Scopri il tuo soggiorno a Maclean

We won't be back again. THE POSITIVES - We stayed in the waterfront villas. It was a nice and relaxing view onto the river. The swim up pool was nice but it was packed. THE NEGATIVES - The kids pool and waterslide pool was freezing, too cold to enjoy. This was disappointing as it was all my daughter wanted to do, which was a real shame. Perhaps it gets warmer on hotter days but this is a serious problem with the park. Only the brave in the waterslide pool and waterpark. The waterpark and waterslides appear quite dated and well below the standard of a number of other parks we've visited an hour or so further north. BUT THE REAL KICKER for us was how management dealt with us. We needed to be moved on the first night because of a plumbing issue. We had completely unpacked and were celebrating my daughter's birthday. We spent a good 2.5 hours moving, under darkness and expected a free night's reimbursement for this hassle. The executive manager offered us $50 compensation, which I believe shows a lack of empathy and basic knowledge of business practice. When I re-explained to him all the hassle that we went through, through no fault of our own, and how it ruined my daughter's birthday celebration, he said 'I believe $50 credit is a fair compensation'. This showed to us that The Blue Dolphin does not put the experiences of their paying guests first and are happy for them to have unpleasant experiences and leave unhappy. Please be warned that if you are moved because of any fault with the room to not expect anything but an insincere email from their executive manager with an insulting reimbursement figure that I believe shows a clear lack of empathy, maturity and personal skills. Even if the park does improve its facilities, the executive manager has imprinted such disappointing touch of how this business treats their customers, that we will never return.

Firstly the positives. Fast and friendly check in, pleasant reception area. Great facilities and grounds, particularly the pool area. However it is generally old and shabby. The stairs leading up to the first floor apartments were dirty, the railings were covered in cobwebs that has been there for ages. The rooms, although freshened up with a lick of paint and newish carpet doesn't make up for the aging bathroom and dated tiles. I'd suspect Angourie was constructed around 25 to 30 years ago and it shows. The room we'd been given suffered terribly from road noise. And the bedroom couldn't be separated from the living area, having a louvred window that still allowed sound the float through. But worst of all (in the bedroom) was the high vaulted ceiling with a window that allowed the morning light to stream in. No chance of sleeping in! And I'm on holidays...the precise occasion when I want to sleep in. Overall just OK.

A very clean motel room with good basic kitchen facilities inc tea, coffee, microwave, fridge & tv. Comfortable bed. In a central location & not noisy. Excellent customer service. Stayed 1 night on the way to Queensland. Recommend the Yamba Shores tavern for good food inc gluten free options & good atmosphere. Recommend staying at this motel.

Nice motel, very friendly helpful staff & owners. Beds are comfy, shower is great lots of hot water, with soap, satchels of shampoo & conditioner, fabulous air conditioning works very well. Good size TV with Foxtel & normal TV channels to choose from. Close to IGA & a short walk to the bowls club. The room had everything we needed, toaster, electric frypan, microwave, kettle & tea, coffee, sugar & biscuits. Also a separate element for cooking if needed. Although atm some construction is going on it isn't a big problem, as loads of parking in the street which is very wide & safe. Great spot also with a nice balcony for afternoon drinks while watching the sunset.

The best overnight stay ever, the room was spotless, attention to detail with toiletries, seat pads for the outside chairs..and then WOW the view onto the ocean was mindblowing, superb comfortable bed , we watched the moon come up, had the best night's sleep then woke to the sunrise..will definitely be back.