Scopri il tuo soggiorno a Diegem

This was an adequate hotel for a one-night stay that would allow us to easily get to the airport by 6 am. The receptionist ordered a van that did accommodate the bike box that we were using (oversize luggage) and arrived on time. We shared it with 4 airline staff members. The only problems we had were getting there. We came from the US and did not have online services except when we had access to wifi. The hotel told us ”You have the IC train to Zaventem and Brussels Airport Zaventem or you have the S train to Schaerbeek and Louvain for both trains you will have to step off at Diegem.” For timetables and tracks info, you can ask the staff at the station or check the display panels.” The IC train to Brussels Airport does not stop at Diegem. Luckily we noticed Diegem was not listed on the display panel at the track when the train was arriving and asked someone to verify before getting on that train. The hotel does not provide enough information to identify the specific train to take from central station in Brussels. There are trains leaving constantly from at least 7 tracks and the main display panels in the main part of the station telling you which track to go to list only the destinations, not the interim stops. it is vital to be able to identify the exact train you need. There are no paper timetables available, no wifi, no information desk to help, and the ticket line is extremely slow. I found the right train by standing in the ticket line and talking randomly in French and English about how there seemed to be no way to identify the train I needed to take. Another person in the ticket line volunteered to help by looking it up on his phone. This is something that is impossible without easy online access, and knowledge of how the train website works. The hotel needs to be able to tell people exactly which trains stop at Diegem. This seems like minimum courtesy for their guests. Getting from the train station to the hotel was also a problem. Google maps gave three different sets of instructions, which we obtained from two locals and using Google maps location services. None of them were correct, so the hotel needs to provide exact instructions to get to the hotel from the train station, including an exact map and street names. Again, this seems like minimum courtesy to guests.

Il colazione dell'hotel è buono, la cena è generalmente non consigliata, non c'è pranzo, non c'è ristorante vicino, e si consiglia di tornare in città dopo aver mangiato. Sull'autobus.Sotto il primo piano, zona E, aspettare l'autobus e fissare il calendario.Non mi aspettavo, prendo l'auto direttamente, 10 euro in uscita, posso accettarlo. Non è buono prendere un auto vicino, c'è 272 fuori, prendere una carta di credito, 272 tornare alla città, e andare in molti luoghi.Ci sono 471 e 282 vicini, guardare il tempo con la mappa di Google. Il traffico è conveniente, è il punto di problemi. Invece, due volte la macchina può andare a casa di Leford e aspettare il grande supermercato, e può anche comprare qualcosa per tornare all'hotel da solo, melassi ～

My wife stayed at the hotel last night as she had an overnight connection in Brussels. First, due to a screwup by Marriott (not the hotel), they had her booked for two rooms. After first indicating it was nonrefundable, Cesar worked with the manager to take care of it. Most appreciated. Second, they upgraded her to a lovely room. Although food options are limited, good place to stay if needing a place near the Brussels airport.

I asked for late check-out and reception was very accommodating. The room is big and the beds comfy. The view from the courtyard was surprising. Often hotel airports have very industrial views but from my large windows I could see the grassy courtyard, and Flemish houses bathed in evening sunlight. Nice. !

Hotel della classica qualità della catena Holiday Inn. Molto grande, camere spaziose, ottimo wifi e tv con i tre canali Rai. Buffet di colazione con ampia scelta. Buono anche il ristorante. Da notare la possibilità di ridurre l'impatto ambientale rinunciando al rifacimento della camera (voucher da 5€ di ringraziamento) Ottimo servizio di shuttle sia dall'aeroporto che verso le principali destinazioni di lavoro nei dintorni. Unica pecca, nei di torni non c'è praticamente altro che hotel ed uffici, ma con il bus 272 si può facilmente andare in centro.

Excellent service, specially from the front desk! Clean! Had a greta sleep. I missed my flight and hotel was just want I need at the time. I recommend this hotel to anyone who need to be close to the airport

Situazione ottima all’aeroporto di Bruxelles. Camera buoma (forse un po buia), con bollitore e servizio lavanderia. Doccia ampia, e comoda. Buon piano di lavoro. Ristorante normale aperto dalle 17.00 alle 23.00 e a pranzo fino alle 14.00 Buona anche la sala fitness. In definitiva ottima soluzione

First time I've stayed in a Penta Hotel. Excellent & helpful communication with hotel prior to my stay. Like others I found checking in at the bar very strange and I found the guy at the bar doing this very curt (it was around 11 at night so maybe he had a hard day!). Decor on ground floor very modern, moody and dark - great they had a complimentary water cooler available. Rooms are very small but for one night it was fine - again modern decor and clean. My room could have done with a bit of maintenance however - curtain loose and paint(?) stain on carpet. The strangest thing about the room was how close the hairdryer was to the sink - couldn't really help splashing it when getting washed! Surely this can't be compliant with current safety regulations (see pic). All in all had a great sleep and would use Pentahotels again based on this short 1-night stay.

La struttura è molto confortevole e pulita.Il personale è molto gentile e c'è una vasta gamma di cibi per la biscotteria

Location is great, service is very good too. The hotel, despite being quite new, already shows signs of wear and tear. One of the lifts was not working during my stay and I found the soap container in the bathroom on the floor (it had fallen off the wall). A bit of attention to detail and this place will be unbeatable for a quick stop in Brussels. I'd book it again.