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We had a lovely stay at Jacobs Creek Retreat. It's a romantic space with a beautiful garden. I have to make a shout out to Jerry - although contactless check in was offered we ran into him on the grounds and he explained the history of the space to us which was wonderful. Furthermore, we unfortunately had a little bad luck during our trip and dropped our cheese platter on the ground (smashing the plates and all) Jerry was so lovely, he came running to check up on us when he heard the smash, he was much more worried about us than the plates and he even gifted us a cheese as a replacement!!!! No major hotel would be providing above and beyond service like this. Thank you!

Docce e toletti puliti, cabina di base ma buon valore

Had a fantastic German lunch here in the courtyard of The Valley Hotel. Such a lovely spot to relax in the sun enjoying a tasting plate with some fine German fare! Everything was utterly delicious. We've been visiting family in the Barossa for decades and wish there was more German food like The Wurst Haus and Heinz's German Restaurant - both of which are sorely missed.

La cosa migliore di questo hotel sono i servizi, ha piscina, palestra abbastanza completa, campo da tennis, campo da basket e ping pong e molti altri servizi. Il servizio è buono, niente di speciale, la camera sembra essere stata rinnovata di recente, quindi va bene. Una cosa negativa è che internet è un po' lento. Nel complesso è una buona sistemazione nella Barossa Valley?

Booking months ahead (Black Friday discounts) we got a very affordable rate for our stay but were unlucky in that the Barossa had an extreme heatwave (38°c - 44°c) every day during our 5 night stay. The AC unit in our room appeared to have a maximum lowest temp setting of 20°c. While the remote let you go lower, the display on the unit always said 20°c and it never really felt very cool. Given outside heat, it didn’t cool the room sufficiently and the AC unit either shut itself off during the day or someone (not us) shut it off during the day, leaving leaving the room to heat up, sadly also warming up our recently acquired wine purchases. The mattress and pillows were comfortable, however, when you untuck the covers for the night the flat bottom sheet comes untucked too. Normal for a hotel, right. No worries I thought, however, I really struggled to tuck bottom sheet back in as the mattress weighs a ton. Seriously, a ton. I had to try and shove the sheet edge into the crack between the mattress and box spring with fingertips which didn’t work very well. The room had a separate WC/toilet room and a separate shower room to the left and right of the vanity. The WC/toilet was quite compact. It had no exhaust fan and only a high sliding window as the only source of ventilation. We couldn’t keep the window open because with the extreme outside temps and with no AC vent in the toilet room, the WC was hotter than blazes when the door was closed and in use. We had to keep window closed and door propped open with large runners to keep the room cool and ventilated, sadly allowing unpleasant odours to waft into the rest of the room. The shower room had a wooden door with no gap at the top and a few inches gap at the bottom. It had no AC vent, no fan, and apart from the gap between the bottom of the door, only a small sliding window for ventilation. With hot water running and no ventilation, the heat and steam build up was overwhelming. Both these rooms could cause a panic attack for a claustrophobic person especially when combined with the heat and lack of ventilation. The tile floor in front of the vanity had lots of hard raised bumps protruding in the grout lines and when stepped on, felt like you were stepping on sharp stones or maybe nails grouted over the top. Reported the issue to management. Throughout the day and night we heard the occasional loud banging type noise. It wasn’t constant, just a bang every now again. We never did figure out what caused it but it was rather annoying. The room was quite dark most of the time. Above the vanity were some small frosted windows covered by a blind that we didn’t notice for the first day or two. The other end of the room had a sliding glass door covered by long black curtains with no sheers under so you couldn’t let the light in and have privacy at the same time. The hotel does not service the rooms daily. The room came with sufficient coffee and toiletry supplies for one day so if you need

Stayed in a 2 bedroom newly renovated apartment which has been tastefully designed and comfortable. However I suggest you stay on the top floor as we stayed on ground level and we could hear every single footstep above during night and at 6am the next morning. Plus it sounded like they were roller skating above us and dragging furniture around. - Basically hardly any sleep roof so paper thin!! No pool, No pokies just boring place to stay, Sorry for the bad review but I have stayed here about 6 times and instead of improving the facilities it just keeps getting worse. The outside area is just full of dead grass and weeds out the back door. This is a really bad impression for interstate visitors. So much more could be done here. But we did enjoy the renovations - very stylish and the actual accommodation was comfortable. Just also needed a small bath table next to the bath to sit my lovely Barossa wine on!

Can’t imagine any better place to stay while visiting the Barossa Valley. It’s a beautiful property with world-class hospitality from Sophia and her team. The location is perfect and convenient to all of the wineries in the area. Sophia’s recommendations on wineries and very special places to dine were spot on. And the breakfasts that Maddie serves up are gourmet delights. Don’t miss this opportunity for a stay in paradise!