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I've stayed here on business now a couple of times and it is hard to put your finger on the pulse of this place as it doesn't really have one. A large modern building with no soul and it should be the preserve of people in suits attending conferences. It is very modern, clean, well staffed but it doesn't really work. For one the staff are professional but not friendly, the bar is across the road (even though they have a functioning one for events), the place is always empty and their isn't a thing to do. Rooms again are large, modern, clean, light and airy but have the feel of an architect who ran out of ideas. If you want a drink in the hotel and don't want to go across the road (to a fantastic brand new David Lloyd club it has to be said) you can buy a bottle in reception and sit in a cold desolate area by the revolving doors. It was cold, raining, sleet and snowing on my last trip so I sat by the door. Fortunately I was being taken out for the evening or I may have lost the will to live. Breakfast is really good and a wide variety of foods you'd expect. From the cold continental breakfast to bacon, eggs and toast. You can also boil your own eggs to ensure you get them just as you like. 6/10

La storia del castello di Solhof è tornata al 1414 e in un momento è circondata da mura e mura del castello, la montagna e le torre del castello sopravvivono oggi. Ora un hotel che gli attuali proprietari hanno acquistato il castello nel 1990. L'ingresso e il cortile sono molto impressionanti, con una sorgente/sottoterra ornamentale e coperte ben spruzzate. Al check-in il ricevitore non sembrava affatto preoccupato per Covid e ha detto che dovevo rimuovere la mia maschera perché non era necessario, anche se avevo appena arrivato dal Regno Unito e passato attraverso la Francia! Ho avuto una Superior Twin Room (#19) con due letti grandi. La stanza era ben attrezzata, con forse un tavolo troppo numeroso, e mi piacevano le finestre alte, guardando il cortile davanti. Uno dei motivi principali che ho prenotato era il parcheggio gratuito di questo hotel e potevo vedere la mia auto in modo sicuro dalla mia stanza. Non ho avuto un piano per cena all'hotel, quindi non posso commentarlo.La mia stanza era molto calda e non riuscivo a vedere come controllare il riscaldamento, quindi ho aperto entrambe le finestre! Il letto era confortevole e la camera era pulita, ma odio una doccia in bagno con una giardina doccia ricco.

I had a very negative experience with the front desk staff that checked me in this past week. My husband and I booked a stay at this hotel back in April for 4 nights. They sent me an email stating that they weren't able to charge my credit card on the reservation, which made sense because we had forgotten we had just received a new card to replace the expired one. They asked that I look at my account, so they can charge a new card. If I failed to do that in 24 hours, then my booking would be cancelled. Approx 13 hours of receiving that email, I went in and updated the credit card information on the account and sent them an email confirming I did so. When I arrived at this hotel to check in a month later (which was this past week), the front desk staff told me that the reservation was cancelled. I showed them the email that they sent me and the one I had sent to them. I also showed them my original reservation number. They looked into it for a while, but they told me that ultimately the reservation was cancelled so they can't do anything. They were also all booked up on one of the four nights we were supposed to stay there, so they could only check us in for 2 nights (Thurs-Fri). Up to this point, I was confused but I wasn't upset. I understand things can happen, and I was eager to work this out. However, what really pushed me over the edge was the fact that the front desk staff showed no empathy for the situation I was in. I told them that I never received any email that my reservation was cancelled. I even asked if there were any other alternative hotels, as we were traveling from outside the country and did not know the area well. The staff person I was talking to responded with very little attempt at professionalism, and instead told me that we should solve this ”later” as I was holding up the line. I believe her words were along the lines of, ”you should turn around, look at the line.” When I asked her when ”later” would be, she let out a small laugh which was a very confusing response to what I thought was a valid question. This is when I was starting to feel incredulous. I wanted her assistance, but I got rudeness and condescension in return. I tried my best not to raise my voice even though I was getting frustrated, and I told her that I felt I was getting penalized for something that wasn't my fault. Still, there was no attempt to help me with the situation, and I felt like I was being waved away. At the very end of our interaction, the staff person told me that if there is a room that opens up on Sat they would contact me to let me know. I asked how they would contact me on updates (would it be through the hotel phone? My international number? Call, email, or text?) and I received a very frustrated look and a sigh in return, not a helpful response. I am still unsure why she acted this way, when I genuinely wanted to understand how I would be contacted. (And they never actually contacted me... even to tell me they were still all boo

Our second stay at this lovely hotel. This time we had 2 one night stopovers at the beginning and end of a Leger Holidays tour. The room is spacious with a nice bathroom with bathtub and shower. We love the bar/restaurant area and the selection of Belgian beers! Our only slight complaint is the breakfast servery area which is a bit small especially like us we had 3 coaches all wanting breakfast at the same time. Very hectic. However at other times I guess this may not be a problem.

Struttura bella, moderna e pulita in periferia, ma molto vicina alla stazione ed a fermate del tram. Colazione costosa per chi non mangia tanto, per cui c’è un’apprezzatissima macchina Nespresso con capsule originali e dei bar in stazione. Personale molto gentile e disponibile. Parcheggio a soli 5 euro al giorno (forse solo in alcuni giorni).

Yust si rileva come un ostello dall’anima moderna, raffinata. Personale accogliente, ambienti e camere spaziosi e dallo stile moderno. Con il tram 7 si raggiunge facilmente il centro città e con il tram 15 altrettanto facilmente si raggiunge la stazione centrale. Un ostello unico nel suo genere! Eccellente!

ottimo Hotel in centro città.Si tratta di un vecchio ospedale militare completamente convertito e rinnovato. Stanze di design con arredamento ricercato, molto pulito e moderno. Servizio ineccepibile anche per ristorante e colazione. Ci sono stato in due momenti diversi e inizialmente veniva servita al tavolo per poi passare al buffet. In ogni caso ottima qualità e personale cortese.

Il personale è stato gentile e chiaro. Era una stanza bellissima. Non molto lussuoso, ma non doveva esserlo. Il letto era molto duro. È stato molto deludente, ma è stato anche l'unico lato negativo.