that you are in a place of service excellence. After checking in, I requested additional towels. I walked outside to the car and back to my room and the team member was waiting at my door with my towels. WOW !!! I had a few questions and approached the front desk. The team member jumped on the phone and called several outlets to assist me. Meanwhile, another member of the hospitality team, hearing my request, came over to offer assistance. Double WOW!!!! If I am anywhere near this area in the future, for any reason, I am staying here!! I recommend this establishment and team.