Scopri il tuo soggiorno a Emerald Beach

Abbiamo prenotato con le aste di viaggio per una cabina superiore. Dopo aver chiamato per confermare la prenotazione, mi è stato informato che era una cabina standard e mi avrebbero aggiornato in relazione alla mia prenotazione quando sono arrivato e vidi la cabina non era un aggiornamento in alcun modo rispetto alla cabina originale prenotata. Quando parlava con il personale del parco, lei disse: ”Sì, la sua cabina ha un forno e l'altra cabina non ha fatto quello che era una bugia e il letto è in un posto diverso che non è. Non consiglierei questo parco o credere a quello che dice il personale del parco. Sì, ci sono altri parchi nelle vicinanze e in futuro, si', prenderò le raccomandazioni. Voglio solo quello che ho pagato sui miei documenti di prenotazione. So anche che non è il Hilton, ma dovrei ottenere quello che ho pagato.

Stayed 5 night in early May . Great place !! Very comfortable, everything we needed in room and exceptionally clean . The manager Kelly was extremely helpful and nothing was a problem for her , she made our stay very memorable . Great meals and entertainment in the Tavern . All in all a very enjoyable, friendly place to stay . Looking forward to our next visit.

You will not find a better place to stay in the area, forget expensive hotels. Wonderful hosts in Robert and Phyllis. Robert cooks a fabulous breakfast. The rooms are fabulous with everything you could possibly want, no silly little bottles of shampoo etc, big generous bottles of premium products. You even get a lovely swimming pool. A lift is very handy too. The beautiful beach is just a short walk away. This was our second stay and cannot wait to book again.

Anche se le camere sono date fuori sono pulite confortevole un facile parcheggio personale piacevole soggiorno complessivo La vista che si sveglia è sorprendente an la spiaggia non è lontano facile cammino carino piscina Nice tennis court E carino BBQ area Will retorno definitivo

Ho avuto una camera con vista sull'oceano che era fantastico. Potevo sentire la chiamata dell'oceano dalla stanza. È possibile raggiungere a piedi la spiaggia dall'hotel e dalle strutture: la piscina, i campi da tennis e da golf sono fantastici. Molto soddisfatto e sicuramente consigliarne altri.

What a beautiful destination !!!!! From the moment we arrived it was amazing Never have we stayed anywhere that has put so much thought into making your holiday a memorable one The rooms were spotless with comfy beds . The kitchen had everything we needed even a sandwich press You had access to the laundry (free use of the washing machine and dryer) and also there was a cupboard that was stocked with board games books and tennis rackets balls etc The pool was amazing and open till 8.30 and there was a bbq , tables and kitchen area which had plates cutlery etc so all we needed was to take our food which was great . The beach was just a short stroll and so picturesque. We were lucky to see dolphins on 2 occasions . Thank you to all the staff at smugglers for the efforts and personal touches you provide We will definitely be back ……. We travelled with our son and 5 year old granddaughter. Stayed in 2 b/room apartment on the ground floor

In primo luogo, l'hotel non ha WiFi nella stanza, il bastone può anche avere WiFi pubblica, il segnale è molto povero, e la posizione della stanza è relativamente bassa, e la scheda cellulare non ha alcun segnale, che è il più grande Ray.In secondo luogo, la salute è comune, ascolta i colleghi che ha tre o quattro centimetri nella stanza e non ha dormito bene una notte... Infine, la signorina Reception è ancora molto buona e molto entusiasta.In conclusione, il rapporto prezzo è molto alto e economico

Overall,  a pleasant stay,  in a beautiful location,  but with a few much needed upgrades, it could be so much better.  The grounds around the resort were lovely.  The check in process was friendly and quick. Directions to room a bit vague.  Told that the wifi was having issues and we were unlikely to be able to get wifi or 5g from the room (on arrival to the room 5G was fine,  but wifi virtually non existent).  Car park was like a rabbit warren and difficult to find the correct lift to go up. Later the under cover car park was full,  over flow car park full.  Had to park over on the dirt with big muddy puddles everywhere. On arrival to room there was a dingy dark little entrance room, and the light was hard to find in there, so we had to use our phone torch to be able to see to open the door.  Very dissapointed in room on arrival.  Photos on the internet of the executive 1 bedroom apartment showed nicely updated kitchen and bathroom,  what we got was old and dated.  An old fashioned beige spa bath and an old fashioned shower over bath set up, and barely high enough to get my head under water.  It was nice and hot with decent pressure though. Bathroom seemed to only have 1 small soap and one small shower gel for 2 guests.   The kitchen was fine,  but had no overhead cupboards, splash back etc like in the photos on the internet.  I messaged reception about my dissatisfaction with the room, but received no reply.  The rest of the room was nice, and very clean. The bed and pillows were very comfortable.  The views to the golf course and lake were nice, and was good to have a balcony.  The TV in the bedroom was extremely tiny, and situated poorly so you have to look down to watch. There was a larger TV in the living area though.  We did not watch TV at all,  as knew Netflix etc would not work with no Wifi.  The fridge was not stocked at all,  apart from 1 tiny bottle of long life milk.  No water,  soft drink or any form of mini bar.  Things that really let down the room were things like the rusty air conditoner external unit, old creaky window in bathroom, window with slatted blinds that are very dusty, and that same window that didn't seem to seal properly. Also a few little cobwebs in the bathroom. With a bit more attention to detail,  this could be an amazing resort,  but at the moment,  I was very let down,  especially since our room didn't match what was on the internet.  Reasonably priced though. 

Servizio povero dietro il bar e un po' lento a volte Prezzo superiore considerando che non ci sono servizi da tavola per le bevande o i cocktail come doveva aspettare al bar per le bevande Il personale sembrava un po' soprascalzato e stressato dalla quantità di persone Il cibo nel ristorante era medio e un po' troppo costoso. La colazione è deliziosa e ha una grande varietà di offerte , il personale è stato piacevole e utile . Il personale di ricezione ha avuto un'eccezionale visita di sabato e domenica. Un bel ristorante , ma la norma è diminuita dall' ultimo anno quasi 12 mesi fa .