Scopri il tuo soggiorno a Symonston

We stayed here for 2 nights visiting Canberra. We were overall very satisfied with our room. Had a good size and was very good with kitchen and washing machine. Wi-Fi was good and the hotel had a big free parking lot. Our only complaint is that a mistake had occurred when our room was cleaned before arrival. Some hotels have these doors in between rooms if you should like to have 2 rooms together. We only had one room but the door into the room beside our room wasn’t locked, so we could literally walk straight into some other peoples room. Luckily it was empty. We also missed a drying rack for all our clothes and maybe some decor on the long hallways Also notice that this hotel is not placed in walking distance to the attractions in Canberra All in all we were okay satisfied when we had the door locked by the receptionist (You had to use a key)

A perfect hotel for a quick stop over in Canberra. Only a few minutes from the highway making easy access to get back to our trip. On arrival we had a lovely warm welcome, the receptionist provided exceptional service. We stayed in room 218, over looking the pool. It was a one bedroom, the living and bedroom both had tvs. Reverse cycle a/c in both rooms. Bed was very comfy and soft. Coffee and tea amenities, with complimentarily cookies! The rooms and bathroom were very clean. Shower pressure was wonderful. Toiletries were a nice touch. The other reviews mention this hotel being more a motel, I don't think that. For the price it was perfect. The only sore point was parking, we arrived late and there was only two car spots left. It is free parking though! We would stay here again for a quick over nighter in the ACT

La TV non aveva quasi nessun canale d'aria libero, o Netflix e nessun YouTube. TV intelligente non era programmata. Tutte le cime da tavola e le cime da banco erano grigie con marcatori di striscia. Il pavimento del bagno non era mai stato pulito prima che arrivassimo o durante il nostro soggiorno. La piccola zona di fitness non è mai stata pulita nei 4 giorni che l'abbiamo usato. Qualcuno ha lasciato una canna di Sprite e di gomma checcata sul banco appena entrate e era lì per 4 giorni. Le cose si fanno solo se si lamenta al desk front.

One of the worst cases of theft, bullying, abuse and intimidation that I have ever experienced as a hotel guest. And I travel often (and many motels would give me glowing testimonials). The owners effectively stole 900 dollars from me by accepting my 8 night reservation, then bullying me out as soon as they saw my face. I only stayed for 2 nights. They never offered a refund or apologized for their hateful, condescending speech and unprofessional conduct/bullying. My crime? Apparently I drove a little too fast out of the car park (yup - seriously - they threatened to kick me out because of this) and I complained about prolonged noise by gossiping staff. When I was exhausted from work and needed to rest, they knocked on my door, and physically intimidated me, speaking to me like a child and criminal (not like an adult and long-term customer). Some of the abhorrent things that they said to my face: ”You think that your 1200 dollars matters? We are fully booked out for this weekend. I gave you a discount for that room! (by the way, at 150 per night, there was no microwave and I didn't sleep well on the too-soft mattresses and pillows, so not good value anyway)” ”This is a motel. People will make noise. If other guests want to talk, they are allowed to! (I was referring to prolonged noise - and many good motels consider this a valid concern).” After they had intimidated me, the female owner said, tauntingly, ”Do I need to call someone for you?” Hey owners - if my 1200 dollars isn't worth anything to you because you are fully booked out all the time, why don't you give me my money back? Many hotels consider me an outstanding guest - I am quiet, mind my own business and am financially sound. Like I countered to them: ”Have I done *****? No. Have I done alcohol? No. Have I painted the room? No.” They threatened to kick me out because they are domineering, controlling personalities who don't like it when clients have a point and defend themselves. I strongly advise against pretty women staying here - and don't book a week-long stay here, because they'll just make up an imaginary crime, bully you into leaving and not give a refund. The behaviour of the owner makes me even more disgusted and ashamed of this country. Bullying and abuse is not right.

Stayed 3 nights in a standard queen room. The room was nice, although a bit dark as I was on the ground floor with a small window facing the hotels covered entrance. The bed was very soft, maybe too soft for some. The bathroom with walk in shower was compact but functional. The hotel is close the main attractions, with free secure onsite parking. Kingston shops are close by with many nice cafes and supermarket. It has a fully mini bar in the room but I found the prices too high, $9 for a bottle of beer, so I Didnt use it. I got a great rate for my stay.

Friendly and welcoming staff, both on arrival and throughout the stay. Rooms are clean and well appointed, with comfortable furniture. The rooms are quiet and have all the necessary features for a relaxing stay. Great location and parking is convenient.

Location: Tucked away in the Kingston neighborhood of Canberra. Mix of residents and guests. Definitely residential area (there a nice, large park across the street). We preferred this to staying in the City Centre. Short walk/drive to Kingston village with shops, restaurants, and bars. Manuka village is a short drive away. Keep in mind these are low-rise apartments (3 floors) with no lifts. So be mindful of where your room is and that you might have to carry your luggage up a few flights of stairs. Building is secure (need a key to enter). Covered parking. Room: Extra spacious 2-bedroom apartment with large living room area, fully-equipped kitchen (stove/oven, large refrigerator, microwave, dishware, cookware, and cutlery), dining table, and desk. Perfect for the family. Room is a bit dated, but that didn't bother us at all. I don't know if the whole open shower concept is an Aussie thing, but we didn't particularly enjoy it, especially for kids (though this was consistent at nearly every hotel we stayed, not just this one). Service/Reception: As this is an apartment hotel, services are limited. Reception was closed by the time we got there (6pm), but the security staff was there to help us check-in. Check-out was simple and the woman at reception was very pleasant and polite. Overall, we loved our stay here. We liked the apartment tucked away in a residential area. We had no desire to stay in the City Centre. Plus, it was a great value. Would stay again.