Scopri il tuo soggiorno a Palm Beach

La stanza era spaziosa, includeva anche shampoo da bagno con gel di doccia e condizionatore. Televisione era fantastica!! Ha avuto Netflix Stan & altre opzioni non solo incluse i canali normali. Era particolarmente pulito e aveva un balcone. La prenotazione per telefono mi ha dato la possibilità di avere un prezzo migliore e ho usato i dettagli della carta di credito per assicurare rapidamente una stanza e l'ufficio era aperto buone ore.

Do not stay here, bedbugs!!!! On our second night of staying here we discovered a bed bug infestation, forcing us to leave the hotel and all our clothes behind. When we first alerted the hotel the next day they continuously berated us for not going to them straight away despite it being 1am when we first discovered the bugs and not seeing any hotel staff at reception when we tried to find them. The manager, Matt tried to say they have their hours on the check in sheet they provided however it doesnt not say anywhere on this that its open till 4am. The main problem of the bed bugs was trying to be shifted onto us for not alerting them in the middle of the night. The hotel staff further attempted to shift blame onto us, accusing us of bringing the bed bugs in despite the whole ecosystem of bed bugs, babies larve and dead ones under the bed that have clearly been there well before our one night stay. The hotel reluctantly gave us a refund for our stay after we requested it, however they refused any reimbursement for the significant expenses we incurred in dry cleaning and replacing our belongings. This experience has cost us hundreds of dollars in new clothes, additional hotel expenses, and cleaning services. We understand that bedbugs can be an issue in hotels, the disappointment lies in the inadequate response and understanding demonstrated by the hotel staff when addressing the matter. It's essential for establishments to handle such situations with empathy and professionalism, aspects that were obviously lacking in our experience. Save yourself the trouble and money - steer clear of this place

Misleading. I paid for a Superior Ocean View and was desperately needing a holiday. The balcony faced the western road and the building next door. It was unusable and unpleasant. The ocean was ‘viewed’ through the side window! That’s all fine if that’s what you pay for but this unit was the same price as those apartments with a balcony facing the ocean, which I was told you have to request and can’t be guaranteed. If I had known, I would not have stayed here. Burleigh is beautiful. Stay somewhere else.