Scopri il tuo soggiorno a South Wharf

This is a really good quality hotel in a nice part of Melbourne. We are Accor Plus members but this night was booked using Emirates points. Accor still gave us a a top floor room with a stunning view and the usual free drink vouchers, which I didn't expect since I didn't book with them. The room was clean with the aforementioned good view and had every thing you need for a short stay. Improvements would be a coffee machine instead of simply a kettle, and a better Chromecast as the one we had just wouldn't work. These are minor issues though. Lifts were very slow, as only one seemed to be operating. Breakfast was efficient and tasty, although the included coffee could be improved and the extra charge coffee was too cold to be enjoyable. All in all an excellent hotel to stay at if you need to stay in the South Wharf end of Melbourne, and we will certainly stay again.

Prima di tornare a casa, abbiamo passato un altro 3N qui ed è stato aggiornato alla vista del fiume Yarra. Il servizio di assistenza è stato concesso a tutti i clienti, ma il servizio di assistenza è stato concesso a tutti i clienti.

We stayed in a three-bedroom apartment for one week in April and were extremely underwhelmed. Upon walking into the apartment, we were overwhelmed by a strong fragrance/cleaning smell. It was overpowering and gave numerous people in the family a headache. We asked for a new room but were told there were none. We opened all the windows and but almost immediately got overwhelmed with cigarette smoke from neighboring balconies. As we have an asthmatic in the family, the smoke was a huge issue. There was also cigarette smoke coming from the hall, so the front bedroom got a lot of it. We emailed the next day to advise that we would like to check out early as the accommodation is not non-smoking (even though it says it is on the website). The manager would not give us a refund and we could therefore not book alternative accommodation. Over the coming days, the fragrance smell started to fade and in its place was a sewerage smell from the laundry. Again, this was right beside the front bedroom so the family member who slept in there had cigarette smells coming from the hall and sewerage coming from the laundry. We again asked for a new room and were told there were none. In addition to everything already mentioned, the apartment had mould in both bathrooms (not a surprise when there was no ventilation for the bathroom, not even a fan). The toaster didn't work. To have a hot shower you had to put the hot water on all the way and not use the cold. One of the stove top cookers didn't work. If you walk barefoot on the balcony (which my young daughter often did) you get black feet. There is a lot of dust. The third room was two single beds instead of the advertised queen. And the washing machine looked like it had never been cleaned. It was so dirty; we weren't comfortable washing our clothes in there. Overall, this accommodation is severely overprized. They should be charging half the price that they do. If you need to stay near the Melbourne Convention Center, stay at the Pan Pacific (connected hotel). Or if you need a three-bedroom apartment, look on Airbnb. There are many very nice ones. Do yourself a favour, and stay clear of these apartments. I wish we had.

Great location, easy to get too. We arrived after office hours and had no issue in accessing the after hours locked box and entering our booked apartment. We booked a 2 bedroom, 2 bathroom with balcony apartment. It was clean, and well equiped. Great view over the Yarra river.

La posizione è eccellente. La stanza è pulita e confortevole. La funzione di check-in e check-out è veloce e piacevole. Tuttavia, i colazioni sono sempre un brutto inizio per il giorno. Il ristorante del colazione è piccolo e le tavole sono molto vicine (si sente disturbare gli altri ospiti mentre si va al tavolo). Questa linea si estende più a lungo, poiché alcuni ospiti hanno dimenticato il numero della camera o si dice che non hanno incluso il colazione. Questa discussione prolunga il tempo di attesa. Quando entrate nel ristorante per colazione, dovete confermare il vostro nome oltre a indicare il numero della vostra stanza. Non ci sono verdure fresche. Per ottenere un paio di uova fritte, dovete scansionare un codice, Questo scansione non funziona. Poiché non ci sono uova spezzate in qualche occasione come compromesso, è necessario chiedere le uova e aspettarle. A volte si ottiene il numero sbagliato di uova. Non c'è flusso. Per riparare il vostro drink (ad esempio succo d'arancia) è necessario andare all'ingresso (via le piccole passi tra le tavole) e poi andare all'altra parte del ristorante per uova, bacon, ecc. La macchina del caffè dà più cappuccino di quanto non ci sia spazio nella tazza. Il ristorante si apre alle 6:30 di settimana e alle 7:00 di sabato e domenica. Non ci sono opzioni, se avete un volo precoce. Il personale sembra essere consapevole di questi problemi e si riferisce alle istruzioni di gestione...

Absolutely loved my stay. The service was top-notch and check-in was a breeze. And the coffee at the lobby bar was definitely my fav.

La posizione è buona se dovete andare al centro della Convenzione, perché è solo a circa 6 o 7 minuti a piedi di superficie. La giovane donna del Michigan al concierge è stata SUPER utile e amichevole. E il controllo del personale è stato gentile, conoscente e amichevole. La stanza era una grande, il letto re era comodo, un sacco di piastrelle e un giardino in basso facevano piacere entrare nel letto. La casa ha fatto un grande lavoro con la tostatura, la sostituzione di asciugamani e sempre assicurato che avessimo acqua, crema e caffè/espresso. C'era un asciugacapelli, un frigo e una doccia con una testa di doccia tipo pioggia. Il desk front has adapters available if you didn't bring one. Overall it was a good stay Not many stores (grocery or convenience) in the area but it was super easy to get an Uber.

A two day getaway in the King Loft left me wishing I could stay longer. The staff at Crown Metropol made me feel welcome and were nothing but professional, friendly and accomodating. It really was a home away from home, a bed so comfortable that a sleep in didn't feel wrong. Gifted a VIP welcome of French champagne and chocolates that continued to another surprise of an immaculately turned down room and more treats the next day left all of Us smiling. The extras and attention to detail was first class with the added benefits of amazing views over Melbourne in a luxurious apartment that my family didn’t want to leave. I haven’t even mentioned the pool and day spa, or breakfast at Mr Hives! Thank you Crown Metropol ♥️♥️