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Never staying again after having poor customer service after having 3 bottles of Powerade stolen by the cleaner and no apology or offer of replacement by the staff. Stayed 1 night, we had left 3 unopened bottles of Powerade and a drink bottle in the fridge as we were in town for a child’s soccer tournament. We realised 5 mins after checking out on our way to the soccer fields and rang the hotel straight away and asked if they could put them aside and we will collect in the afternoon. When we arrived to collect only the drink bottle was left, the cleaner had actually stolen all the Powerade!! The cleaner would not have had a chance to do this if the person who we spoke to actually retrieved them and put them aside when we rang. Disgusted that the staff member quite happily told us that afternoon that the cleaner had taken them, no apology or offer of replacement!! $15 worth of drinks stolen without any hesitation. Taking items that don’t belong to you is theft - simple!!

Currently, the hospitality of the manager and staff witnessed were most good and helpful without a need to ask as for all basis had been covered. The Alpine although highly underrated their services are most welcoming and accommodate well indeed. Room services are as described in the booklet as per request or if staying for a longer period of time, as per the reasonably requested for all whom are of these considerations to be made for the upkeep within the room of stay, whilst well mannered, respectful of needs or wants, time constraints and any reasonable requirement that may need to be met, inclusive of proper appropriation where truthfulness exists. The rules of stay are reasonable when reading the booklet provided in each room. Also, any unwanted attention, or unwarranted approaches, are tended to, with accordance to Alpine Heritage Motels rules provided in the booklet found in each room. There's much respect for the experiences and those whom have accommodated those experiences had during the recent stay and will be continued to be held for those at present in the highest of regards for the Alpine Heritage Motel management and staff under management. Thank you for your appreciation and kindnesses that I had witnessed, as all are doing their best which is good to see, with regards to the management and staff under management, as well as for those whom may be involved with the position of management.

Room: Spacious, clean, well presented. Just a one night stay, so room comfortable for our needs. Close to town, not even 2 minutes from the main road through Goulburn Nice gardens and grounds. Friendly reception staff, very laid back, just like chatting to family. Helpful.

Una splendida stanza di accoglienza presso l'Abbazia, non appena entrate, vedete lo stile di questo motel. Le camere sono massicce, bellissimi arredati e hanno una piccola cucina con un'ampia cucina e cucina, una microonde, un frigo a bar, un tostapane e un caldo.La testa della pioggia è grande con acqua calda e pressione. Inoltre. Nella stanza troverete un ufficio e una sedia, e anche un tavolo e due sedie. Il nostro letto re era comodo, era un po' troppo morbido per me, ma mio marito non aveva alcuna preoccupazione. Il personale aveva preso il condizionamento d'aria, così è stato bello e freddo quando siamo arrivati. Il ragazzo alla Reception suggeriva di prenotare l'hotel locale per cena, perché si fa molto occupato. Grazie per questo consiglio!

Siamo rimasti qui in strada a Sydney le camere molto grandi e pulite e ben memorizzate con caffè e tè.il personale è molto amichevole il ristorante è stato fantastico e ben prezzi entrambi i pasti sono stati molto consigliabile è vicino alla strada ma molto tranquillo Non esitate a rimanere qui di nuovo