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First time I've stayed in a Penta Hotel. Excellent & helpful communication with hotel prior to my stay. Like others I found checking in at the bar very strange and I found the guy at the bar doing this very curt (it was around 11 at night so maybe he had a hard day!). Decor on ground floor very modern, moody and dark - great they had a complimentary water cooler available. Rooms are very small but for one night it was fine - again modern decor and clean. My room could have done with a bit of maintenance however - curtain loose and paint(?) stain on carpet. The strangest thing about the room was how close the hairdryer was to the sink - couldn't really help splashing it when getting washed! Surely this can't be compliant with current safety regulations (see pic). All in all had a great sleep and would use Pentahotels again based on this short 1-night stay.

Le stanze erano sporchissime, le mie amiche hanno trovato dei peli su tutta la doccia e io del sangue sulle coperte. Quando l’abbiamo fatto notare è cambiato poco e niente. Il bagno nelle camere è talmente piccolo che il mio amico alto 1.85 non riusciva a chiudere la porta ( tra l’altro il condottò di areazione del bagno dava sulla camera da letto, vi lascio immaginare).Non andate se non volete prendere malattie rare.

Excellent service, specially from the front desk! Clean! Had a greta sleep. I missed my flight and hotel was just want I need at the time. I recommend this hotel to anyone who need to be close to the airport

La struttura è molto confortevole e pulita.Il personale è molto gentile e c'è una vasta gamma di cibi per la biscotteria

Ospitare cinque gruppi non è cosa facile e qualche difficoltà con gli ascensori al check-in è sorto. Comunque belle camere, spaziose e luminose. Ottimo il buffet serale, ricco e variato ed altrettanto la colazione. Un piccolo incidente: a metà gruppo non sono state riordinate le camere, ma soltanto cambiate le salviette. Almeno le scuse erano di norma. Hotel vicino all'aereoporto e abbastanza decentrato, comunque raccomandabile.

Piuttosto che una tranquilla zona residenziale, era un hotel in una città che si sentiva sola. Ero soddisfatto dell'hotel, ma era una posizione molto tranquilla con poche attrazioni intorno.

Let’s start with the two positives. One, the staff were absolutely lovely, so incredibly helpful, going above and beyond to assist us. Perfect English and just genuinely nice people. Two -it’s quirky. As an ex jail some of the features are interesting, although the dark and tatty hallways did nothing for it I’m afraid. So, the reality of this stay. Uncomfortable. We had two single beds pushed together and they were like a bouncy castle. I fell off the edge one night because the very very poor mattress didn’t stay on the base. It was like a big inflatable. There are no facilities in rooms for tea/coffee. The hotel does not do food other than breakfast. This hotel accommodates many surgery patients who have to stick to a liquid diet. Not so easy when no food at hotel and no kettle in room. Patients are not always able to walk any distance to get into town to buy anything. The room was hat I called “surface clean” it was not clean to standards I’d expect. Thick pockets of Dust and the cleaning service did not come near our room in the 5 days we stayed. They have no till at the bar so It’s exact money only with no change given or use a card (which if you’re pounds sterling will add a charge From bank) At €120 per night, was it worth that? No it certainly was not. For that accommodation I’d expect To pay €95 a night tops. Again I must finish with how fabulous the staff all were. In a better hotel our trip would have been perfect Staff actually heated a tin of soup for me also which they didn’t need to do. So kind

Situazione ottima all’aeroporto di Bruxelles. Camera buoma (forse un po buia), con bollitore e servizio lavanderia. Doccia ampia, e comoda. Buon piano di lavoro. Ristorante normale aperto dalle 17.00 alle 23.00 e a pranzo fino alle 14.00 Buona anche la sala fitness. In definitiva ottima soluzione

I asked for late check-out and reception was very accommodating. The room is big and the beds comfy. The view from the courtyard was surprising. Often hotel airports have very industrial views but from my large windows I could see the grassy courtyard, and Flemish houses bathed in evening sunlight. Nice. !

L'hotel era fantastico, la gente era grande! L'unico problema che avevo era che avevano un lavatrice e un asciugamano da usare, ma ci sono volute 4 ore per fare due carico di lavanderia che mi costavano $30.00. Perche' eravamo in viaggio, che era una delle cose più importanti del nostro viaggio. Quindi è stato un grande disappunto. Solo che l'hotel era fantastico e il servizio clienti era davvero buono. Rimarrei certamente lì ancora una volta, ma fare altri piani per lavare il lavandino.