Scopri il tuo soggiorno a Tervuren

Bellissimo hotel ispirato al feng shui. Molto lussuoso dall'atrio. Personale accogliente. Notte riposante. Camera confortevole. Accesso alla zona piscina e sauna. Unico inconveniente, i lavori sono attualmente in corso in strada. Pianificare una breve deviazione per raggiungere l'hotel.

Well what can I say I booked this independently on my own I decided to go to this hotel because I was having surgery at Be clinic we arrived in Brussels quite late easy check in breakfast was continental cereals fruit bread rolls ham salami boiled egg scrambled egg and bacon and cappuccino fruit juices which Was nice, after my surgery there was 2 pillows waiting upstairs bedroom had been cleaned again we had room service the food was lovley I had an omelette which was amazing better than my own lol I was unfortunately very sick after my surgery which receptionist was so happy to help with any requests that we had yes the hotel might be a little bit outdated personally that didn’t bother us our room was very modern we had a balcony looking outside and literally by the reception and the bathroom was really modern very clean we had a late check out! Trying to get taxis is ridiculous so I highly recommend that you book a return to the airport they are ridiculously expensive as well I would just like to take this time to say thank you to all the wonderful stuff there love Mandy room 17 xx

Immaginabile, potrebbe non essere in grado di fare qualsiasi aspetto dell'hotel. Buona personale, sorprendente buon cibo, sorprendente cameriere lunedì sera. Ben fatto Apssia.

One might easily be put off from this hotel by looking at the entrance on a busy road - don't be. The staff and food are terrific. Alright the rooms are basic but have everything one needs. We arrived in Brussels airport from London and took a cab to Taormina. The outside looked a bit run down but we pressed on and glad we did. The receptionist, Brian, gave us a welcome and showed us to our room which was adequate and clean with a good sized bathroom. After refreshing ourselves we went to the bar for a beer and a meal. We were asked if we wanted to go through to the rear. We walked through two well set out dining rooms, with tables all smartly laid, to a large patio area at the back of the building with many tables, suitable shading (it was a hot evening) and sat down to one of the best hotel meals I have ever enjoyed, and I have travelled the world for over 60 years. We both ordered stuffed veal in breadcrumbs, deep fried and with a mushroom sauce. There was far more than we would normally eat but we both cleared our plates. The place is obviously popular as there were a lot of diners tucking in, even so, service was prompt and done with a smile and the kind of diner/waiter rapport that only happens with experienced workers in the hospitality business. Later in our trip we had already prebooked a night at Motel One in central Brussels, what a contrast. The owners of Taormina have forgotten more about how to run a hotel that=n the owners of Motel One ever knew.

I had a negative experience at this hotel. I booked a half luxe(junior ) suite in this hotel for two nights, in the description there were photos of the room and it was written that there was a balcony. When I checked in, I found that the room did not match the description and pictures. I demanded that the manager, who called herself the owner of the hotel, provide me with a room that matches the description on the booking site and which has the promised balcony. The hostess began to laugh at me, saying that she didn’t post this description on the site and she also didn’t post photos on the site and she doesn’t have a better number. That is, the junior suite of the room for which I paid, she does not have and is available. When I asked why she posted false information on the booking site, she said that she did not post anything. Then she began to openly laugh at me, when demanding to return my money to me, she did not even let me into my room and I took my things with difficulty. I was already ready to call the police to take my things and return my money, but the booking site professionally dealt with this conflict and the site returned my money to me. It happened on my birthday, that is, the day was ruined, but this did not disturb the hostess of the hotel and the man whom she called. Together with this man, they laughed at me. I want to warn you against the negative experience that I went through. Also, all this time (star time) for two hours, an employee was sitting in my rented room and repairing the door to the shower room. I ended up not being able to check into the room I paid for. I post photos of the room and another room that was offered to me as a replacement, but these photos did not match the stated description

I dipendenti immobiliari sono rudi soprattutto una signora che ho parlato al telefono alle 8:11 pm, non professionisti, bugiardi e cercano di trarre vantaggio da un errore che ho fatto in quel momento.. Tu li ho contattati per risolvere e stare all'hotel al 22e invece che al 26e. Poiché ho prenotato la stanza al 21e per errore per il 26e e il mio soggiorno era destinato al 22e. Ho cercato di trasferire la data e ero disposto a pagare la somma totale per la notte, ma vogliono un denaro facile. Ho spiegato loro che sto tornando nel mio paese al 23° bit, non hanno pensato di aiutarmi a risolvere il problema. Mi hanno caricato la carta immediatamente e hanno rifiutato di fare il rimborso anche dopo aver contattato booking.com Non preoccupatevi di questo posto, Sarete delusi in modo massiccio e quando ci sarà una questione, non c'è assolutamente nessuno che possa raggiungere perché si opteranno per ignorarvi.