Scopri il tuo soggiorno a Mollymook

DO NOT STAY HERE IF YOU VALUE YOUR MONEY I am utterly shocked at how rude and unprofessional these owners are. Upon check in the receptionist “needed” to take a photo of my license/write down ALL the details of it, which I was uncomfortable with, the lady at reception went off unnecessarily claiming the “police required it” and that “we wont be staying in any other motels again because it is a requirement everywhere”. I have stayed in countless motels around Australia and I can assure you that no where else have they insisted that they record all details on my licence. I searched online and through the guest book and all I found was that guests must ‘present’ id upon request which I happily complied with, no where does it say they need to record the details on my id. After her and (im assuming) her husband verbally abused us I asked for a refund (of $400) which she refused to give us. After the two of them showed us our room and condescendingly explained how the door locked I smelt the stench of alcohol on the male owners breath. While unpacking our car we spoke to the guests staying above us who had also had a terrible experience while checking in. The guest book in the room was full of outdated information such as a complimentary wifi password that didn’t work on any available networks, and an extensive list of rules that I have never seen at another motel, INCLUDING taking your OWN rubbish out of the room, which I refuse to do when I am paying $200 per night. The sheets are polyester which make for an incredibly uncomfortable sleep. The owners refuse refunds regardless of the amount of notice you give. Opening hours are between 3-6pm, so if you have to checkin late you will pay a $75 call out fee even though the owners live on site. The owners responses to negative comments are honestly hilarious and just show how obnoxious and immature they are, and I am interested to see how they twist my story to make me sound like a bad guest. I am very disappointed that I have wasted so much money on this terrible motel, Mollymook has so many better accommodation options and I would recommend staying anywhere else!

Fabulous little Motel. Super clean, spacious , loverly balcony view and the MOST comfortable king bed ever! Bathroom was large and modern with nice products on offer. We were even given a lift to our dinner at Cuppits which was such a bonus. Would definitely stay again.

We absolutely loved our stay at Motel Molly! The rooms are so luxe and the whole vibe of the hotel is so unique and cool. The interiors throughout the motel are divine and the pool area is beautiful! The beach is just across the road along with a great little place for coffee and brekkie. We stayed in the pink building and can't wait to come and visit again and stay in another coloured building!

As some hv mentioned, small room, sink in main room, it has had a refurb in bathroom and bedroom, remote check in however no issues. Appreciated the microwave, and basic cutlery and crockery. I would hv liked a toaster as well. The motel outdoor property lights didn’t come on, I was particularly careful when reversing to go into town in evening. Clean. AC worked. No maintenance issues. I would hv liked to see a friendly staff too. Thankyou

The room was neat but was at the front of the building and with no fence separating us from the road we couldn’t take advantage of opening the door due to the noise and security concerns. The pool is very small and is not private. Everyone in the restuarant and bar can be part of your swim. The pool is part of the dining areas - conducive to being part of everyone’s dinner and drink conversations - no thanks. Breakfast was a disaster. C’mon on people - it was nearly empty but we had to wait 30min for the pre-cooked bacon and eggs. Forget the coffee - they take your order as you sit down and on both mornings we just cancelled it. It’s the only place I know of that takes 1hr to get a coffee. The issue is they all stand around socialising with each other rather than work. On the upside, there is a free shuttle bus to the Bannisters By the Sea for dinner. There is a small number of parking bays under the hotel which is useful. No concierge however. When we checked in we were advised there was a trolley to bring our own stuff up from the car. Girls on the check-in counter need to stop chewing gum - it’s not a good look when greeting customers.